Bjloyce

"Had a 45 mins therapeutic with head massage with Tara. It was the most relaxing massage ever. She had different techniques to engage and relax my mind and body and I left feeling so much lighter. The ambience of the place is also very calming with mind relaxing music in the background. I love that they have heated blankets as my feet usually gets cold during massage. Would definitely recommend this place and will come back!"

"When I walked in for my massage, I was not even greeted. Instead, I said hello to the woman behind the desk and she looked up at me with this cranky expression. I said my name and that I was here for my appointment time. She said OK And started typing away on the computer. I explained that I needed to add my insurance to my profile She rolled her eyes and said OK. She put the information and then said you can sit down over there until the The therapist come get you. The massage therapist Very awkward it almost felt like he didn’t want to be there. I was confused as to why we even had to do an intake as the massage therapist asked me nothing about My intake form and had no idea about my previous injuries. When I was leaving the woman that was rude, said that I could be checked out by the other Receptionist beside her. The receptionist That I settled with, smiled and asked me if I enjoyed my massage She was cordial well, groomed. It was incredibly disappointing experience I have no idea why you would work at a spa if you don’t want to work at Or if you’re going to be rude to clients when they come in the door. Especially for the amount of money that you’re charging I thought it was absolutely ridiculous. I have been getting massages for the last five years. I have never experienced something like this. The reason why applied to go to this Location is because it’s closer to my home But I will definitely not be returning. It’s amazing in this day and age how poor customer services, especially in these types of establishments, It’s a Spa. It’s supposed to be a tranquil environment. Where you greeted with a smile and kindness. It very much felt like thanks for the money don’t come back. February 4th update. I was contacted through email by the company. I am to my understanding it’s a chain Spa. I was told to call in to manage my complaint. I think this is so unprofessional. I should be contacted, by the establishment in my opinion. Also, after reviewing past comments, it seems to me that they are perfectly fine with having that woman be at the front desk, mistreating customers as they come in. I wish there was an option to remove the first star."

"I do my nails with Kate for more than 1 year , I very appreciate her details work , she does best nails in whole Halifax , if you try one time - you’ll never go to another nail technician, perfect quality, long wearing term , funny atmosphere, she never makes you bored, has a lot of stuff for any kind of designs - just show the picture- she’ll do it. she’s professional in her field, always undergoes advanced training and sterilizes tools at the highest level ."