Wisco_Darling

"Lots to do list great tourist attractions cool entertainment areas, magical shows for all ages. Nice get away and relaxed with loves one. Bottome line is have fun."

"Old hotel, showing a lot of its wear and tear. Also not clean to my standards, happily I always travel with Desinfektion cleaner that helped a lot to raise the comfort level. The flush wasnt working which really sucks for a family of five. Same issue for the people next door. Our friends had a room where they couldn't get the door open because it was just stuck. Not much seating for the kids movie night available. No public bathroom for hotel guests, had to use the one in the restaurant next door... Oh and on our departure day we got the kind email that we are able to check out at 12.03 am - makes you feel very welcome. Also the cleaning stuff gets very annoying to get into your room a way before check out time. They started cleaning our room as we went to the pool - not checked out at that time. Or friends followed later for the waterpark but had to send the cleaners a few times away that morning. And the coffee maker in our room wasn't working either. Good thing everyone was exhausted after a long day at the pool that we slept well. Sarah from the front desk was amazing putting up a happy birthday sign at our door immediately after mentioning it to her. Thank you!"

"Loud kids at night time trying to sleep...nobody did anything about it"

"We received a $250 gift card through this company, and when we got there all the venues listed on there website as valid venues refused our gift card, and claimed they never heard of any gift cards before. terrible service our night was completely ruined. Just a heads up for the people planning on going to Hershey world or Niagara distillery."

"On Thursday, July 25th, me, my wife, and 5 of my kids were trapped in the elevator at the back of the Crown Plaza that leads to the water park and parking garage for 50 minutes. The doors would not close all the way on their own, and could not be opened from the inside. My eldest daughter (12) is claustrophobic, and did her best to not have a full melt down, but she now refuses to go on any elevator. My next eldest daughter (10) got sick due to the heat inside the elevator, which got rather hot. This experience ruined our vacation. We will not be coming back for a long time. I would like to thank the staff that were on hand that gave us what help they could, the cold bottles of water were appreciated, and the fact that you stayed on hand while we were stuck meant a lot, thank you!"

"This is another one of those casinos that don't do anything extra for you. They will kick you out easy if you don't spend enough . Their food is basic and you pay for basic food. I would have a picture but we forgot to take it because it was laughable. Unless you want to drop bills you're nothing. Society at it's best. P.S. I make more than your security guards."

"The room was ok, but the Fall Restaurant I did not like ate resection."

"My biggest complaint here is that it is not stroller/wheelchair friendly. Yes, there are elevators, but there are certain portions that can only be accessed by stairs, unless you go up and down the elevator multiple times. It is also a little confusing and can be stressful if you've got a cranky kid in a stroller and can't get to where you're going. it's 2018; it shouldn't be that complicated to add a ramp."