lisa_pusy_gogo

"Me and my wife did not fully enjoy the Bonne Entente. As per its reputation, we were expecting to be treated like king and queen, especially during Christmas time. I booked the Bonne Entente for three nights and also booked for the Christmas supper at the MC Lounge. First the hotel. It is very nice with great activities and surprises such as a play room with pinballs, foosball and air hockey. Great for kids and adults. We like the hot chocolate time as well as the impromptu bar outside the entrance. Where we had a problem was with the room. I had booked the cocooning room, which on the website, promised large HD tv, a stereo system, ergonomic chair, a safe and shower. What we got was a what looked like a 27 inch tv, no stereo, no safe, no ergonomic chair and a handheld shower which was impossible to use because the bath curtains would not close all the way. And also, what is it with only making up the room after three days as per your "policy"? We had to request new towels and facecloths and soaps every day! Gone are the days where the bed would be made up, soaps replenished and towels changed upon request daily? To me, this did not feel like a 5-star hotel. Upon making our discontent heard to the front desk, Nicolas promised to talk to management and see what could be done. And we didn't hear from him ever again. We paid a nice sum to have a room as per its description and ended up not getting what we paid for. In the end, we were somewhat compensated by the lady who processed our check out where she reimbursed the resort fees and the parking. But ultimately, what I wanted was the room I had paid for and it seems that was not possible. So for that reason, the Bonne Entente is not a hotel I will be able to recommend. Second, the Christmas dinner buffet at the MC Lounge. We had booked for 8 o'clock. Well, apparently, when you book for the last "service", you have to expect to run out of some food at the buffet. Even though the price was the same at $109 per head, a lot of things were missing from the buffet. No more turkey, no more veggies, only potatoes, no more cheese station, half the desserts were gone and no more fruits for the chocolate fountain. We were quite disappointed, especially for a Christmas supper and for the price. One would expect, again, to be treated like a respected customer and get the same choices as someone having booked the earlier service. That was not the case. Although I will say that the food that was left was very good. Pics: "Large" HD TV. "Ergonomic" chair. Working desk."

"Lynn is great. She does an amazing job. I highly recommend her."

"Myozen provides the perfect ambience and Mai is very good at massages. She listens to her clients and helps accordingly. She helped me tremendously in both pre natal and post natal recovery."

"This is girl is a perfection not only for the way she looks but her work also???? she makes you comfortable and the center of attention during your appointment... always been a shy person but something about her energy made me comfortable from the get go ???? Clearly shes my girl for my Lashes, lipocavitation nd u name it duuh???????? I would recommend ???? this humbled soul you aint gonna be dissapointed !!!!"

"Chaque fois que nous venons au Saguenay nous allons profiter d’un moment de détente moi et les enfants. Toujours des moments de détente incroyable!"