XF257019

"Best massage place in Richmond hands down! I haven’t been here for the past 3 years because of covid, I already knew this place had great massages and nice atmosphere, but I was blown away when I came back. The new renovations of the lounge area are absolutely fantastic, they added more saunas and even re did the whole flooring."

"My experience today was great. I was treated by Jerry. He had the perfect pressure and made sure I was comfortable throughout the treatment.I was so surprised by how soothing and relaxing it felt.I’ll definitely recommend this place to my friends ."

"During my sessions at Excelsior Integrative Massage Therapy and Wellness, I was consistently impressed by the exceptional communication, professionalism, attention, and knowledge of the massage therapist, making every experience truly therapeutic and relaxing. I especially loved Melina’s presence and her ability to maintain a professional and calming demeanour. She is awesome and I would definitely go back just to see her!"

"I had a really disappointing experience at the Hammam Spa on Bayview and unfortunately would not return or recommend this location. We were about 10 minutes late due to mistakenly going to the King Street location first, but I called ahead to explain and was told it wasn’t an issue—they said they’d simply move our steam session to after our treatment. However, from the moment we arrived, the staff were cold, snobby, and completely unwelcoming. There was no hospitality, no effort to make us feel comfortable—just judgment and attitude. The treatment itself felt rushed and impersonal, and there was no explanation of what was included or what to expect. I genuinely regret not booking at the King Street location instead, as I imagine the experience would have been far more professional and pleasant. The vibe at Bayview—from both staff and clientele—was cold and uninviting. For a spa that positions itself as high-end, the service was far from it. Definitely not worth the price or the hype."

"J’ai adoré mon expérience! Le service est très professionnel et personnalisé. Sandra et Johanne sont toujours souriantes et à l’écoute des besoins du client. Après une dizaine de traitements contre la cellulite, je ne suis maintenant plus complexée par mes cuisses. Les résultats sont impeccables. Je recommande fortement cette clinique!"

"I always go to maison pastel for my hair treatment and always got an amazing service and care from Vanessa, it has been my go to saloon since then."

"The atmosphere and the aroma there is so calming and welcoming. I picked a 30minute Massage Therapy from Theodora. She was so comfortable to me and suggested me some ways that i could do better with my body. Went through every concerns of mine and sorted it out perfectly. It was my first time doing a massage and she made me so comfy. I will surely come back for experiencing it again♥️"

"No loyalty, no costumer care. All city is late for work people stuck in their garages and snow logs. And they are continuing charging…"

"I got a lash lift done by Kennedy and was very pleased! 100% recommend!"

"Tenille has been my massage therapist for over four years now and is fantastic at what she does! She takes the time to listen to your concerns, focuses on your problem areas and ensures her pressure is comfortable for you. I always feel significant relaxation and muscle improvement after my appointments with her. Tenille also specializes in prenatal massage which benefited me during my pregnancy and afterward. Highly recommend!"

"I recently visited Il Bacio Spa Club, and it was an amazing experience! The treatments were very relaxing, making me feel completely refreshed. The place is beautiful, clean, and has a calming atmosphere. The employees were so kind and welcoming, making sure I was comfortable the whole time. I would definitely recommend this spa to anyone looking for a peaceful and enjoyable self-care experience!"

"Hong Shen She is exceptional at her craft—a true professional with a healing touch that feels almost magical. Whether it's acupuncture, hot stone therapy, or deep tissue massage, she delivers top-tier service. Highly recommended!"

"Been coming to this spa for a couple of years now and it is always so relaxing. I most recently had a facial with Sandra and I can honestly say that it was the best facial I have ever had!!! She listened to my skin concerns, catered the facial accordingly and explained all the products she would be using during the facial in detail. The facial itself was so relaxing and luxurious; I basically didn't want it to end hehe. Thank you for such an amazing experience and it certainly won't be my last! 100% recommend!! :)"

"I take my skin care quite seriously. I decided I needed some blackheads removed, but I know at home options don’t always get everything. Because of this, I decided I wanted to get a facial - - high quality one. I’ve had low quality ones where my face has looked super read afterwards. This was not my experience here. My first impression of the clinic was that it was very nice. Isha, the lady that did my facial was super knowledgeable, considerate and nice. She complimented my current skin condition, while ensuring that the results of the facial would be great! She did a great job. I am pretty happy with the results. There was no pain, or redness. I plan to go back here again! I will also try some of their other services!"

"I wish I had done laser hair removal a lot sooner, the results are wonderful! The staff are even more amazing, so incredibly friendly, welcoming and always make you feel so comfortable. The store is so beautiful and calming and I always enjoy going there. The best aesthetic place to go to!"