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"I had a wonderful experience at Athena Beauty Spa! Despite booking a last-minute appointment, the staff were all incredibly friendly and accommodating. Micaela was my facial therapist, and she was absolutely fantastic—skilled, attentive, and made the session very relaxing. I only booked a shorter session this time, but I’ll definitely plan for a full sixty minutes with her next time. One area for improvement would be better bathroom access and cleanliness, which would enhance the overall spa experience. Other than that, highly recommend this spa for their excellent service and warm atmosphere!"

"Stephania has magic hands! She made my back ache reduce to like 95% in a single session. Everyone here is so friendly and make you feel comfortable and relaxed as soon as you step in. I would definitely be going back and recommending others too."

"My daughter and I went to go get her hair done here. They had info pictures of what we both wanted. My hair turned out nothing like I wanted it wasn’t blonde and nothing like the pictures. We paid and we left and when I got home, I really noticed the difference and my daughter’s hair. They reached out to me and the owner Was very, not accepting of the fact that this happened. There was a few emails that went back-and-forth. But nothing came out of it. Very disappointed in the service and the treatment. Pic are of what I got versus what I asked for Since I can’t reply to the response. Nothing was said about a 2 step process or anything about my hair. The discount was given to my daughter because I said something before we left about it not being what she wanted. I have all the emails. The last ones were you saying I was wrong and to provide pics again which I did and heard nothing back"

"Phenomenal massage every time! Scott is extremely knowledgeable and has a fantastic team. Highly recommended Athena Spa for any of their services, will not disappoint!"

"I want to first say that my review is not against the 2 stylists that assisted me— the one star represents my gratitude for both of the stylists who were very hard working & kind young ladies who did their best with the knowledges they had. I went to Athena to get a partial sew in (weft extensions) and trial of bridal hair. During the appointment all went pretty well, but I did notice 2 things that struck me as odd. 1. The sew in was done using beads instead of braiding my hair down & 2. There seemed to be some sort of catty/gossipy type of behaviour going on in the background. However I left the salon feeling satisfied— despite being rushed to get to my bridal shower that afternoon. I paid approximately ~$500 after tax and tip. Upon taking down my styling that evening however I noticed there were a few weft ends sticking out that had not been sewed down & upon further investigation using a mirror I discovered an entire loop of weft just hanging off the back of my head. At first I decided to let it go, because the girls were so kind to me. However 2 weeks later many of the wefts seem to be coming undone and falling out of the beads that were placed, and after closer looks it just appears like the stylist didn’t know how to install a sew in properly. One of the wefts was also placed very close to the front of my face, making it almost impossible to hide under my leave out unless I wear my hair fully down or hairspray it over top of the weft. I also want to state that I’ve had extensions before — I know proper care, how to brush them and how to wash/care for them. To sum up the statements above, this issue is NOT the fault of the stylists or myself. I believe this is the result of BUSINESS OWNERS cheaping out on properly training their staff, while offering services they don’t have the capacity to offer— in an effort to save money while charging customers top dollar to make more money. To the business owner(s) — INVEST IN YOUR STAFF. They are passionate and willing to learn. Pay for their training & then pay them better if they provide services outside of the regular scope of practise. That is how you provide quality service long term."

"One of the best deep tissue massages I’ve ever had! So good that I got 2 in 2 weeks ! Scott can get out any knots and relieved so much stress I had built up in my shoulders and back! Highly recommend :)"

"My boyfriend and I came for their February promo-couples massage. It was amazing! Scott & Gia made us feel absolutely amazing. We feel like a million bucks! Will definitely be back."

"Athena Beauty Spa is one of the best kept secrets in Niagara Falls. I am always impressed with their professionalism and customer service (front of the house included). The staff are pleasant and kind and have always made me feel comfortable. I am a regular client for their RMT program and I can honestly say it doesn’t matter what practitioner I have they have all been amazing and extremely knowledgeable. They each take the time to listen to my concerns and have helped make each experience a great one. Every time I leaveI can’t wait to go back! I highly recommend Scott and his team!"