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"Based on my experience l dont recommend this place I had a very disappointing experience with an indian girl named Anna."

"Absolutely the best cold plunge spot in the city! Immaculately clean, well-organized, and the staff go above and beyond to make you feel welcome. The location is perfect—easy to get to and beautifully set up. If you’re looking for a premium cold plunge experience, this is the place. Highly recommend!"

"I've been going to Athena for a few years now. Can't recommend her enough. Knowledgeable and kind, she always listens to you and adapts to your needs. I know I can trust her with my body and heal every time I come here."

"I had a bit of a issue that addressed with management after a massage. Nothing major but they were promo to respond and we all left happy. I would recommend this spa to anyone that needs a good massage. The professional and kindness of the staff are second to none."

"i got my eyebrows done and it looked so amazing and the esthetician is really kind. I loved it i recommend going there❤️"

"It was my first time at the place. My masseuse was a women named Bella. I really enjoyed the Massage. I will definitely recommend the place ."

"I had the pleasure of receiving a deep tissue massage from Emily Preiss, and it was fantastic! Emily has an incredible ability to apply just the right amount of pressure, providing a powerful and truly effective massage. She really knows how to target tight muscles and work out tension. I left feeling completely rejuvenated and relaxed. If you're looking for a skilled therapist who can deliver real results, I highly recommend Emily!"

"Vintage Hotels does not offer exceptional experiences! Your staff is rather rude and snarky! I had been to other spas and never dealt with that type of behaviour. I celebrated two birthdays at Pillar and Post and the Secret Garden Spa. I had requested a warm room when I booked my massage and a body wrap at Pillar. On the day of, I confirmed the room would be warm by reception. The massage was excellent, and the RMT kept me warm. The aesthetician who did my body wrap was snarky when I commented the room was cold. She didn’t prepare my room by bringing in a heated blanket/pad. She cut my treatment time by looking around for the heated blanket. Why didn’t she prepare for one? Last week, I booked a massage at the Secret Garden Spa. I specifically asked for the room to be warm when I booked it. When I walked into the room, it was cold. When I said the room was cold to the RMT. She was baffled and said, “This the warmest room. I took this one because the other one is cold.” She made me feel my request was unreasonable. I swam before my treatment (this is never an issue at other spas like Blitz), and she commented that it was my fault for swimming and that it would suck the heat. Reception never warned me not to swim before my treatment; she knew I went to the pool. The RMT was very rude, and I wasn’t comfortable during my treatment. I understand the buildings are old, and the heating system is different; However, can’t the spas invest in a room heater or a heated bed? If you can’t provide a warm room, don’t book people who get cold easily. In both situations, the receptionist tried to compensate. At Pillar, they gave me a discount and at the Secret Garden Spa, they provided me with samples. But, I am still very annoyed. I chose Vintage Hotels as a day to celebrate and relax. I ended up being very disappointed and upset. I will never return or recommend it."