came here twice, once for a facial and once for a massage. I told them both times I just wanted to relax and I'm here to treat myself. both ladies kept talking to me the whole time and I felt bad so I did not say anything but I tried to just close my eyes. the lady who did my massage talked for literally the whole time and also she was late by 25 mins..... its not that big of a deal but then I just wanted to relax and she told me her whole life story and I kept saying "mhm" "ok" but she kept going. the lady who was doing my facial kept telling me about every product and what I would do to keep my skin good, which is nice of her.. but again I am here to relax and I even said that. if u want a place to relax this is not it.
DISHONEST MANAGEMENT.!!!! I hate giving negative reviews about services but I just have to do this one. !! I had two gifts cards which I wanted to use in two different sessions. So I booked for Facials but the manager mistakenly booked me for a Massage, due to that they pleaded with me to rescheduled and they promised to offer me a free Facials as recomposition for not respecting what I booked for. I calmly accepted. But they denied to offer me the free facial session they'd promised me when I got there.!! I went there to relief myself from stress but rather leaving there feeling pissed off and stressed up after everything.!!
Tiffany was simply amazing. The care and attention and her techniques were outstanding. The best massage I've ever had. I'm so very thankful to have met her and had a treatment with her!
Some people just got the gift, something you can't teach that makes them exceptional at what they do. Like when you talk to a friend who's had a similar experience and they know just what to say or do to make you feel better. Whether that'll be everyone's experience I can't say for sure, but I think deserves recognition nonetheless. Tiffany is one of those people. She's a healer by nature. I've walked in limping, barely able to stand straight, hips misaligned and one leg longer than the other. I've been seized up and stiff after yet another gym misfire, and with gentle pressure and movements I've walked out right as rain. Amazing talent. I can't thank her enough.
Fran is the best aesthetician. She is great at at understanding what you r skin needs. I got teen facial for my son and she’s my permanent aesthetician . She has magic in her hands . Her knowledge and experience made our experience was amazing !! I would recommend her to anybody without any thought . Love you Fran !!
I've been getting massages at Hand & Stone Brampton for a while now, and I have to say, their service has been consistently excellent—especially lately! I always book with Daniel Galicia because he's professional, attentive, and highly effective. If you're visiting this location for the first time, I highly recommend requesting Daniel!
Really like this location! It’s clean, and the entire staff is wonderful, never had a bad experience. Love Fran for facials and Mei for massages!
Very calming experience. Direct billing they offer with insurance is very helpful.
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