msanyecao

"The service was excellent from the moment I was greeted. The front desk was very polite and lovely. Helen was very helpful and always thought of my needs first. The massage was very healing."

"This was my first time attending this spa, or any spa for that matter! I had a lovely experience overall, however there were definitely some flaws. During my time in the Hot Tub/Pool/Sauna area, I loved the size, cleanliness, and temperature of the pool. However, the hot tub was really small and poorly made. Thankfully I was able to mostly be in there myself, because even with only one other person in there with me, it was tight enough to feel uncomfortable sharing. Only maybe 4 of the jets worked, and some were falling off. It was also below 100c and the standard is 103-104c. The sauna was nice and hot, but again I would have felt uncomfortable with more than one other person in there with me. The water provided wasn’t cold, and as more guests came in, they didn’t have any more clean cups readily available. The massage felt nice, but the pressure could have been much more firm and I was only asked once regarding the pressure near the very beginning. When I was on my stomach I was comfortable, but once on my back they forgot to reposition the pillow for my legs, so instead of it being under my knees for support, it was under my feet, which left my knees sore even two days later I’m in pain. I also want to mention that the room only fit the bed and it even had to be placed diagonally. The person doing the massage could barely even fit, so that really ruined the ambience. The head massage couldn’t have been longer than 10 minutes, so I was expecting more for that. The facial was nice, but there was one step where I found that whatever brush-like tool they were using, smelt really dirty. My face left glowing so I was really excited, but now I’m breaking out the next day. The locker room was nice but the shower curtains were fabric without a plastic liner, so everything outside the stall was soaking wet. The music was actually the worst part of the entire experience because how am I supposed to feel relaxed when they’re playing “Old Town Road” the piano version while I’m getting a massage? They played strictly popular songs but as piano instrumental versions and it ruined the whole vibe. I also had to wait like 20 minutes between services because they were running behind. I feel like it’s crazy to ask people to bring their own towels or have to pay $5/towel, I’m paying so much to be there that the towels should be free. I give 3 stars because despite the flaws, I did enjoy myself and I didn’t regret the experience. However, I also feel like to be paying that much, you should also receive even just ONE thing complementary for it to truly feel luxurious. For example, a complementary refreshment, or goodie bag of simple items for self care to take home with you, or even a discount card as a thank you to return next time with… anyways! Still a nice experience, but should I book again I would only book the pass to the pool area. Overall, I found it clean, and I enjoyed it!"

"The masseuse was very attentive, professional and courteous. She applied ample pressure on the body during the massage, I can sleep well now. I work long nights sitting at an office desk, so this was a very nice way to end the work week. Thank you very much! I will definitely be coming back."

"Amazing super service to anything you will need for your body care, serve is impeccable, girls always smile and satisfaction is guaranteed at the end. It is my dream place for sensual massage."

"Quelle belle expérience d’avoir rencontré Marine en personne. La connection fut immédiate, elle a su me rendre confortable en quelques instants en discutant avec moi de ma situation courante pour mieux comprendre mes besoins. Elle m’a expliqué tout ce que je devais savoir avant même de rentrer dans la salle. Je me suis sentie comme si j’étais exactement où je devais être à ce moment là et je suis sortie de la salle avec beaucoup plus qu’un massage. Je suis tellement reconnaissante pour cette expérience absolument inoubliable. Je remercie la vie pour avoir mis cette belle âme sur mon chemin. J’ai eu l'impression de trouvé une amie, une personne qui écoutais ce que j’avais à dire sans jugement, une personne à qui je peux me confier malgré le fait qu’il s’agissait de notre première rencontre. Merci encore pour cette séance magique et merci de m’avoir reconnecter avec moi-même. Sincèrement, Rachel"

"We love all the support for getting our hair done Winchel is the best"

"Vraiment déçu le service de la direction n'ai pas la pour vous pas de soutien pas de problème avec les prof mais la direction pas fort je ne recommande pas"

"Good service. I took my session with elie and she was great. Also the receptionist (blond girl i think her name was amy) was really welcoming and helpful. Will be back for sure :-)"