xixi0833

"The place is very clean and neat. The atmosphere is great, you feel relax. The masseuse are very professional. Highly recommended."

"Natalia is a gem, the kind of rare professional with deep knowledge and skill to assess and care for your skin according to its unique needs. I'm always cautious with getting any treatment as I have very sensitive skin (rosacea) and have had a few bad experiences with less knowledgeable aestheticians. My skin always looks glowing after a session with Natalia, I trust her totally. She always takes the conservative approach my skin demands while also delivering real results in a calm and beautiful setting. Natalia delivers her excellent treatments with such professional care and compassion, she's just a wonderful human. Spending time with her will leave you glowing, inside and out!"

"Definitely the best massage I ever had!!! Maria is THE BEST!!! She worked on my areas of concern and went above and beyond to make me feel comfortable. As a new mom I really needed a good massage and Maria made my experience so worth it. I will be regular one for sure ????"

"I had an assessment with Dr. Alexa Birdgeneau last week and was very happy with my experience! She is very easy to talk to, helps you get to the root cause of the problem, and comes up a solid plan. Highly recommend!"

"Therapist was late I got there just a couple min early. I was not on the table until 2:15 for a 2pm appointment. The massage was good but then when therapist left I looked at the clock and it was 2:55. That is a 40 min massage not 60! I was billed for 60 minutes of work when only 40 was done. Sounds like this is not the first time according to other reviews."

"I wanted to try a Japanese Head Spa and found this spa on Instagram. I booked the Premium Japanese Head Spa with a professional blow out. It was amazing. My hair and scalp felt to clean and fresh after the treatment. I also enjoyed a honey facial massage. It was very relaxing and my skin felt so soft after."

"I absolutely LOVE Pure Spa! From the moment you walk in until you leave, your experience is always a positive one! The staff are all so friendly and welcoming. You can tell everyone is happy to work/be there. The music and vibe in there is so calming and relaxing. Whether you're getting a massage, facial or a pedicure you will have a true spa experience!"

"Ryan is truly amazing! He consistently gives great massages and goes above and beyond to ensure you're comfortable and feeling okay. He even stretches you out and works on releasing tension from your muscles. He takes such good care of me, my husband, and our son, and we all agree he’s the best in town! Thanks Ryan!"

"Ava is an awesome RMT. She is attentive and listened carefully to concerns about my bad knee and helped increase range of motion on my first visit alone. Her place is clean, warm and professional. She’s a welcomed addition to the downtown core."

"The girls and services are great! The 1 star is because they don't return phone calls from clients even when messages are left. Another big part of customer service is to return clients phone calls. I have called multiple times this week, and nobody will return my calls. It's extremely frustrating as a customer to not be able to get clarification on an appointment made. Also, I was over charged by them when I switched services done. Technically I should have paid $93, but instead they charged me $125 to change my service to microneedling, the online booking site charges GST, so...why are you overcharging customers? I realize times are tough, but that's a bit ridiculous don't you think?"