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"I had a deluxe shellac manucure before leaving for a vacation in April. The shellac was not applied properly and I went back to have it reapplied on a number of nails. By day 12, it started to bubble on one nail, and on day 25, I was finally able to get an appointment in YSS for a removal, which is complementary. What followed was even worse. I was assigned to a new nail tech at the spa, Naz. She used a metal drill to remove my shellac, which she claimed was safe. I was very uncomfortable and kept tensing my hand. Acetone should always be used to remove shellac and protect the natural nail. I should have insisted, but she seemed confident. I reluctantly agreed to try the dip, believing, as the nail tech claimed, that it would help strengthen my nails. I later learned the tech double dipped, which poses a serious health risk. I reported the practice to Ottawa Public Health. The advice the inspector gave me was this: never agree to a service that you are not comfortable with. You pay a lot of money for the manucure service and it should always be done respecting health protocols. I know what I need to do now: have the dip triple coat removed. I am awaiting a response from the manager at YSS. I have generally been happy with services at YSS in the past, but wonder why they chose to place me in the hands of a nail tech who is obviously more motivated by financial reward than the health of the client's nails. My nails hurt. The shellac removal was botched, the dip service was unsafe and the results are simply not there. It's just not worth it. Trust your gut. 120$ plus tip later, I wish I had spoken up."
"I went to the Spa to get my hair done with Shaunna and I was more than happy. She really listened to what I was asking for and hoping to achieve. I wanted to stick with my natural colour but brighten it up while keeping it healthy. Shaunna went above and beyond to make sure I was 100% satisfied and happy with the results. Everything was amazing from the time I checked in to the time I checked out. Lovely waiting areas, spa water was on point and I left feeling beautiful. Thank you for the amazing experience and I will certainly be back. Added my pictures for reference ❤️"
"I love deep massage, this spa delivered on my expectations. Highly recommended. They even wipe the excess oil on your back after massage so you don’t feel greasy after."
"All the knots and tension in my shoulders and back were punched away in this lovely massage parlor. I usually ask for a hard massage, as I am used to Chinese Medicine Massages, but you are free to ask the intensity you like. I left the place 5 kilos lighter :)"
"Great location with wide professional services, there in infrared sauna as well, promote health lifestyle, well known in the area by locals and business. Some practitioners are working on Saturday and everythings till 6pm. They grown up dramatically in last two years ."
"After visiting numerous spas in search of relief for my aching back, I finally found solace at Pro Foot Spa. Not only do they offer an exceptional full body massage, but their specialized back treatments truly stand out. Lucy and Mia, in particular, are phenomenal therapists. Their expertise and dedication to their craft made all the difference for me. My back has never felt better since receiving treatments from them. Highly recommend Pro Foot Spa to anyone seeking quality care and effective relief!"
"The best laser spot in downtown Ottawa. Her prices are fair and reasonable and she uses a proper health canada approved laser. Shes extremely knowledgeable and super kind to her clients! Her spa is peaceful and clean. Ive had 4 treatments so far and my hair is 99% gone already. Highly recommend!!"
"Great location with lots of parking. The facility is calming, clean, and staff is very welcoming. I received a massage from Jesse to help relieve shoulder and neck pain and he was amazing! Took the time to understand where my pain was and explained his approach to release the muscles. I felt much better afterwards, and back to normal within a day of my visit. I will definitely be back!"
"earlier today, i had my deep tissue massage and it was terriiiiiffffic. the rmt (shoutout to Erika) was awesome! Best experience ever. Definitely looking forward to this excellent service and staff."
"I have been going to Greg every 2 weeks for years. I have been going for 18 yrs so that tells you he is excellent and very personable. He is the best!!"
"I've been receiving acupuncture treatments regularly over the past few months and would recommend the Wellington Acupuncture & Massage space to anyone. Carlyn is professional, knowledgable and going into her practice has been the best decision I've made for my health."
"I have visited Billie a number of times for a facial service. The products used smell amazing and my sensitive skin is left looking and feeling so fresh. Billie goes above and beyond. If I could make this a weekly occurrence I definitely would! Five stars!!"
"I went specifically asking about curly hair, they told me the stylist new what she was doing, she was sweet but absolutely butchered my hair, and her child was at her place of work distracting her while she cut my hair, repeatedly they told me to come back if I wasn’t satisfied, so I feel like she knew she messed it up. She continued sheering my hair after it was styled, and it actually looked decent when leaving. After washing my hair I saw how botched it was. I didn’t trust them after that so I went to someone else to fix it. When I called the owner offered me salon credit also told me the stylist children were always welcome there. Which again fine but like …. Maybe not if they are distracting the stylist while they cut your hair?? at that point all trust was lost and I was hoping for a refund. She told me she would call me back and absolutely has not. I wasted over 100 dollars for a botched hair cut. Do not go if you have curly hair"
"I’ve been going to Beauty First Spa at Burlington Mall for over a year now. I go for eyebrow threading. It’s very clean, staff is always very pleasant. Not pushy. Ask if you want more treatments sometimes but don’t push when you say no thank you. Rutva does an excellent job paying close attention to my rogue hairs. Definitely recommend."
"I had the pleasure of receiving a couple of massages from Marissa, She is truly skilled at what she does, with an incredible ability to identify problem areas and apply the perfect amount of pressure to provide relief. Her technique is both soothing and effective, leaving you feeling relaxed and rejuvenated. If you’re looking for a massage therapist who genuinely cares about your well-being and delivers exceptional results, Marissa is the one to see. Thank you Marissa for all your help and support, your place is my second home ????"
"I got to know Sumi and David as very kind and professional massage therapists that not only have a very deep theory knowledge and understanding of the human body but also an extensive experience after practising for many years. After years of lower back and sciatic nerve problems they where able to quickly identify the culprit with pinpoint accuracy. Not only did the massages lessened the acute troubles but the advice and stretching exercises got me into an almost complete recovery. This is quite remarkable as none of the many medical professionals that took care of my lower back before seemed to have diagnosed my issues correctly. I am a very happy customer and can recommend Sumi and David's Health and wellness clinic whole heartedly!"
"Having been a client of Naomi‘s for years even before the inception of Modern You, I can unequivocally state that I wouldn’t trust my medical aesthetic needs to anyone else. Modern You under Naomi‘s exceptional leadership has cultivated an environment of genuine care and unwavering professionalism. From the moment you step through the door, Naomi, Kailyn and her entire team make you feel like a valued member of their family. Their dedication to ensuring the best possible experience for every client is truly remarkable. I have had the pleasure of trying a wide range of the services offered at Modern You, and each one has been a wonderful experience, delivered with expertise and attention to detail. Naomi‘s personal touch is evident in every aspect of the clinic. She consistently ensures that everything proceeds seamlessly, and is incredibly reassuring to know that should any concerns arise, she is personally invested and ensuring you are all well taken care of. This level of commitment is a testament to her genuine care for her clients. What truly sets Modern You apart is their commitment to offering the latest advancements in medical aesthetics, coupled with the profound expertise and knowledge of their team. They consistently deliver top quality results leaving me feeling confident and satisfied after every visit. My appointments at Modern You are always something I look forward to. It’s more than just a clinic, it’s a place where you feel heard, cared for and ultimately beautifully enhanced. If you are seeking a medical aesthetic experience that combines cutting edge treatments with heartfelt care and professionalism, look no further than Modern You."
"Been going to them for over 2 years and always very happy with my haircut from Ronnie."
"Absolutely amazing and relaxing. No matter what treatment I have had I always left feeling like a king when I leave. Alla is very professional, accommodating, friendly, and a joy to talk. I would highly recommend her and the spa."