LoryQAQ (5 / 5 Point)

Today I did a escape treatment!! I had a wonderful esthetican. She was very professional! This spa is very relaxing, if I had to say one thing to improve...it would be to review spa etiquette with one staff who does not seem to respect noise boundaries!! Even when she is reminded...she does not seem to get it!! The spa staff certainly compensated for short coming!! Thank you!! Enjoyed my pampering!!

love_sick_219_ (5 / 5 Point)

Charlee is absolutely amazing! She is always friendly, funny, and incredibly professional. Her positive energy makes every interaction enjoyable, and her expertise truly sets her apart. She is not only great at what she does but also goes above and beyond to ensure the best experience. If you’re looking for someone who is both skilled and a pleasure to work with, Charlee is the one. Highly recommend!

Chawuciren22 (5 / 5 Point)

My elderly mom and I went for facials at the same time and were blown away by the excellent service. All levels - from booking, to being greeted upon arrival, to service and paying - were exceptional. I can’t wait to return!

Beifengxiong (1 / 5 Point)

⚠️⚠️⚠️The lady on the phone was trying to tell me with a condescending 'Valley Girl' voice... That a RMT and a esthetician are and I quote... "Um? Basically the same thing. They went to school for it. They're basically the same thing. They just don't do pressure points and stuff" ????... How absolutely unprofessional is that! When I told her that, that was horrible that they were doing that. That it should be illegal. She hung up on me. Lol..... Truth hurts sweetheart? I had a massage there in April by an RMT. Guess they have problems retaining professional, REGISTERED MASSEUSES... RMTS!! A massage parlour with no RMTS is not a massage parlour. WHAT A JOKE!! ⚠️⚠️Be careful all you injured people out there! Those who are not registered RMT'S... can do alot of damage to your body should they massage you all willy nilly. Allowing unregistered RMT'S on people in a professional setting is absolutely absurd! Not knowing the anatomy correctly can look like an extra kink or pull in your muscle structure. They ALLOW estheticians to give massages!? What the hell? She told me that . "We just can't bill to insurance." Good GAWD!? ????????Know why? BECAUSE THEY'RE NOT REGISTERED MASSAGE THERAPISTS! Unbelievable! What a bloody farce. This has to be borderline illegal? What a dangerous situation I just dodged. I know what damage can be done when you allow people to massage you that are not trained. Why I do not allow just anyone to massage me. I'll never go here AGAIN for as LONG as I draw breath. This is a beauty den at best. Shame on LA Renaissance for providing services that could potentially make my therapy program go horriblly wrong.

miaomiao228_ (5 / 5 Point)

The estheticians are extremely pleasant, professional and compassionate. The studio was clean and welcoming. Beautifully decorated. I loved all the little extra gift ideas displayed. I definitely recommend this place.

x1x1zi (5 / 5 Point)

Wonderful place! Very clean and the message was amazing and relaxing. My boyfriend and I really enjoyed our 30 minutes message! Definitely going again for longer next time! Pricing is great!

CherryBill17 (5 / 5 Point)

I don't know where to start. The moment I told the receptionist that it was my first time there, she gave me the FULL tour of their 3 storey spa. I was absolutely blown away by the cleanliness and the services they offer. I enjoyed a facial (my first) and the experience from start to finish was perfection. The lights were off, and the room had music quietly playing in the background. By the time it was finished my skin was glowing and I felt relaxed and refreshed. My skin is STILL glowing. I will absolutely return. I've been to a few spas, but this was by far my favorite experience.

CCar1680 (5 / 5 Point)

I had a wonderful deep tissue massage and aromatherapy facial. It was super relaxing. It is a beautiful place. Staff are amazing. Would highly recommend.