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"They will only nice when they can get money.At 8 pm when you have plenty of parking spots, then be considerate when someone asks nicely to use spot for little bit especially when there was snowfall warning.Totally understand that during day or early evening the parking is exclusively for you. Thanks a lot"
"I just finished having a full serenity package. It was pretty good. However there was a chatty client right next to my room with lots of loud laughing, which made it hard to feel the full relaxation. Spas should have a quiet atmosphere with minimal talk. My therapist was wonderful. And a nice surprise when I went to pay it was a lot cheaper than expected. Bonus!"
"Best massage i have ever had ! I highly recommend"
"I had a wonderful first-time visit for a curly cut with Kriss! She walked me through what she was doing every step of the way and offered helpful coaching for day-to-day care, products, and styling methods. She also shared about her own personal passion for curly hair and her professional journey in developing her craft - it is always great to know your hair is in the hands of someone who cares so much about what they do. :) Thank you, Kriss!"
"Enjoyed my visit and my pedi looks high-end. Friendly staff, quiet and relaxing atmosphere. This is a great place to go with a small group. It was only $35 for hot stone deluxe treatment I would go back. I gave it 4 stars instead of 5 because they should serve tea or sparkling water."
"I just recently started with Dr. Brandon Davy at Massage Matters on George St for chiropractic care. He is so professional, and he takes the time to clearly explain everything to you. I was my first appointment with him I felt better than I had in a few years. If you're looking for a chiro, he is the one to go to"
"Fantastic massage by Coco. Despite her lovely petite size, she gives a very good rub down, just about the right pressure at all the right places, making you totally relaxed. She is also pretty, good demeanor and, indeed, offers a 5-star service."
"I have been seeing Atilla for about 4 years at Hand & Stone. Highly recommended if you're in need of a deep tissue massage and don't mind a firm thumb or elbow when needed. He has helped me address a few chronic issues and has a passion for continued learning, always aiming toward improving his knowledge and practice. Disclaimer: Book your appointments well in advance. He is in very high demand."
"Excellent service and very clean environment with good scent. Head treatment has not only head massage but also includes shoulder and a bit arms massage. Highly recommend this place and will definitely come back to try other treatments."
"Got one if not the best massages of my life at this spa place on Thursday afternoon, the place is amazing!"
"I've been using Charles' services for over two years now and I cannot recommend him highly enough. Charles is very professional, friendly, personable and extremely thorough and detailed oriented with his care. Charles has put all the right protocols in place to make me feel safe throughout COVID-19. I wouldn't consider going elsewhere - I highly recommend him to anyone!"
"Jewels is amazing! She’s incredibly friendly, attentive, and makes you feel comfortable right away. She really listens to what your body needs and tailors the session with care. I leave feeling relaxed and refreshed. Highly recommend her if you’re looking for a skilled and compassionate massage therapist!"
"As a meditation guide for over 10 years, I was taken aback by the amazing job Shannon did. Her cadence, voice control and inflection was so comforting and grounding. Her message was so well received for the space within the sauna. I highly recommend the experience. I was my first time but definitely will not be my last. Great job to all the staff and Othership for making it a wonderful experience."
"I didn’t want to place this review but I received an email telling me how effective their massages are . So here is my experience and thoughts . I felt like I was being interviewed. Hands in the air telling stories instead of on my body. Vacation $20 beach massage at best. I also had a similar experience at the Danforth location thus why I thought I would try a different location . Left no different than I arrived except lighter in the pocket . Here’s what I think . There’s a lot of rooms and some great reviews . Perhaps they have a solid full time staff and want volume so they have freelancers..:. And they put them in the basement. So…. If you visit multiple times you can find a gem upstairs and stick with them and get good results .. This ain’t Vegas and I’ve rolled the dice twice with this company and come up with zeros . Not into gambling with my hard earned money . Bad business plan . You can take your chances and hope for a gem (if the positive reviews are legit which I think they are ) or choose a studio that only has gems . Easy peasy . McMassage and I’m not loving it. 2 stars because the receptionist is super professional . UPDATE You have my contact information, I filled out extensive paperwork prior to my appointment and my name is clearly on the review Why do you respond like this . It’s purely for show ."
