prommantha

"The staff is very friendly and knowledgeable. I really enjoy my trial on the grand opening day."

"These are scammers. When I first call in to book appointment they told me around $90 for massage for 50 minutes but they never mentioned me this was introductory price. When I went there for third time then I came to know they are charging $125 for 50 minutes. The lady over started to get rude with me when I mentioned that they never told me correct prices. Then she said that now your insurance is not paying you want to take free massage by creating an issue. I also talked to their manager and I explained my concern to him then he said we charge $125 for 60 minutes which includes 10 minutes for filling the form at front counter. I don’t understand why every single staff there tells the different prices to customers. Also when I asked about the customer service contact, the lady said I just work here I don’t know anytime about the it just google it. After that she started to talk to other employee and telling her that she want free massage therapy because her insurance is not covering. Then she said we always Email and Text the invoices for the services and bookings with detail pricing. But when I said never got any text messages nor Emails. Then she changed the topic that we can give you introductory prices only for this time because your insurance is not covering. This is so ridiculous. I am paying for my insurance why on earth she is saying that you are making issue for free massage. I would suggest don’t go there because they are scamming by telling wrong prices on every single visit. As you said in the reply to call at the number. I did call on that number. The guy answered the call and without hearing anything there is nothing they can do. I said okay and when I asked why you suggested to call he says you are out of your mind why are you calling again. This is so bad please don’t ask anyone to call or email if you cannot help the customer."