Showing 8 reviews
"I had the most incredible experience at Haven Spa! I booked their anti-stress massage with seaweed, and it was pure bliss from start to finish. The ambiance was peaceful, the staff was welcoming, and the treatment itself was beyond relaxing. The therapist used gentle yet effective techniques that instantly melted away my tension. The seaweed-infused oils left my skin feeling nourished and refreshed, while the calming scent added to the overall soothing experience. I could feel the stress leaving my body with every movement. By the end of the session, I felt completely renewed—both physically and mentally. If you’re looking for a treatment that deeply relaxes while also revitalizing your skin, I highly recommend this massage. I will definitely be coming back for more!"
"The staff was professional, friendly, and attentive. They offered me a cup of herbal tea while I waited, which was a nice touch. I also appreciated that they didn't rush me after the treatment, giving me a few moment to relax and enjoy the calm environment. If you're looking for a place where you can truly unwind and leave feeling refreshed, I highly recommend Haven Spa. I will definitely be returning soon!"
"Tracy and Ellie are very nice. I have been going there for relaxing massage for almost 5 years now. Would recommend to my friends and family for relaxing massage with both of them. Thank you Ellie for always make me feel so relax! You are so amazing! ????"
"I came to this day spa for a body treatment on a giftcard from my in-laws. I do not typically post negative reviews but felt compelled after my service to send out a word of warning. I had the Anti-Stress Body Treatment and honestly felt more stressed after I left. The appointment started late and ended 5 minutes early and the facility was unkempt and unprofessional - there were open boxes of materials and loose signage throughout. The service itself was terrible. I do not expect an RMT-level massage when it's not done by an RMT, but honestly I left wondering if the woman doing my treatment had ever had a massage herself. The movements were frenetic and hurried and no part of the massage was organized or balanced: she did my left arm 3 times and my right arm not at all. The head massage was aggressive and left me with a headache and the hand massage was awkward. She was clearly unprepared or had no training to deliver this kind of service. I was sopping with oil at the end and asked for a towel to wipe myself off, and she said they didn't have any. When I left I paid the remaining balance in cash and realized when I got home I had been shortchanged. I asked for a receipt and they were unable to provide me with a formal printout, it was just a handwritten note. I had high hopes given the reviews I had read but they are all outdated and I wonder if this spa should focus more on the services it is good at - perhaps manis and pedis - and stay away from treatments that have high promise but they can't deliver on."
"Had an amazing experience at Haven! I went in for a facial and a massage, and both were fantastic. The staff was super friendly and made me feel comfortable from the start. The facial left my skin feeling so refreshed and glowing, and the massage was just what I needed to unwind and relax."
"I had such a great massage at Haven Spa. The esthetician really listened to what I needed and focused on all the right spots, especially my super tense shoulders. The pressure was just right, and the whole vibe was so calming- the warm table and soothing music made it even better. Absolutely planning to go back!"
"I had an absolutely wonderful experience at Haven Spa. From the moment I walked in, I was impressed by how calming the environment was. The facial massage was so relaxing, and the extras like the warm towel wraps and scalp massage made the experience even better. I will definitely be coming back for another facial soon!"
"Best day spa in Guelph! Today was my 2nd visit. My 3 services were provided by Tracy who pampered me from start to finish. Offering of many types of services.Highly recommended."