"Very clean and professional massage"
"A beautiful experience at Hand & Stone Danforth. Terrific staff, excellent massage, plus recommendations for self care. Even a nightlight in the washroom to ensure a tranquil environment was maintained. I'll definitely return."
"Did a facial here and really enjoyed it! My aesthetician was attentive, through, and tailored her advice to what my skincare needs were. Only thing was that I wish it was in a separate room instead of in the store itself where people are walking in and out."
"Siman is absolutely amazing! She was so kind and helped me through everything. Would definitely recommend and will definitely be back! I had gone to her old workplace Waxoxo and tried to book with her and they weren’t allowing it and now I see why, she’s so good at what she does and is great to her customers. Her vibe is amazing and you don’t ever have to be nervous coming in, ask for Siman at all your visits!"
"I booked a 90 min. massage with Nicki for my Birthday and it was fantastic! I am typically a shy person especially when it comes to my body but Nicki made me feel comfortable, I was fully at ease with her and was able to fully relax. I would highly recommend Nicki! Side note: You also get a meet and greet with her two beautiful cats! ???? ????⬛"
"This was my first visit to Renewal Wellness Centre it was fabulous. I have been to Don at a previous location of his and was excited to learn he was now working at this Centre. I will be a long term client now."
"I don't get massage very often, but I'll be going here more often for me, it's an awesome massage. It's for.me a deep massage, but she's very great with the massage."
"- its very unprofessional and unethical to book an appointment for client and then door is locked and no reception to talk to and no waiting area. Moreover no one answered the call. You guys should not book appointment if you guys cannot provide the service."
"We came for an express pedicure and it was $110 for 45mins. For the price I was expecting a bit more from this pedicure. I knew it wouldn't be too special since it's "express" but it was hardly a pedicure at all. There was no massage or scrubbing of heels or anything besides a soak and polish. I also tried to call to ask something and could not get through on their phone line even after calling multiple times over a couple hours. It was just a disappointing experience overall and way over priced for what it is. Would not recommend."
"I had an amazing experience at this massage center! Lida, the manager, runs the place so smoothly and ensures everything is perfect from the moment you walk in. The atmosphere is calming, and the service is top-notch. Ella, my therapist, was fantastic—she’s incredibly skilled and made sure I felt relaxed and comfortable throughout the entire session. I left feeling rejuvenated and refreshed. Highly recommend this place if you’re looking for a professional and personalized massage experience!"
"My first time going there yesterday and the massage was one of the best decision I’ve made. Nina was very friendly and her work truly speaks for itself, I felt amazing after. And she even gave me a bunch of snacks which were so yummy at the end of the massage. Very sweet soul and caring, will be back again :)"
"Nina is hands down the best masseuse in town! I've tried many massage places in Calagry to find an effective masseuse, and Nina is literally the one!! Every time I visit, she communicates with you on your needs and gets the job done with one session! Her practice is a combination of Chinese and western massage, using hot stone, gua sha, cupping, and variety of techniques to alleviates my knots, pain, and soreness. Gua sha can be intense, just communicate with her to adjust the intesity. Let her do the work for you. She is a true professional, always punctual and flexible with your schedule. I highly recommend Nina, she is incomparable to anyone else. Just try her session, you won't regret your time and money!"
