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"Literally just had the most amazing first experience at a Japanese headspa. My friend discovered this place through TikTok and we were so happy that our treatment lived up to the hype!!! Upon entering you’re warmly greeted with luxurious aromatherapy and a super clean and modern atmosphere. The reception swaps your shoes out and provides these comfy foam slippers to walk around the spa with. We booked a room for two for just the headspa service, which was nicely lit and smelled amazing with relaxing music. Lily and Tina serviced us, these ladies gave such a wonderful massage and scalp treatment and treated us like royalty. Usually I get pretty anxious and tense when I’m approached with unfamiliar physical contact but they both did an amazing job at setting a relaxing tone. I literally almost fell asleep (and I’m usually ALWAYS on high alert/tense) because it felt so good. Everything from the robes, blankets, bed, and products were a 10/10 it was so easy to lose track of time. My friend and I both agreed that hour went by so quick lol! My hair looks and feels amazing after the final blow dry; they used dysons so it wasn’t overly hot or loud. Also bonus points for the little snacks and drinks they provided, so cute. Pricing was a breeze and I definitely felt like we got a great deal. They are a new spa however so I’m expecting prices to increase over time but even still now is definitely a great time to book for the value! They also offer other services like a full body massage, foot massage, facials, and RMT massage (double the price because they are licensed massage therapists). Will 100000% be returning and recommending to everyone! TIPS: 1: Parking and entrance is at the VERY BACK of the building. 2: Bring cash!! It’s not required (they take tap to pay and card) but it will save you 10% off your total. They have an ATM if you want to pull money. 3: You have the option to receive a headspa treatment with their brand new massage beds for the same price as being on a normal massage bed, but they are very popular and first come first serve so the receptionist recommended calling ahead of time."
"EDIT: Response to your comment: I have already been to my doctor before the scalp massage and they told me that I am not going through any hair loss because of postpartum or any other reason. Just because it’s common doesn’t mean all moms go through it. I did specify that the head massage was not gentle at all. This means that this was the reason why I lost so much hair. Please stop blaming moms and instead look at what was wrong from your side. Was their loyal customer until the experience I had with the indie head massage. Lots and lots of hair fell out and even more fell out as soon as I came home. I did call them to tell my experience and emailed them. All they did was blame it on my hormones which was ridiculous. I never had this much hair fall out before. They should take an appropriate action since I walked away in a worse state than coming in. I also told them my hair was pulled during the massage and should be gentle but they didn’t listen. I didn’t get a response back from them. My scalp still hurts til today. Terrible customer service. I would not recommend this place at all because they won’t listen to their clients, especially their regulars."