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"Buyer beware: Don't purchase gift certificates from Parthena at Harmonia Spa. She won't complete the prepaid services nor provide a refund for services not done. I received a gift certificate for a spa package:1 hr facial, full body massage, manicure & pedicure in March 2021(5 months expiration date). Still in a pandemic, I waited to book my services in the summer. When I called Parthena, she said she was very busy(limited availability & working hours)due to her babysitting responsibilities & planning a family wedding. She told me that if I didn't book my appointment by the August expiry date, my entire gift certificate would become invalid. Since she didn't have enough time, she wouldn't complete all the prepaid services & wouldn't fulfill them at a later date. Parthena’s unwillingness to extend the deadline & her refusal to complete all the prepaid services was surprising.This showed a lack of integrity, greed, & poor business sense. If she didn't have time in August, she should have made time at a later date & fulfilled all the services that were previously paid for. This would have been the right & fair thing to do. Because she had already received payment, there was no effort on her end to be accommodating & to complete all the services. Although she was late, when I attended my appointment, Parthena was pleasant & tried to create a comfortable environment despite her space being small, at the back of a busy & noisy hair salon, which lacked a spa feeling. However, I did enjoy my conversation with Parthena & my 40 minute facial which was supposed to be 1 hour. Parthena didn't do the manicure, pedicure, or the full body massage that was part of the gift certificate. Instead, she quickly massaged my toes & waxed my eyebrows as a consolation prize, hoping that I would be just as equally content had I received the more expensive and longer prepaid services that were part of my gift certificate. Despite all of this, I still tipped Parthena, didn't write a negative review nor mentioned any of this to my friend (trying to prevent any uncomfortable feelings between her & Parthena). Fast forward to March 2024, I received another gift certificate with a longer expiration date (March 2025).Trying to avoid any disappointment & being taken advantage of again, I avoided booking an appointment. Months passed & my friend asked why I hadn’t used my current gift certificate & I finally told her what had previously transpired with Parthena. My friend spoke to Parthena who apparently was “embarrassed” & together they decided that in addition to this year’s current services I would receive a pedicure, manicure & eye brow wax at my next visit. I'm unsure if the additional services were complimentary and self-initiating on Parthena’s end in compensation for my last visit or if my friend paid for them to avoid any conflict or uneasiness with Parthena. Two weeks ago, when I attempted to make an appointment with Parthena, she was very defensive & argumentative when I politely requested that there should be enough time at my appointment to complete all the services unlike last time. Rather than apologizing & reassuring me that she would have enough time to cover all services, Parthena concluded the conversation by stating that she would not do any services on me and with no refund. Refusing prepaid services without a refund and yelling at a customer is unacceptable. Parthena needs to keep her emotions in check, show accountability for her actions, be reasonable & accommodating, and come up with fair solutions for her clients in unfavorable circumstances. Two weeks have passed since Parthena refused the services on my current gift certificate. She hasn’t reached out and hasn’t provided a refund or any reimbursement for services not done. If Parthena decides to decline previously paid services, she needs to compensate her clients. This is the right thing to do. I'm hoping that there will be a resolution to our situation in a fair, ethical, and timely manner without having to take it to the next level."

"I've tried a number of different RMTs over the years, Alex has been by far the most excellent, satisfying, effective and competent one for me. Her careful and precise treatment has brought much needed relief to my chronic back and stiff muscles. She recommended me a stretch for my lower back that has been a real difference maker. The rooms and tables at Alia seem to be well cleaned and sanitized, up to my liking and high standards. No odours, no hassles, no over-crowding and no rush. Very happy to be a returning client for the long haul, Alex/Alia - keep up the great work and service!"

"It was a truly relaxing experience, and I felt so much relief from my tennis elbow pain afterward. Your expertise and care made a huge difference, and I appreciate the effort you put into making the session so effective. I’ll definitely be coming back and recommending your services to others. Keep up the great work!"

"I had the best experience having my first professional pedicure. The staff were friendly, fun and understanding if how ticklish I was. The iced Vietnamese coffee is amazing ????. I highly recommend this place. Thank you ladies."

