rainrainab (5 / 5 Point)

Shout out to Sundance Spa in Hamilton. Awesome job this morning by Robert and Mark. Went in for a replacement part and both gentlemen went above and beyond to help me out and get the part(s) I needed. Highly recommend using them for all your hot tub and spa needs

kexi6910 (5 / 5 Point)

I bought a 880 Optima from Rob. Great experience. Rob’s a great guy and big help. Gave me his cell number and answers all my questions until I was fully satisfied that I was making the right decision. Also Sundance has been in business for years and are well made. Some of my coworkers have had them for years without any issues.

zhangdahui5 (5 / 5 Point)

We purchased a hot tub and it was installed in December. My other half had hot tubs in the past but they have changed through the years, so Steve was able to help direct us to the right spa for our needs and wants. It came in pretty close to the timeframe estimated, which is amazing these days with all of the delays in products, and was installed within a week. The installers were very helpful and answered questions as well as offering suggestions while installing it. It came in a package that included stairs and a top bar, but we did not need the stairs or the bar as we choose to have another type of bar that we had to purchase online. There was no issue with his, they took them back and gave us a credit that we were able to use to purchase all of the chemicals and scents. We had one issue and after going in and figuring it out, they still insisted on sending someone out to take a peak. What great service!!! We love our spa and use it every night (even our elf on the shelf had to try it out). We would not hesitate to recommend Sundance Spas. Thank you for a great experience!

kissloli99 (5 / 5 Point)

From the moment we walked in, we were greeted with a friendly smile. The team at Sundace was excellent, patient and very knowledgeable. They were able to help us find a hot tub that fit our lifestyle and needs. We had been to various hot tub places around St. Catharines, but none compared to the amazing customer service, team knowledge and overall experience we received. Prices are competitive, but the great service and quality of the product was definitely a selling point. When it was delivered and installed, they made sure to go over the products for the hot tub and addressed any questions we had. Thank you Sundance Spa for our amazing hot tub! We love it!!!!

njhs446673 (5 / 5 Point)

At the end of October 2022 we purchased a hot tub on Bunting rd from Rob. We have never had one and therefore zero knowledge. We had many questions and received overflowing information both in written form and verbal suggestions. We got the Chelsea hot tub and what a fantastic choice it was. I have waited a few months to write this review to ensure everything was satisfactory There was one issue with the tub when it was brought in. The knob controlling the waterfall was stuck and wouldn’t move. On contacting the maintenance number provided prompt attention was given and issue resolved. If you are looking for a hot tub Sundance was a perfect local choice for us. And we would highly recommend it to anybody else as well. Enjoy your bubbly!

iurbst (5 / 5 Point)

We purchased our hot tub from Sundance and could not be happier with our decision to do so. The team at Sundance are extremely knowledgeable and always a pleasure to deal with. We did a ton of homework and after shopping around we found that Sundance exceeded all our expectations. We are incredibly pleased with our hot tub and this company's products. Highly recommend you purchase your hot tub from Sundance. You will not be disappointed.

AGP88886 (5 / 5 Point)

Thank you Jason for all of your help and being so knowledgeable and prompt with getting back to me via email :) I appreciate It so much. Btw I am loving my new hot tub and relaxing in it while I write this review lol ????

mzsy901 (5 / 5 Point)

Bought my Edison hot tub just over a year ago very happy with the tub. I've been in the store several times find Rob extremely personable and helpful with any questions I have.