xiong7760

"This is an unprofessional and disgusting business. All the other reviews that speak poorly of them are 100% accurate. They are rude and have garbage Customer service. My foot masseuse walks in late for the appointment then continues to take calls during the appointment and assist other customers as they are coming in. So, there was no way that I got my one hours worth of massage which btw was mediocre at best. Then, at the end like the other customers have complained about, she had the audacity to ask for the tip. But I outright refused and explained why to her. She backed off because she knew I was right. Then, she demanded the taxes and stood in front of the door so I couldn’t leave. I said that was fine so she charges me $40 for taxes!!! It was a $45 service?!! Then, she claims she doesn’t know how to refund back the obvious overcharge. She calls some other lady on the phone to come and help her. Now, I’m being told to wait for this other lady to come and refund. I tell her that I am pressed for time as I have to go pick up my child and of course no one cares. In the meantime, while I’m waiting for this other lady to arrive, my masseuse goes to have her lunch with the other workers. They are loud and having fun and laughing while I am standing there waiting for my refund. It was a complete lack of respect or consideration for the customer. Finally, almost 20 mins later, the other lady comes and tells me also doesn’t know how to refund!! So, I said to her just give me the cash because I have to pick up my child. I was getting very frustrated by this point. So, she gives me back $36 to cover her taxes still!! You would think that after all that humiliating show from their staff, she could’ve let the $4 go! But no- no empathy, no compensation, not even an offer of the water or tea that was sitting there. It’s a cheap and an embarrassment of a business. The manager should be ashamed of themselves."

"I'm just reviewing the gym part of the spa. The staff are great, accommodating and friendly. The facilities are kept very clean, and there is someone constantly keeping the locker room and shower area neat and clean. The reason I don't rate this a five is because of the treadmills and elliptical machines. There have only been about 50% of these machines actually working over the past few months. There are about as many out of order placards on the machines as there are actual working machines. I understand that it's a challenge to keep those units working as they must be about 20 years old, but one should expect better. The staff, free weights, and weight machines are great, but the treadmill and elliptical equipment could use better maintenance or, better still, an upgrade to new (or newer) equipment."

"First visit with Trina today! Great RMT session overall. Trina’s wealth of experience as an RMT is noticeable. Trina was very attentive, engaged and communicated regularly with me during the session regarding the treatment. I felt at ease the entire time. Thanks so much. Matt"

"Une expérience incroyable chez Clinique SkinIn! Je ne peux que recommander cette clinique. L'équipe est ultra professionnelle et incroyablement gentille. Ils ont su comprendre mes besoins et m'accompagner tout au long du processus. Les soins sont de très haute gamme et à un prix vraiment compétitif. Je suis ressorti avec une peau éclatante. Merci à toute l'équipe de SkinIn!"

"Lin is amazing! I have gone 10 years without having my lower back massaged due to back problems. Lin was not only able to massage my back without causing me discomfort but she also helped with the back pain for the next few days. I have gone to her for massage, reflexology and lymph drainage massage and always walk out feeling better!! She is amazing!!!"

"I don't get my nails done but I know a couple people who do and they say they do a wonderful job there for a very reasonable price"

"The life before going to this place it’s totally different from going out off. How did the pleasure dealing with this team from the great welcoming to the flexible adjustment to suit my schedule in addition to the great therapist they have, she took all the pain away and made me feel like born again Not forgetting to mention the amazing smell they had This place is like fine piece of art more like a museum every single corner have a touch of Elegance and luxury in it Very happy with the package I get Definitely will come back again and again and again"