Showing 0 reviews
"This has taken me awhile to review my facial. I booked my facial with a certain provider to get a call 2 hrs before saying the lady wasnt going to be at the harbour landing location this day and i could go downtown or switch and i gladly switched so i didnt have to go downtown. I want to start it off with the fact I showed up 15 minutes early to my facial where I stood at the front door where I saw no staff then 2 minutes before my appointment a gentleman was walking to the washroom and noticed me and told me to have a seat that my esthintitan would be with me momentarily she was just setting up my room. So I sat there. 15 mins after my appointment time was supposed to start I see an esthintitan walk a client out then disappear for awhile then 25 mins after my appointment time the same lady came upfront. And took me into the room. Which is where things get worse. The bed was broken so the head rest was cranking my head back which I didn't notice how bad it was until I went to leave and was nauseated siting upright. The lights in this room were flickering the whole time. And when it was all over she left to the front barely talked to me and I had to pry to get a face cleanser that she would recommend me. I get that this could have been a one off situation of staff having a bad day but the room was horrible. I wouldn't recommend coming here"
"Kerri is absolutely amazing. I look forward to my massages with her and feel so much relief when I leave that I'm forever grateful for her. Thanks so much!! Love the set up - incredibly clean, fresh and welcoming environment. Feels like home!"
"Very impressed! Nice new and clean facility. Didn’t have an issue finding the location, on the south side of the building. I have been going to Amanda for the last 8 months. She’s an awesome RMT. Consistent firm pressure and makes sure to really work the difficult areas well. Very happy this facility has welcomed her!"
"I saw Nichole for a 1 hour massage . I was a little apprehensive, having suffered a small injury in a fall, but Nichole asked a lot of questions before beginning, and was extremely gentle in her initial examination. The massage she gave me was very relaxing, and provided some immediate relief in my troublesome shoulder. Will definitely visit her again."
"I have been seeing Lindsay Cottin for Shiatsu massage since 2020. She is an extraordinarily gifted healer. She’s very professional, skilled and compassionate. I always feel safe to tell her the reason for my visit. The style of massage is both soft and relaxing and also strong and potent. Her hands are as soft as butter and strong as diamonds, simultaneously. She is incredibly intuitive, finding root causes for the ailment. At times, aliments I wasn’t even aware of. She provides healing that goes way beyond my time with her. I feel much more and relaxed free in my body after each session. I also feel lighter emotionally, mentally and energetically. I have an amazing sleep after one of her treatments. I wake up feeling like I’ve “turned a corner” with my health. Pain is dissolved and I feel generally more at ease. She has been integral to my wellness routine over the last few years. I am so grateful to her for her divine compassion, skill and ability to help me return to feeling like my true self. A massage with Lindsay is potent medicine and I couldn’t recommend her highly enough!"
"Awesome spa pedi, the best out there! So relaxing and enjoyable. Great conversation and so many colours to pick from. I wouldn't go anywhere else!"
"The entire staff at Refine are amazing. The place is always clean, well run. I knew Aly from her last job and she is fantastic and kind! Extremely talented at brows. I've had a facial there with Lindsay she was fantastic! The facial was so relaxing I'm pretty sure I almost fell asleep a few times! ha. I've had a Ayurvedic Massage with Megan this was a heavenly experience of calmness. If you're looking for a luxury spa with talented and kind staff I highly recommend Refine."
"Absolutely love love love downtown nail spa! The staff make you feel like family every time you come in! Each time I get my nails filled i leave thinking this is the set that I love most! To be honest though everytime I get them done i fall in love with them! Thank you so much downtown nail spa for fixing up my nails today!"