"My new favorite spot. All the people that I've interacted here are sweet as pie! I love how each and everyone of them is so focused on healing and helping people. It's always a pleasure and joy to visit. From Chelsea, to Maureen, to Dana... I'm confident that whomever you see will be a kind, caring, very pleasant person. I litterally look forward to EVERY appointment here and I promise you will too!"

"Hailwy is amazing! I always leave feeling better then I arrived and she really listens to her clients to ensure she works extra on the sticky spots."

"Making time to visit SKIN Kamloops for their Hydrafacial experience is so worthwhile. It's easy to feel yourself start to relax from the moment you step inside their modernized sunlit reception. Their friendly and knowledgable staff welcome you immediately and remember your name, and there's an array of complementary snacks and drinks, like Sanpellegrino. Enjoy the thirty-minute Hydrafacial, leave with glowing skin, and, over a few months, take delight in your skin's noticeable improvements. Thanks Alanna and Chantal for your consistent level of care!"

"Katie is the best! She is extremely professional and take great pride in what she does and the service and experience she provides. She is extremely knowledgable and the products she uses are so good for the skin:) I highly recommend her facials and her hot stone massages or pedicures."

"1000% recommend Senorita nail salon. Kathy is unbelievably talented!! I have never been so happy with the beautiful designs she creates on every manicure. Tim and Kathy make every experience wonderful!! I have found my FAVOURITE nail Salon in town!!"

"Danielle is wonderful! Very careful of previous injuries and does a great job of relieving my sore muscles!"

"Had a wonderful massage, and this place really knows how to spoil you ☺️. The staff were amazing, and the amenities were fantastic! The only downside was that the pool wasn’t warm, which was a bit disappointing."

"An impromptu walk in to the spa while taking a stroll down College Street, lead to a wonderful experience with the most amazing and talented Venitia (V). She’s a talented professional with deep knowledge and understanding of skin care issues and make sure that you feel comfortable and easy to have a wonderful session. The spa itself is very well organized and beautifully setup with good customer following. V has a very good understanding about the products and application techniques to make you feel rejuvenated and refreshed. Highly recommended to have a session with V and feel the difference in your skin."

"I booked a solo spa day to pamper myself and this was my first time visiting this spa. I had the hot stone massage and it was heavenly. I was so relaxed, I truly enjoyed the amenities and the staff were very nice and welcoming. I would definitely recommend it to anyone looking for a relaxing spa day."

"I had the most amazing experience at Mokara Spa! My pedicure was absolutely perfect—relaxing, thorough, and beautifully done. The attention to detail was top-notch, and I left feeling completely pampered. A special shoutout to Dreona at the front desk! She was so friendly, professional, and welcoming from the moment I walked in. Her positive energy truly set the tone for my visit, and she went above and beyond to ensure everything was perfect. I highly recommend Mokara Spa for anyone looking for a luxurious and relaxing experience. I can’t wait to come back!"

"Not you fancy fancy spa. But they have a great message (not your usual relaxing, the ones for sore muscle), you can do it on the same day. It only cost 70$ for an hour"

"It was really super uncomfortable. I arrived and requested a room. However, the person in charge of the reception (a very tattooed man), told me that they were not available. I kindly asked him the favor to tell me when there was one free to make the change and take care of the expensive ones that will be generated. He told me that in a couple of hours. That he was attentive to the call and that there were two people waiting. Time passed and they called the two people in front of me and skipped my number twice more. When I went to ask after three hours if I could make the change in a very rude way, he replied that he had already assigned the rooms and that he forgot to call my number. I asked him the favor to let me know if he vacates any and I sat in the room that is on the same level. Then new customers arrived and placed them in rooms that were not supposed to be available. My question is why? Is it an act of discrimination for being Latino? Because he was always very rude to me and very kind to people who are whiter than me. Even with those who were with obvious abuse of alcohol and other substances."

"Jewels is not only the very best in the city at what she does- she also has an unmatched ability to makes her clients feel safe and comfortable. She has helped me understand how mind and body are connected and how to put a focus on healing physically and mentally so that I can be the best version of myself. I am very lucky to have been referred to Jewels and would emphatically recommend her to anyone."

