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"My friend and I visited this past Sunday. This is hands down, one of my favourite self-care treatments I’ve had locally. Upon entering, we were warmly greeted and were asked to remove our shoes and they gave us sock protectors. From this, I could already tell how clean it was going to be on the premises. I love that they do this. Ivy was my head tech for the day and she is absolutely lovely. She asked me what pressure I wanted for the massages (scalp, neck, shoulder, arms and hands), and was super friendly throughout the whole process. I opted for MiniSpa since I had a gift card, plus added the optional aloe treatment for my dry scalp ($10 extra) and I’m so glad I did. The additional face exfoliation, massage and hydro jelly mask was only an additional $15 anyway from their base offering. The entire treatment was so relaxing. To top it off, they blow dried our hair while we sipped on tea, and enjoyed their foot massager. Cecilia also chatted with us and asked about our treatment, which shows how much they care. I highly recommend this head spa. Not only is the service excellent, it’s clean and aesthetic. PLUS, free parking in the back! It’s perfect for self-care, girls day, couples, and whatever other occasion you can think of as an excuse to visit! I will return and cannot wait to do so!"
"I have been to many spa places, massage clinics for many years but this is not massage, I do not recommend. Bought from Groupon, Anna was the lady who I had an appointment with, first of all she showed up 15 mins late for my appointment and still on her phone while I’m standing there waiting, without an apology finally I get into the room , I don’t feel I’m welcome as a customer , I did not enjoy the massage, it was not relaxing at all, I felt like I wasted my time and money on this. Overall very disappointed."
"Nic is an absolute angel. He is so good at what he does. So professional. His energies made me feel so safe and I could release all of what was coming out of my muscles thanks to Nic’s extensive knowledge of the exact points to press and the exact muscles to stretch. I am so grateful that I got a chance to get his services. ????????♥️ strongly recommend to anyone looking to unwind, lead a better life and rid themselves of diseases that stem from muscle tension and stress stored in bodies."
"I am not from Vancouver but was staying here and really needed a massage. I booked this place online as it was close by and available. I was unsure about whether to go for Swedish Massage or Deep Tissue but didn’t need to worry as my therapist (Anita) was really good at reading my body and gave a very good massage with acupressure points first and then followed up with an oil massage. I felt much better afterwards - thank you!!"
"The massage was good. There was just a simple problem: When you don’t know how much of the session is covered by insurance and aren’t sure why you have to pay when the insurance says it covers 100%, you might call the receptionist to figure it out. There are two ways to respond: 1- Friendly and helpful tone: “I’m not sure about the reason, but I’m here to help and make sure you have a good experience. I’ll send you the insurance note, and we can look at it together. It seems the issue might be the deductible. Please check with your insurance company and let me know if you need more help. Don’t hesitate to call back, and we’ll figure it out.” 2- Unfriendly and abrupt tone: “I’m not sure about the reason. I can send you the insurance note. I’m not stealing money from you—this is something to do with your insurance.” Both answers explain the issue clearly, but the first one would make me want to go back to the clinic. The second one wouldn’t. My experience with Massage Addict was like the second response."
"I started seeing Erin RMT at this clinic after a car accident, and I couldn’t be more grateful for her care. From the very first appointment, she made me feel comfortable and listened to my concerns. Her skill and attention to detail have made a huge difference in my recovery. Not only have I noticed improvements in my pain levels, but my sleep has also drastically improved since starting treatment. Erin takes the time to tailor each session to my needs, and I always leave feeling significantly better. She’s knowledgeable, professional, and genuinely compassionate. I highly recommend her to anyone seeking top-quality massage therapy!"
"Friendly professional RMTs that really care. They specialize from all types of massage from regular relaxation to ICBC claims, work safe, and sports injury massage. They also have online booking available which makes it so much more convenient."