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"By far the worst massage I have ever had. First off, you walk in and the place does not look anything like the pictures they have posted. The beds are not even proper massage tables. You put your face down on a towel that has had an "x" cut into it. The woman giving me my massage had FOR SURE not had any formal training on how to do so. I am normally someone who likes very firm pressure and never complains. I had to tell this woman multiple times to stop doing what she was doing as it was causing me pain. This woman more shook my.body than massaged, and ran her knuckles firmly into me over and over. At one point I had to stop her from pushing so hard on my shoulder and she told me that I had a "deep knot under thick skin" and that if she "got rid of the knot your arm will get smaller". Im not sure if this was body shaming or something lost in translation, but it made me feel horrible. I did not even finish my massage, I asked to leave. She then started massaging my head and told me it was time to roll over for the neck massage. I had to tell her 3 times I was done and did not want to finish the massage. When I went to pay I was asked about insurance. I do not have an insurance card, so told them I need a receipt and will submit myself. She took my payment and then did not give me a receipt. I asked for the receipt and she told me I was supposed to pay $15 MORE if I wanted an insurance receipt. I had already told her I was going to submit it myself. She agreed a bit and then agreed to gove me the receipt, but the receipt was for an RMT in Quebec, which she stated "was their sister company". This place is sketchy. Avoid at all costs."

"I booked a couples massage for a friend and I. My friend enjoyed it quite a bit since it was his first time. However for me it was a different experience, I'm used to going to relax and align but they did not have an appointment that met my needs. All that said, I booked online and it said 150$ for 60 minutes for 2. I go to pay and my receipt was 180$ I understand it's still cheaper than most places bit don't just make up prices. Also tried to put in a claim with sunlife and they are giving me problems.. make sure to call before booking to see if your insurance company is on their list.. Overall, I gave it 3 stars because the masseuse did listen to my needs."

"I’m so grateful for the beautiful Japanese head spa gift! The entire experience was incredibly relaxing and peaceful exactly what I needed to recharge. From the calming atmosphere to the skilled care during the treatment, every detail was perfect. Shelly is truly amazing at what she does; she made me feel so comfortable and well taken care of throughout the session. It felt like a true escape from the everyday rush. I highly recommend Shelly and this incredible experience to anyone looking for deep relaxation and self-care in Ottawa!!!!! Such a beautiful spa experience «The Spa Retreat»is a true gem and a must-try for anyone needing a peaceful escape."

"I always look forward to visiting Bode Spa! Friendly, professional, spotless clean, this spot is the only place I'm comfortable receiving a pedicure. These guys are specialists!"

"I had the most incredible experience at Meryann Spa! From the moment I walked in, the atmosphere was serene and inviting. Maryann was highly skilled and tailored the facial to my specific skin needs. The soothing massage and fragrant products left my skin feeling rejuvenated and glowing. I felt all my stress melt away as I indulged in the calming ambiance. I can't recommend Meryann Spa enough for anyone looking to treat themselves to a truly relaxing and revitalizing experience!"

"I went to see about having my eyelashes lifted and tinted in March. Carole informed me that my eyelashes were too short and I should use an eyelash growth serum first. I purchased the serum there and was very pleased with the results. I went back today to see about having my lashes done. What a great experience! Carole explained the entire process as she was doing my lashes. I couldn’t be happier with the results! I would definitely recommend! Thank you so much!"

"First time at the spa for some must needed massage therapy. The service was so excellent that I scheduled another massage in the next 2 weeks. I left with much less pain in my shoulder. The staff is professional and ambiance is very relaxing. Book your appointment today!"

"I’ve been to Love Your Skin a few times now for a spray tan for special events and I’ve been very happy with the results. I also had a facial here and again really happy with the results. Great staff who are knowledgeable and great customer service. 10/10 would recommend to a friend!"

"I can't recommend Kendra highly enough! From the moment I walked into her soothing massage studio, I felt welcomed and at ease. Kendra is not only an incredibly skilled massage therapist, but she also takes the time to understand her clients' needs. Her techniques are tailored to provide relief from tension and pain, and she creates a relaxing atmosphere that allows you to fully unwind. After just a few sessions with her, I've noticed a significant improvement in my stress levels and overall well-being. Kendra’s professionalism and warm demeanor make every visit a pleasure. If you're looking for a talented massage therapist who genuinely cares about her clients, look no further than Kendra!"

"Had an amazing experience at Nordik Spa! The service was exceptional—every staff member was kind, attentive, and professional. The entire space was spotless, from the saunas to the relaxation areas. Everything felt so peaceful and well-maintained. I left feeling completely refreshed. Definitely planning to visit again soon!"

"Myosense has been my go to ever since I moved to Ottawa in 2017. J.P's work has been nothing short of a miracle for me. Through acupuncture, massage, cupping and cosmetic acupuncture, he has helped me overcome a lot of issues related to stress, digestion, and fatigue. The overall sense of well-being is heightened every time I leave this place. One of the best wellness clinics in Ottawa and J.P. is so so knowledgeable!"

"I just had the best facial I’ve ever received, thanks to Brooklyn at Skin Loft! Her attention to detail was impeccable, and her knowledge about the treatment truly stood out. She took the time to explain everything and tailored the experience perfectly to my skin’s needs. The workspace was spotless and beautifully organized, adding to the overall calming atmosphere. It was such a relaxing and rejuvenating experience—I can’t recommend Brooklyn enough! I’ll definitely be back."

"I love Solace! My whole family has been going there for spa services. The staff really go out of their way to make you feel comfortable, especially for those of us with skin sensitivities or allergies - they really care to invest their time to find out what works best! Highly, highly recommend!"

"I had a pedicure and facial with Macaila it was amazing I will definitely be going back."

"They were so friendly and I had lovely conversations with both! They do amazing art and their prices are great! I definitely recommend!! :) The customer service and nail work are amazing!"

"Overall a great experience. I was in a lot of pain, and she took me in on short notice the very next day. Asked questions to help diagnose the problem better, and offered a host of advice for remedies. The massage itself really helped alleviate the pain too, and she was careful with her pressure points as well. Great job Bozena and thank you."

"I have been going to Bella for sugaring services for longer than I can remember. She is professional and provides the best quality services in a comfortable, and caring atmosphere. I highly recommend you visit Bella for all of your self care needs. You will never look back!"

"Over the long weekend, I had the pleasure of getting my nails done at Neo last minute on Sunday evening, when every where else was closed. This salon has a beautiful and clean interior. Ken is very professional. He immediately could tell that my previous salon botched my nails. He was able to fix the shape and give me an excellent service as a first time client. I will be definitely coming back!"

"I brought my 4 year old in to get her ears pierced and Antonella took care of us explaining everything. My daughter is very shy and was of course nervous and Antonella was so gentle, kind and sweet to her. She told her everything she was doing before she did it making her feel comfortable. She was able to have another employee help with the piercing so that both ears could be done at the same time, which was perfect as I was worried once my daughter felt one ear she wouldn't want to do the other. I wish I had the name of the other employee as she was fantastic as well. Thank you Antonella, Mila loves her new pink earrings, I hope this review gets shared with you!!"