shields_cayden (5 / 5 Point)

I almost didn’t want to write this review because Katerina Moldowan feels like my best-kept secret — but she truly deserves all the praise! I’ve been to her over 22 times now, and every single session is pure bliss. Her touch is gentle, intuitive, and absolutely magical. She knows exactly how to make you feel completely relaxed and at ease. What I love most is how in-tune she is — always adjusting the pressure just right and creating a calm, welcoming space that melts away stress the moment you walk in. It’s honestly the highlight of my week every time I see her. Katerina is simply the best massage therapist I’ve ever had. I can’t recommend her enough!

linxiao91924959 (5 / 5 Point)

I've been seeing Kaitlin for over a year and always have a great experience with her. She's very professional, knowledgeable, and skilled. She knows exactly what she's doing and can easily identify and address injuries. I highly recommend her to anyone looking for an excellent massage therapist.

7769yuyu (5 / 5 Point)

Our whole family loves coming here for massages and acupuncture! The front desk staff is always helpful and accommodating, making scheduling a breeze. My husband sees Samantha, and I’ve had wonderful treatments with Samantha, Wilson, and Marienna. I also love taking my two boys (8 and 12) for kid's massages and acupuncture with Dr. Kathryn—it’s so important to teach them about self-care from a young age. The therapists here provide amazing insights, and I always leave having learned something new about my body. As someone focused on staying injury-free, their expertise has been incredibly beneficial. The flexibility in scheduling and the variety of treatment options make every visit a great experience. Highly recommend!

Stj2R (5 / 5 Point)

I want to send a big shout out and thank you to Aya! She is the best massage therapist I have ever been to. Her attention to detail, kindness, listening skills and professionalism are unmatched. Aya - thank you for everything that you do! I can't wait for my next massage!

leonardolchI (5 / 5 Point)

I came in for a deep tissue massage due to a sore back, shoulders, neck and right arm. Katerina was professional, asked further questions regarding where to focus and if I had any past injuries and provided the right amount of pressure to alleviate a majority of the soreness and pain I had. It was tough to move my arm when I went in and I came out feeling almost like new. I still have soreness/pain and will definitely be going back for a few follow up appointments. Overall a nice facility as well, nice waiting room and they provide a childcare service. Definitely recommended!

ziyouai777 (5 / 5 Point)

Marie was great! She really took the time to listen to my problem areas and used the right amount of pressure. I’ll definitely be back!

Jasper_youngboy (5 / 5 Point)

Update: I wrote a detailed review about my initial poor experience at Arcadian (see below) to which Stephanie the manager promptly responded to rectify the issue and address my concerns. She was very responsive and helpful. I appreciated her reaching out and offering to have me back with a complimentary service for hopefully a much better experience. I decided to give it a shot and I’m glad I did. I was booked in with Kaitlin this time and she was amazing! Absolutely fantastic. Listened to all of my concerns, actually read my intake form so knew everything about me before our visit together, and gave me one of the best massages I’ve had! Would definitely recommend seeing her. I also used the facilities childcare service for my son and he had a blast the lady working there seemed to have good experience working with toddlers. I was impressed overall with the experience and look forward to coming here again to see Kaitlin in the near future. This is a great example of a business that cares about their clients/customers. I was deeply disappointed in my experience here. My husband and I booked a couples massage and I had filled out the intake form well before the appointment time roughly 1hour before our appointment to ensure the staff and massage therapists had our information. On the intake I specified my condition along with what areas to focus on. We came in about 5 minutes early for the appointment we’re waiting an additional 10 minutes (totally fine) and then went into the room with our respective massage therapists. Once entering we discussed areas to focus on and I mentioned my condition again to which my therapists reaction was shock..she had no idea and then scrambled to the front desk to “sort things out”. All of this information was available well before our appointment and it’s appalling to me that neither the staff nor the massage therapist looked through the form. Which leads me to believe if I had no disclosed any information in the room the therapist would have never actually known about my condition because they failed to review my intake form. Then I needed to fill out additional paperwork which cut into our appointment time, 15 minutes into our 60 minute appointment. When I asked if this would cut into our time the staff let me know it would which really upset me further as this was an error entirely on their end. To make matters worse the massages for both my husband and myself were subpar. I had to continue to ask my therapist to focus on my areas of concern and it was very rushed considering the time lost at the beginning. My husband also specifically put in his intake form to avoid massage in certain areas like face and head which the therapist massaged anyway while neglecting other areas he had wanted focus on. Overall terrible experience would not recommend coming here.

FakeDir324 (5 / 5 Point)

I visited a wonderful place today Arcadian Massage. Thank you very much to therapist Kaitlin for her professionalism, she deeply worked on my problem areas: the collar area and neck, and I felt lightness in my body. It was an amazing massage experience It should make it a tradition to go for a massage