freesiming

"Formula fig is such a lovely experience. Claudia at the Kits bar is just a wonderful human. I love the variety of treatments. 10/10 recommend treating yourself to skincare products or facials from here."

"Tasha excels as a massage therapist, displaying precision, respect, and, most importantly, a wealth of knowledge. Her treatment made a significant difference in alleviating the pain I experienced in my quadriceps and knee cap, and I am deeply thankful. I recommend her services to anyone seeking assistance."

"Very well educated staff that are incredible at what they do. Probably the best foot massage I’ve ever had, I feel so light on my feet afterward. My one criticism would be that they aren’t the most professional clinic especially If you’re looking for a peaceful quiet environment. I would recommend bringing some headphones and listening to your own music. I’d come back here again."

"Brandi is the best RMT I've had, by a distance. This isn't your generic massage it feels personalized to your body's needs. Brandi has great ability to find the areas that need attention and I always leave feeling like real progress has been made after an appointment. Highly recommended 10/10"

"Had a previous good experience until one appointment where a had a different technician after they rearranged my appointment. Paid for a diamond set - $140!! Lashes were much less full, colour was changed from black and I was not informed, and lashes fell out within 10 days. Instead of listening and offering compensation, the manager said I was being accusatory and did not believe there was any problem with what had happened. Well they lost a customer pretty quickly, not the best way to run your business with such poor customer service. When you're paying such a high price, there are other places in Vancouver to get your lashes done that don't immediately fall out. STAY AWAY FROM THIS PLACE!"

"I waited 15 min past my appointment time and no one showed up. Disappointing. They called later and asked if I got the email sent yesterday? Why yes, the one (the only one) I've shared below. Apparently due to Covid-19, they're not opened Saturdays. This was not communicated on the website or to me, at all."

"I recently had an unfortunate experience at this spa. I had booked an appointment for a 1-hour body massage at 5 PM. Due to some unexpected delays, I called ahead when we realized we would be about 15 minutes late, considering their closing time was 7 PM. The staff assured us that the delay wouldn't be an issue. However, upon arrival, which was about 20 minutes late, I was informed that they could only provide a half-hour massage due to the delay. To my disappointment, the massage turned out to be nothing close to what I had anticipated. Instead of a full-body massage, they only offered a foot massage, which was also subpar in quality. The therapist seemed to be in a hurry and completed the session in less than 30 minutes. To my surprise, I was charged nearly the same amount as the original price for a full hour, justifying it as the cost for a 30-minute session. This entire experience left me feeling frustrated and dissatisfied. The lack of proper communication about the delay and the subsequent change in service was upsetting. Moreover, the quality of the massage itself was not up to the mark, and the rushed nature of the session only added to my disappointment. Given the overall experience, I regret to say that I will not be returning to this spa in the future. The unmet expectations, the hurried service, and the questionable pricing policy have left me feeling anguished and dissuaded me from considering this establishment for any future visits."

"Divine Tranquility! Purchased Foot & Body Massage pkg for my friends Birthday, and foot massage for me -didn’t know what to expect, except that I was hoping for an “experience.”WOW they didn’t disappoint. The moment we walked in,we felt transformed into spiritual paradise - the music, lemongrass filled air, small details, and extraordinary professionalism from Emily & Rosie, just made it all perfect! Highly recommend the 45 min foot massage. Can’t wait to come back and experience more of your spa services. Thank you for a wonderful experience & see you soon!"

"If you hurt go see Ruth, best massage I have ever had, and no hanky panky there. Very clean, great pricing. I have been using her for some time. I day my neck was so bad I could hardly drive there, but 30 minutes later it was all good, she even took me in as an emergency and had another woman work on the customer she already had, just so I could get help right away. 5 star for sure."

"Cozy and unique. Gem in Richmond Hill. The food is good but don't expect a wow. The sauna is great but it is a bit crowded even there were only 30 people at my visit."

"Went for a 50 minute message with JieYing Cao, a registered message therapist. The environment was professional, calm and welcoming. The appointment took place on time, and JieYing did a fantastic job. I will most certainly be returning to this location."