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"Firstly, the spa itself is lovely. Plenty of little touches that make you relax as soon as you walk in the door. But if only the RMT massage continued the charming experience. The best way I can put it is it felt like being slathered with cream - to music. The RMT barely asked me what I wanted/needed and set to work on me with a very low effort approach that felt more like a trainee massage than any other I have ever experienced. It was neither therapeutic or even relaxing. I just kept thinking "Is that it?" as she worked her way around my body. Check out was rushed and they didn't ask me how my treatment was or I'd have told them my honest opinion. I ended up emailing them for a receipt and mentioned my poor experience. I received one of those mildly patronizing responses essentially thanking me for my great feedback that they would then use to improve their service and they hoped to see me again. I would not have written a Google review if I'd received a more sincere proactive reply. As it is, I won't be going back. They did nothing to win back my repeat business."
"Pow Pow Massage is a magical place of healing. Thank you Coco, Lee, Malia and Anna for your services thus far. It's definitely my go to place and it's affordable. My healing journey is doing an amazing job thanks to all these professional women. I have had cupping done, foot reflexology, hot stone massage and chest massage... All well done. Keep up the good work Pow Pow Massage xoxo"