"This spa location is a true haven for the senses, with its meticulous attention to detail and commitment to creating a tranquility experience. The staff here are not just professionals; they are artisans of wellness, dedicated to providing personalized care and attention to every guest. Their expertise and genuine warmth create an atmosphere of trust and relaxation, allowing guests to unwind completely and immerse themselves in the experience."

"Damara Spa offers a luxurious experience for spa goers, they have top tier products and spa packages. The aestheticians are knowledgeable and the atmosphere is private and relaxing. The location is unbeatable in Yorkville. I made a full day out of my trip with shopping and dinner in the area. I highly recommend this spa and can't wait to return."

"North Med Spa is truly top-notch! Dr. A is my go-to for injectables. As a timid patient, I appreciate how she offers reassurance through her practical advice and up-to-date education."

"Juno really helped me in the most unexpected and efficient way to release my back pain- and now after almost one month- I keep coming back to improve my whole body wellness with Juno —— great location, brand new infrastructure, and amazing physiotherapy sessions here !"

"Body and Soul, Kinga is perfect. I am so grateful for her incredible attitude, bright smile and fantastic expertise. Thank you!"

"Robyn is truly amazing! She is very quick. Made the whole experience pleasant. Additionally, I was impressed by her skillful approach, as I experienced no discomfort or pain."

"Take your money and run. Avoid at all costs. Lots promised and nothing delivered"

"Amazing experience for me and my husband! We are currently on vacation here in Calgary and decided to book a massage and oh boy was it so worth it. Staff were friendly and the therapists were fantastic. Highly recommended!"

"I live nearby and always go to this clinic for massage. But I want to warn future visitors that the difference between the massage therapists is very big. I highly recommend that you sign up only with these two specialists Haleh and Sanjeev, these two specialists who really know a lot about massage.!! Only because they are there I give 2 stars. Because if it weren't for them, I don't think the clinic could exist. I also strongly do not recommend going to these two specialists Siana and Jade. These people do massage very unprofessionally, and the management should be stricter when hiring people, and check new employees for at least some knowledge and skills."

"Tracey is a wonderful therapist. I share with her what are my needs and she helps me every time. I wish I could see her 2 times per month. But for now I can afford only once per month. I combine different massage. On my shoulders/ neck and on my feet. Feel wonderful. I know Tracey for more than 5 years now."

"I got korean style peeling facial skin care and had a fabulous head, neck and shoulder massage as well. It was a really good massage, focused exactly where I requested. Sarah has excellent interpersonal skills and amazing service:)) The room was very private. I will continue to see her and recommend her to anyone who needs massage therapy. If you are looking to release your body and professional skin care, this is the place! you will love it! :) Thank you Sarah, Arigato!!"

"Their deep tissue message always relieves my sore shoulder, neck, and back. Place doesn’t look fancy but what matters for massage therapy is the skills of masseuses."

"Nice place, beautiful women. Bella is the best, she always treats me like a king. She's a wonderful woman."

"Excellent service! The product quality is consistently outstanding exceeding my expectations, I was completely impressed with their professionalism and customer service. Thank you very much Thamara, Isabella, Genia and Mary… I felt special with your outstanding service while celebrating my birthday your work ethnics and your humility adds even more depth to your incredible skills! much appreciated! Jannet❤️ I totally recommend this place."

"I started coming to here a few months ago, and thanks to my friend who pushed me to come and have men's pedicures. At first, I was hesitant and felt strange about doing it as a guy becuz I hadn't done it at all, but I've decided to go for it and keep an open mind. All I have to say that this spa is really exceptional in treating their clients, and they are giving these services very professionally in a way that goes above and beyond expectations. My work is very physically demanding, and I have to walk and stand most of the time, so this has been a comfort treat for my feet. I gotta give a shout-out, Catherine she is my top person who is very knowledgeable, professional, and very understanding. The receptionist, both ladies, are friendly and approachable, and I would like to thank both on their customer service always."

"Every time I come here for Hammam & Gommage I am never disappointed. Today I went for the delight her package. Phenomenal!!"

"Great deep tissue massage that helps with my mid and lower back pain. Staff are helpful and professional."

