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"I have been going to this spa for a while now and always pleased with their work. Quyen is very pleasant to deal with and i love her work. She and all the ladies at this spa are wonderful. I am very happy with their service and they always do a great job !"
"It was a 4/5 until an unfortunate experience in our last 10 minutes. We arrived a little anxious about our booking, as we were anxious about the space being body inclusive and in a more affluent side of the city. The training video only showed a fit couple enjoying the space, but we took note of the rules and did our best to follow - no phones, no talking, shower often. In the women’s change room, it was very busy on my arrival and hard to access a locker and change. My husband and I were relieved to see bodies of many shapes and sizes inside though, and had a relaxing 1:45 time. In our last 15 minutes, a very fit woman and a partner were sharing the sauna with us. They were doing yoga on the benches, which was distracting and uncomfortable to watch when we were trying to relax quietly, but each to their own we thought. Then the woman was upset that we turned the timer we didn’t know she’d set, and was wondering about our sandals being on our feet on a bench where people sit. Sure, shoes are dirty, but so are feet. My husband put my shoes on the ground after this as I was sitting cross legged, and asked if that was what she was getting at, or were hit sandals offensive too. She said we’d have to decide for ourselves if we were following the rules if the space. So we cut our session short and left feeling very insecure and disappointed after a mostly positive experience."
"We had the most incredible experience at the Nordic Spa today! The intentionality behind the design is truly impressive—every detail felt so well thought out and calming. We especially appreciated the alcohol-free environment and the intentional quietness of the space. It created such a peaceful atmosphere and really allowed us to fully disconnect and unwind. It honestly felt like we were transported to another world. For a little while, we forgot we were even in the city. We left feeling sooo zen, grounded, and genuinely rejuvenated. I’ve never experienced anything quite like it. Highly, highly recommend!"
"I liked this location, it doesn't feel pretentious. The clientele is more suburban middle ages people, so I felt more comfortable than at the downtown spas populated by young hot people. It's serene, and they have done a lot with the space they have. I love that the main room does not allow talking. It feels like an oasis. I just did hydrotherapy so I can't comment on the other services. The tea in the social lounge was really an acquired taste... Licorice is not ever going to be that popular I suspect. Maybe the flavour changes day to day? My only real complaint is that it's a bit pricey for two hours. The stunning Nordic spa in Kananaskis is $140 or so for the whole day in a much bigger fancier facility. The city pool is $8 for access to a steam room and hot tub and such. So, over $70 for two hours... Well, it's not a ripoff or anything, it's just that there is a lot of quiet time to sit and think about how long you have to work to pay for the experience. The price is comparable to other spas in the city. I'll probably still return because clearly I'm a person who needs to chill out."
"I booked a facial with Vivi, and the moment I stepped through the door, she was so welcoming and instantly made me feel comfortable. I was also greeted by her two dogs (which one is hypoallergenic) and her Sphynx cat. The facial itself was very relaxing, and I knew that I was in good hands based off of her extensive knowledge and care with my sensitive skin. I can truly tell that Vivi cares for each of her clients and customizes the service based off of their needs. I will certainly book again."
"One of the best massage experiences I've had ???? Booked a couples massage for my wife & I, and we felt welcomed and well taken care of by the front staff and the therapist. My therapist Seth (Sach Van Tran) was marvelous providing me ample comfort, warmth while he worked on me. They also provided aftercare instructions for the tight muscles and recommendations for future treatments. Highly recommend to anyone looking for a great experience!"
"Usually I head here for an evening appointment afterwork with Chantelle. Every time I leave feeling better; more energized, refreshed, and aware of what I need to be doing to achieve my wellness goals. As an athlete (runner) and as a professional (financial planner), I rely on Chantelle’s expertise to help me with my recovery, maintenance, and overall health. Thank you to the Eminence team for your continued excellent and support with my wellness journey."
"Shelbie, is an angel in disguise. My son and I have been going to her for as long as I can remember, she’s been our saviour with sore backs sore legs you name it all. My son loves going he always say after our massage “THAT FELT SO GOOD!” coming from a 15 year old. Thanks Shelbie. ????Love the new location by the way ❤️"