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"This spa is a total hidden gem! I went today for a mani, pedi, and massage and I am very happy with all my services. As someone who has been to lots of spas in the city, this one was top notch. The treatment rooms were gorgeous and the pedicure lounge was so comfortable and beautiful. My esthetician was very sweet and detail oriented and did an amazing job on all my services. The owner is wonderful and welcoming. Would highly recommend!"

"I had a great Massage with Ayad, he is so good and personable. The front desk was very pleasant and nice when I cancelled and rebooked. Thank you massage addict southdale for making a pleasant experience and relaxing my body."

"Mark exemplifies tremendous knowledge about the human anatomy. Not only did I receive amazing results but also ongoing treatment to make sure the area of concern is fully addressed. My shoulders and hips were extremely tight and painful. After my visit with Mark those areas are no longer a concern. I would highly recommend Mark and you will not be disappointed! Thank you !"

"I went here to get my lashes done about 2.5 wks ago. The girl was AWESOME! Super personable and funny. The lashes she did were amazing. She was also reasonably priced! Only downside is they all came out in a week and a half and got super gappy after only a day or so :( I dunno if thats my bad or not so I’m not holding it against her personally lol."

"I had an amazing experience at this clinic! The atmosphere is welcoming and professional, thanks to Sally, the incredible manager, and Peggy, the friendly receptionist who greeted me warmly. A special shoutout to Fatima, who performed my laser treatment with such care and expertise. She made me feel comfortable throughout the process and took the time to explain everything in detail. The results have been outstanding—I’ve noticed a major difference in my face, and I couldn’t be happier! Fatima is truly talented, and I highly recommend her to anyone seeking top-notch treatments. Thank you, team, for an exceptional experience!"

"Comfortable and safe environment. Karina is a professional and made me comfortable right up front! After some discussion regarding my pain she was able to assure me that she could help. Karina delivered on her assurance and made some recommendations for after and future care. I highly recommend Karina! 5 stars! You won’t be disappointed!"

"If you have brown skin and are a melanin goddess, thinking to get laser hair removal, look no further. This is the place to go. They care for your needs and are very transparent. Worth every penny and everyone at the studio is kind and accommodating. Result have been excellent as a brand new smooth faced girly"

"Just had my first service at Uptown Waterloo Therapy and it won't be my last. One of the best massages I have ever had. Rachel struck the perfect balance between therapeutic and relaxation. Feeling amazing."

"The best massage in the KW area. I did massage in many places. This one is the best. Strong recommend."

"I've been there twice now (last 2 months in a row) and they do a great job. They have a fairly large customer base bit still , are extremely easy to book same day appointments for within just an hour or two of calling. The ladies there are friendly and accommodating. And their prices are actually really reasonable, compared to other places I've been. If you need some you time and feel like treating yourself. This is definitely my go to . The do everything from Uv gel nails to waxing. Absolutely my favorite place to go in Kitchener for a little bit of R&R."

"I came yesterday Nov 26 kayla the white blonde girl, she gave the worst service ever, she didn't focus with me, she was just worrying about other customers coming in while im lying down...very bad service 140$ on the floor..not coming back here again."

"If I could give 10 stars I would ! I was having really bad hormonal acne and I went for a facial and it was awesome ! The techs really spend time with you and educate as well. It’s about 3 days later and my skin is SO clear now . Thank you so much !!!"

"The service was amazing. Receptionist was super helpful. The physiotherapist was a good listener. They were able to target and treat my painful areas. I experienced relief as soon as I left. I would highly recommend Nirvana."

"I always go there for laser hair removal, hair cut and hair color, got the best experience every single time. I highly recommend to give it a try…"

"Came for a massage appointment. After the appointment was over, I specified I was submitting it to insurance and they messed up payment. It’s been over a month and TO DATE I have not received an insurance invoice. NEVER GOING BACK. Ontop of that, they added a tip to the service which I never AUTHORIZED. Stay away"