Yiteng_Sang (5 / 5 Point)

I first went when they had just moved to their new location on outer Princess Street. At that time I found the location was less than relaxing only because the treatment room walls did not go all the way to the ceiling. Anything that was happening elsewhere in the spa was easily heard. I was there to have a facial massage and throughout I ended up listen to the conversations of some lovely ladies who were having pedicures, so I felt it wasn’t all that it could be in spite of the service being great. Last week I went back for a lymphatic facial massage and head massage, and found to my delight that they have now extended the walls to the ceiling. Shaylyn gave a great service and I left feeling refreshed and relaxed. I recommend this spa!

marywanna22 (3 / 5 Point)

The location was warm and welcoming. The staff member, Shaylyn was lovely. But unfortunately what was supposed to be a pedicure to fix my dry feet/exfoliate, and calluses etc that I needed so desperately ... didn't go to plan. The skin on my heels were half done, dry skin sticking out and not smooth at all. Calluses were discussed but never dealt with. Unfortunately I was on a tight budget, and am unable to pay for another pedicure to try and fix this one now. I am not bad mouthing the staff member herself, but the pedicure was definitely not up to par for my expectations and price (compared to other spas/nail salons) when I was trying to help a local service vs. a chain, or fast paced environment.

myeo0 (5 / 5 Point)

I have had services done with Shasta and I followed her to Lotus and Lavender and the place is just amazing!!! I felt so relaxed and Andrea was very friendly. I felt very welcomed and Shasta is great at what she does. Looking forward to my next visit

JIUQUCKA (5 / 5 Point)

Had a great experience getting my eyelashes done by Shasta, it was really relaxing and over all a great experience everyone was super nice and welcoming.

kongjie620 (5 / 5 Point)

Got a lash lift and tint with Shay and it was amazing. Super calm atmosphere and great conversation with a great person. Thanks again, Shay!!

huaixuspanking (5 / 5 Point)

I had a wonderful experience at this spa! The ambience was soothing and peaceful - perfect for a spa day experience. Shaylyn did an awesome job on my nails and Indie head massage. I will certainly be returning!

Monika_YQ (5 / 5 Point)

I am so glad that I found Andrea @ Lotus & Lavender Spa! I've been seeing Andrea since March 2023 for regular facials, an Indian head massage (glorious!) and a pedicure and I so highly recommend her. She has created a very warm, relaxing and calm environment at her spa, and you can feel the care and warmth she has for her clients. She's like talking to a friend. I have very tricky, sensitive skin and she is always researching for me the best products to use on my face that are priced well, organic and Canadian-made and uses these in my regular facials. Her magic hands and facial massages are the BEST! Thank you so much, Andrea. I will see you again soon!

JIUQUCKA (5 / 5 Point)

Andrea was wonderful at fitting my sister and I in for treatments last minute. Her head massage, foot massage, lymphatic drainage facial was excellent. She is very skilled at massage that makes you feel rejuvenated. She did a fantastic job on my eyebrows too. Very relaxing quiet environment. Thank you Andrea, will definitely be back.