"I met Misaki recently, amazing girl! Very pretty, communication and English is excellent. I had an awesome time with her, she really knows how to make one feel comfortable, relaxed, and pleasured"

"MJ Therapeutic Massage is a wonderful home business that I’m so glad we found! The massages are incredibly relaxing and leave you feeling refreshed and rejuvenated. The facials are just as amazing—I took my fiancé for one, and it worked wonders on his skin, leaving it much clearer and healthier. The flexibility in scheduling is also a huge bonus. We’re so happy with the quality of service and will definitely be coming back often!"

"I like the team here in Igortoa massage, they ar very concerned of what i need, especially all my body sore and i told the deep tissue, Thank you so much guys! Ive been her for the past years, even my mom, my sister amd my 3 boys love it! Very welcoming and the place when you enter is very cozy and the sounds are very relaxing!! ????❤️❤️"

"Visited Meraki Studio for the first time today for gel overlays and had such a lovely experience. Hailey is super kind and sweet - she did a meticulous job on my nails with so much care and attention. I was also really impressed by how clean and welcoming the studio is. My new fav place, can’t wait to go back! Highly recommend to anyone looking for quality service in a cozy, professional space!"

"Christa is very professional and she’s super hot. She made me feel very comfortable during my laser hair removal appointment. Thanks for the great service! Highly recommend."

"I had my nails done by Kim over the weekend. She is absolutely amazing, she did an excellent job. I had some nail art done and she knocked it out of the park! Will be absolutely returning and I strongly recommend going here to see Kim! This was my first time going to adore. I use to go to another salon but will be returning here for my services. Thank you so much!!"

"What in the world is this place? They only accept cash, they won't issue a receipt, they have no Canadian credentials or licensing, they have signs everywhere that say the pricing is $80/hr but tell you "no, it's $100 cash only no insurance no receipt". They also don't know what tuina massage is -- I was told to strip down and they were going to use massage oil. I've never in my life had to strip down for a tuina massage, but every other time was in Toronto by an actual TCM practitioner or acupuncturist (they do it over loose-fitting clothing). The therapist I had was on her phone with one hand, texting her boss (??) and listening to voice notes from her boss, while massaging me with the other hand. Her phone was dinging every 2 minutes the whole hour. I've never experienced anything like this before! Ridiculous. I don't understand how they can provide this kind of disappointing experience and charge MORE than an actual RMT that will give a receipt and can put thru insurance? It was so strange. I'm still on the hunt for a proper TCM and tuina massage in Hamilton :("

"I had a wonderful experience with Michael especially with his accupuncture. He is very knowledgeable and explain every step. His massage is very good as well and listens with his client’s needs."

"“I had the best experience with my full-body wax with Visu! The environment was warm and inviting, making me feel completely at ease. She is highly professional and even shared great tips on post-wax care. I also got my eyebrows threaded, and she did an amazing job. Plus, free parking was available, which was super convenient. Overall, an excellent experience at a very reasonable price. Highly recommend!”"

"One of the very best massage experiences I have ever had! The ambience and room are excellent - clean and modern with a touch of classic elegant elements. I had a prenatal massage and Stephanie was fantastic at ensuring I was comfortable and really worked at releasing my tension and working on my problem areas. They also offer spa treatments. I will certainly be back and highly recommend! The only small downside is that they do not do direct billing to private insurance companies."

"I had the most amazing experience at Allure Life Spa and can’t recommend it enough! I booked a facial and reflexology session, and both were absolutely outstanding. From the moment I walked in, the atmosphere was calm, welcoming, and beautifully maintained, the perfect environment to unwind and relax. The facial left my skin glowing, hydrated, and refreshed. Maria was knowledgeable and gentle, using high-quality products that felt luxurious on my skin. She took the time to assess my skin’s needs and customized the treatment perfectly. The reflexology session was equally impressive. Maria had incredible technique and intuitive touch. I felt completely relaxed and balanced afterward, it was a true mind-body reset. Overall, the staff are warm, professional, and clearly passionate about what they do. If you’re looking for top-notch self-care in a serene setting, Allure Life Spa is the place to go!"