Xyym1986

"The staff was so nice to us! The prices are fair and you are really well treated. I haven’t received a massage this great in a really long time. Thank you Isabelle ????????‍♀️ loved it!"

"Hands down one of the best massages I've ever had. Chanez was very kind, attentive, listened to what I needed and delivered. The space is small but clean and modern . It's located in the basement of a residential home with a small side entrance so just bear that in mind when you visit. The driveway belongs to the home owner so patrons of the spa need to park along the side streets. Not a major inconvenience, but something to be aware of. Definitely worth a visit!"

"We had a very disappointing experience on Sunday. Our duo massages were scheduled at the wrong time. I had to pay for 60 minutes duo massages instead of the 40 minutes that we actually got. The receptionist did not help or cared about the situation at all. She had a stone faced mask the entire time we were there. The therapists were great, even though mine was booked for the wrong service all together. The detailed story: I booked a duo message treatment for 10:30am. We arrived at 10:15am, took our time to change and were in the waiting room at 10:30am. The receptionist informed us that our massage started 15 minutes ago (the time we arrived) and that we have to fill out the forms asap. It was another 5 minutes before the therapists arrived. So we got about 40 minutes massages instead of 60 minutes. The place was completely empty and there was nobody behind us. I don't see how they couldn't do the full 60 minutes for us. The previous receptionist clearly booked us at the wrong time since I was lining up our massages with the brunch reservations at the Muse upstairs. We had an extensive conversation of how much time we need between the spa time and the brunch time so we are not waiting for a long time to get food. Anyways, on location it turned out that we got the wrong services booked as well. My therapist agreed to do the service that I actually booked albeit I sensed reluctance. The massages were great for both of us but, of course, having them cut 20 minutes short was not what were expecting. The place is starting to show some aging signs too, there are several leaks. One huge water sprinkle was right by the sofa, and was not very safe in those rubber slippers we had. The receptionist could care less and didn't bother to dry the puddles. It looks like repairs are needed all over the place, peeling plaster in a few places, rusty accessories in the bathrooms, etc. Would love to see this spa revitalized, it was really nice a while ago. I loved this spa 2 years ago, I am not sure why they decided to let it go this far. One more thing, at the time of booking the website did say $200 for the duo massage. The receptionist said it was $220. That would have been fine, if we got the full 60 minutes instead of 40 minutes!"