"As a professional ball hockey player, my back often gets sore from carrying the team. Gab loosened up both my Shoulders. Feel a lot more mobile now. He helped me with my feet too as well and gave some good aftercare advice. He’s a guy that takes pride in his work and genuinely cares for his clients. As an athlete I would definitely recommend"
"Reason Four to avoid Wellness: Additionally, When clients spend tens of thousands of dollars every year on services for recovery, they shouldn’t be charged for appointments when they unexpectedly get sick, or a reminder isn’t sent. There should be room for good clients who are struggling with several unexpected emergencies or sicknesses to be able to let them know what happened, and discuss not being charged, as had previously been a long time standard of service. Wow has made me say WOW… and not in not a good way… You can be loyal to them for almost a decade, but do not expect this company to have good customer service or be loyal to long time customers. Their customers don’t matter to them. It is the principle of the matter when you get unavoidably sick… they should show you loyalty after almost a decade. No grace for good clients…. Is a recipe for disaster…. As a person who has been in business for decades, you do what you have to in business to keep good clients happy… I do expect to be treated with respect at minimum. They repeatedly care most about the money, and not the experience you get. They didn’t use to charge if the system didn’t send the text reminder, (you rely on, that you signed up for.) Now they charge you. If you got sick for a second time in a month, they didn’t use to charge you. Now they do. Since they changed the policy to store your credit info, they will not refund you if you had a legitimate illness or emergency that was unavoidable. Alarming! Especially since it was my business advice to have accounts that can store card info for convenience, I tested their new policy to see if it was fair… they showed they are not loyal to good customers, or fair! I purposely did not trust them with my card, in order to see if they would be loyal to me by not charging me for when I got sick…No, they insisted on charging me when I’d canceled 46 out of 48 hrs in advance, and then claimed they had not had a discussion with me about it being canceled for medical reasons. After 8 years of trusting someone, you expect that trust to be solid. Do not give them your card unless you want to be ripped off when you get sick. Again, as the business person who recommended that they should as a company have a way for customers to store their card info… it took them years to get my recommendation in place. When they made it mandatory to have a card on file so they can charge you… they stopped caring if you get sick more than once in a month. It’s downright mean. Reason #5 (Last but not necessarily least) to avoid Wellness: The staff will even go as far as to lie to you that it’s best to “book your appointments in person”, when they simply don’t “feel” like doing their job. Further, when you have to do their job for them, and book appointments on your account for another client, they refuse again to look up the appointment notes you wrote. They will refuse over and over again to do their jobs, even when you ask for the appointments you had to book for someone else to be separated from yours. <When you even left a note on each appointment when you booked it> Even ended up being sworn at while trying to deal with the mishap! There are other business where you can get the same services that do not charge you and are much more professional. My advice, don’t give them your credit card if you don’t want to be ripped off when you have a genuine illness or emergency that’s unavoidable. They don’t care if you couldn’t come because you’re severely sick… they don’t care if their system doesn’t send a reminder…. You will have to pay for it. Terrible customer service. If Katarzyna (Kasia) Gwozdz, Rene/Helen, Michaela, Lana, and Ryan are their best employees, they need to treat them as the backbone of their business, and give them raises to compensate them for being the best people they have on staff. Especially considering how the owner does not know how to properly run a business, she needs to value her best employees more."
"I had an incredible experience with RMT Waqas! He worked wonders on my muscle stiffness and joint pain, leaving me feeling completely rejuvenated. Highly recommend his expertise for anyone seeking relief!"
"I was treated like a queen! I went for my birthday, the staff was pleasant and attentive to your needs. They even got me crumble cookie as a birthday treat. I really appreciated the thought and gesture. This review may be a year later, but I still remember my experience like it was yesterday!"
"My mother and I visited Rain Salon & Spa, we have the most amazing experience. This is the most peaceful place with calming music. Our pedicures turned out beautiful, our feet have never looked so good. The lady’s completing out pedicures were lovely and laughed with us. We had a great time. The Owner Ali was so welcoming. Definitely coming back. Thanks for the beautiful feet!"
"My first visit was fulfilling my expectations. I have tried many places. This is one of the best places. This place is so clean and the staff was welcoming.... Thank you to Ana for treating me well. Visiting soon...."
"The building was nice, decent atmosphere. But hands down the worst massage of my life. For reference I've had 4-6 massages a year for the past 10 years. I have never before walked away feeling worse with lower mobility the next day. Being sore is one thing however i am literally bruised across a large portion of my back and sides now. Will not return."
"I like that their massage bed is warm. Also, they offer couples massage. Most RMT there know what they're doing, and they tell you which muscle has lots of tension, and I appreciate that. Not all RMT tell me that. That's why I kept coming back here."
"Came here for hot rock massage sessions. First time here and the first time I had a massage like this. I told the massage therapist I like heat and she proceeded to put one layer of a towel on me and put the hot rocks on. 350 degree rocks with just a single layer of terry cloth! If I didn’t say anything I most likely would’ve suffered an actual burn. The next few sessions were great and relaxing. The last session the phone of the therapist was playing videos and I can hear the talking. I wanted to come back but that was enough for me. I was highly stressed, hence the massage sessions. I couldn’t bring myself to proceed with another session."
