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"I’ve been seeing Steph for a while now and she’s nothing short of amazing! She always listens to exactly what I want and makes sure I’m fully informed about everything we are doing, answering all my insane questions! I never feel pressured or rushed, and she is incredibly skilled at what she does. Every appointment is personal and relaxed, and I really appreciate how professional and caring she is. She recognizes that it’s not a “one size fits all” situation and always tailors my services to what’s best for my skin and my specific needs. Highly recommend her!!"

"Very poorly operated…Bought a couples massage, when we went for it the card had no balance so we were forced to pay for it again. A few days later they called to say they had made a mistake and we would now have a credit on our file. Months later I go in for a massage and lo and behold the manger looks all over and nothing found on the file. After speaking with the owner she claims myself or my girlfriend must have picked up the card. Despite neither of us ever being back. So end of the day we lost out on the $200something massage. Not the end of the world but their whole process and how it was handled is rather embarrassing. I’d definitely recommend some of the other great spas in Thunder Bay."

"Absolutely fantastic. Highly recommend Lorne."

"Thankful that they are able to provide a needed service with true professionalism."

"I went here for the package. My nails and pedicure were done great. But when it came down to the massage, the girl was quite abrupt and rude, saying I missed my session when the package is booked by the spa. Meaning they should have accounted for the proper time for the 2 hours of nails, which they didn't. I also got a lash lift but was quite disappointed when it didn't even last a weekend. For me, the price isn't worth it for the lash lift or the massage. If anything, it's way overpriced for the product you get."

"I went in to inquire about the services they offered and the woman who was there was incredibly rude to me. I decided to leave so I can’t say anything about the quality of their services, but the customer service alone made me want to go somewhere else"