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"Our kids had a great time at this waterpark. It was spacious and offered plenty of activities, including a wave pool and kids' slides. The only problem with the pool and hot tub area is the high concentrations of chlorine in water. It made our eyes burn and we had headaches.While the food was quite expensive, the park is conveniently located near several dining options outside. Our experience with the lifeguards was really disappointing. They were generally unfriendly and unhelpful. One particular lifeguard, a young teenage girl (chubby girl), was especially very rude. After stepping out of the pool from sideways briefly to drink water while keeping an eye on my kids, she told me I couldn’t leave them unattended. I acknowledged her concern, but when I attempted to return to the pool from the same spot, she insisted I take a much longer route. This policy seemed impractical, as it made it harder for me to watch my children. When I questioned it, she simply said she could call my kids over, which felt unnecessary and frustrating. The management should consider reviewing some of these rules to ensure they are both effective and reasonable."
"We visited the falls in April while there was still some snowing and single digital celsius temperatures. The water park was a nice place to visit and enjoy decent water activities. We found the tickets to be pricey but saved a lot of money by booking the tickets through our hotel (sheraton). The Waterpark was easy to access from the sheraton but wait times for the elevator varied to as much as 20 minutes even. We visited on Friday Saturday and Sunday. The weekend was busier. The water park facilities are good for little children and the slides are enjoyable for adults. A few hours is more than enough to absorb all that it has to offer. On-site washroom.and shower facilities were clean and easy to access and use. Staff were young but vigilant and enforced nearly all rules..safety is good and seems like the place is well monitored. The tilting bucket was quite fun. It took maybe 10 minutes each turn to empty and fill and was entertaining for adults including myself. I would say this is a good place to visit if you are visiting the falls and want some water activity in a family friendly environment."
"Fun little water park with a great location! For the price, this was a good deal to get my two kids out of the house after a week of being snowed in. We live in upstate ny and the drive is about 2 hours and 40 mins. The park is well maintained. Seating was very limited but we rented a cabana with a view of the falls. I will say that the cad to usd conversion helps a lot with costs! Attendents were friendly and helped fuel. We received a coupon for dining with our rental and the husband and I relaxed with some drinks from the bar located on the upper level by the cabanas. Despite crowds, most folks were considerate of others. There are two adult only hot tubs and while they get busy, everyone was respectful of space. Attendents did strictly enforce the no kid rule which I am thankful for since it was the only place in the park for adults only and hey, it’s our getaway too! There is also a dry play area upstairs and a nice outdoor pool with basketball hoops which wasn’t open due to the weather obviously. Cons: the lines are long for the slides. No food or drink allowed inside the actual water park. But you can eat or drink in the cabanas. No lazy river- of course we have been to many parks and enjoy this feature. The distance from the park to the Sheridan is longer and requires an elevator. There are two other hotels connected: the crown plaza and the skyline. Of the 3, the Sheridan is the nicest. So many taxes! But again with the conversion, this ends up to be a cheaper option than great wolf, which was all booked up this week. All in all, worth the money and a great little getaway. You can check out the ships and eateries located in the same building and close by. The falls are across the street. We could see them from our room!"
"Been a client for 10 years, Jodi is attentive and dedicated to her craft, consistent quality and makes you feel at ease."
"I have been coming here for a bit now and I just want to say how amazing it is from getting my nails done to a facial and even getting my hair done! Everyone here is super friendly and nice. They are very welcoming and if you need to change appointment dates they are very accommodating. They are very knowledgeable. Overall just a great place to be when you wanna treat yourself or others. I love going and it makes the rest of my day amazing after being here around so many good people and the finished products are exactly what you’d hope For !!"
"Merci Mélodie, la meilleure. Très belle ambiance et massage de très grande qualité. Je recommande ????"