"Very professional very neat and clean friendly staff"
"Svletlana is by far the best masseuse I have ever been to. My husband and I will go nowhere else! We have been seeing her for many, many years. She has wonderful customer service and her massages are next level, amazing. She is very diverse in her offerings. I’ve received her relaxation massage, prenatal massage, hot stones & cupping and been happy with all services. If you are looking for a relaxing experience look nowhere else!"
"Monica is the best for massage I come here again Nice rooms Beds are big Atmosphere is very friendly"
"I've had several cupping massages with Sydney here and it has been a great experience. The facility is easy to find and very clean, the appointments have always been on time, and the massage beds are heated. Sydney is always very respectful, professional, and friendly. I initially started going due to a shoulder injury, and she's been very helpful with not only massaging, but also identifying the specifics of the injury and suggesting exercises to help aid with strengthening the weak spots. She's obviously very knowledgeable about anatomy and rehabilitation and always tries to answer any questions I have. She actively asks questions about how things feel throughout the massage and adjusts her focus based on how I respond. Every appointment, she asks what I want the main focus to be and how the exercises have been going. At the end of each appointment, she'll debrief how I'm feeling and give exercise suggestions if needed. Overall, Athlete's Choice is a great facility, and Sydney is an excellent massage therapist (plus she's very pleasant to chat with during the massage) - No notes, and I would highly recommend!"
"I had a Biologique Recherche Facial by Janine. Janine was very professional and provided a relaxing and fun experience. My skin feels soft and amazing! I also would add that the lip gloss she used is one of the best I’ve used, non irritating."
"My first time ever getting a massage was with Ana and it was fantastic. I was very comfortable and she’s very knowledgeable and professional. The space is always clean and tidy as well. She has helped me with my sports injuries many times and makes recovery easy so I can get back to doing what I love!! Would definitely recommend."
"Ive been to lots of relaxation massages but JANCY is one of the best. Her passion, her technique and skills are amazing. She will give focus on what you are exactly looking for. The room is very relaxing and comfortable. I am absolutely relaxed and satisfied with the entire service."
"After finalizing the deal for a certain amount, the owner displayed a lack of professionalism and poor customer service. She began yelling at the customer, making inappropriate comments about being mindful of prices, and offered a rude service experience. It's clear she doesn't know how to properly handle clients or interact with them respectfully. I would advise others to be cautious and consider other options moving forward."
"The rating on this place is well deserved (in fact it should be higher). I’ve gone there twice now and both times were amazing. My skin looks good and the service is impeccable. I will be a customer for life."
"Mackenzie was absolutely lovely. Explained every step of the laser process, and carefully answered my questions and eased any worries I had. My first session went wonderful! Highly recommend."
"From the reception to the class, everyone was friendly and helpful! Kelsey was my instructor. She did an amazing job! Will be going back for few more classes."
"Dr Val has been my life saver. I originally was going to book with someone else who was recommended but they weren’t available. I’m sure they are also great! Dr Val has solved a major mystery in my long term joint conditions. Got my orthotics which has saved me everyday. Overall my quality of life is better since I started seeing her. The front staff are also lovely and helpful. I feel comfortable and welcome at the clinic. Thanks for everything!"
"This was my third time visiting, and I will absolutely be back. The clinic has a very calm energy, and I feel myself relax as soon as I’m in the door. The staff is very welcoming and knowledgeable. I can’t say enough GOOD about Revive Health &Wellness! I’m already looking forward to my next visit!!"
"Linda is wonderful and has so much experience! She is extremely thorough and takes her time, I never feel rushed. All of the staff is very friendly. 10/10 recommend!"
"Ive had powder gel nails french tip a long time. First time to D'Luxe. My nails were long under the tips and the lady suggested I just do a shellac manicure. They look lovely and I am very pleased with them."
"My experience at Luxe Medical Spa was great, and my treatment for tension headaches and migraines have been a game changer. Highly recommend if you are in the same situation. Clinic was pristine and welcoming!! Thanks Lisa!!"
"They were able to get me in last minute due to a cancellation. Ricardo did an amazing job and I left feeling so much better than when I got there. It was also awesome that after the massage Ricardo took the time to show me some stretches I can do to help my trouble spots."