sinibabyTs (5 / 5 Point)

I had an amazing experience with Ramnik. Her technique was both relaxing and effective, helping to relieve my tension and stress. She is professional, attentive, and really took the time to understand my needs. I left feeling refreshed and pain-free. The facility is quite nice and they practice good hygiene. Highly recommended !!

OK_beng_ (1 / 5 Point)

Massage was alright I guess minus the heals of my feet and back of the head slapping. I was charged full price $130 while they had a promotion for $99 the sandals didn’t fit me and the front desk staff insisted I wear them. They refused to refund and said they’ll take it off next massage. Like that’ll happen. Said I could customize my massage and none of the buttons on the iPad worked. Many better places than here especially for the outrageous price. No therapist worth their salt stays at this company.

xiaobudian8474 (5 / 5 Point)

Melanie is phenomenal, would highly recommend her. My wife and I came for couples massages, and we both thoroughly enjoyed the experience, left feeling very relaxed, respected, and rejuvenated. Both of our masseuses were excellent, but as Melanie massaged me, I can speak more on her. Melanie consistently checked in with me throughout the massage, asked me about pressure levels, offered up warm towels throughout, and just generally provided me with such excellent care. I get somewhat nervous about being touched at times, but Melanie had such a calming mom energy, she really made me feel comfortable and like I had complete agency. She did all this to a perfect degree, while comandeering the massage and making me feel like I was in good hands no matter what. Both my wife and I had such good experiences, we would definitely go back, but when we were leaving the receptionist was so kind too, and had great deals to offer us making us want to come back even more.

prommantha (1 / 5 Point)

These are scammers. When I first call in to book appointment they told me around $90 for massage for 50 minutes but they never mentioned me this was introductory price. When I went there for third time then I came to know they are charging $125 for 50 minutes. The lady over started to get rude with me when I mentioned that they never told me correct prices. Then she said that now your insurance is not paying you want to take free massage by creating an issue. I also talked to their manager and I explained my concern to him then he said we charge $125 for 60 minutes which includes 10 minutes for filling the form at front counter. I don’t understand why every single staff there tells the different prices to customers. Also when I asked about the customer service contact, the lady said I just work here I don’t know anytime about the it just google it. After that she started to talk to other employee and telling her that she want free massage therapy because her insurance is not covering. Then she said we always Email and Text the invoices for the services and bookings with detail pricing. But when I said never got any text messages nor Emails. Then she changed the topic that we can give you introductory prices only for this time because your insurance is not covering. This is so ridiculous. I am paying for my insurance why on earth she is saying that you are making issue for free massage. I would suggest don’t go there because they are scamming by telling wrong prices on every single visit. As you said in the reply to call at the number. I did call on that number. The guy answered the call and without hearing anything there is nothing they can do. I said okay and when I asked why you suggested to call he says you are out of your mind why are you calling again. This is so bad please don’t ask anyone to call or email if you cannot help the customer.

sweker89 (1 / 5 Point)

I received a gift card for Xmas so it also included a free facial as well. The first thing that kinda threw me off is on the wall it says $89.99 for massage and facial … at the end of it I’m told it’s $125.00 for just a massage? Ok I let it go because I was using a gift card anyways. But I had to switch rooms for after my massage for my facial and when I was all finished I realized my socks were not my basket … I let them know i think they dropped out in the other room can someone grab them for me? I sat and waited and was told a treatment had started in the room so they are unable to get them and I should just come back next time … I’m sorry what? It’s literally snowing out and this is my item please grab it? I waited around for about half an hour for them to finally get them out of the room as they said they did not want to interrupt the treatment I can appreciate that but I am not going to sit around for an hour for MY item or even leave without it. Plus shouldn’t the rooms be cleaned in between clients why wasn’t this noticed ? And the amount of upselling that happens with their products/membership is outrageous.

chiputao111 (5 / 5 Point)

What a neat/ peaceful and positive environment. I had an appointment with Jonas RMT. he was absolutely professional, knowledgeable and He provided best comfort throughout the session. Not only that but guided before after care to feel actual relaxation and differences. Today was my 2nd session with him and he did remember and shown care asking if I had an opportunity to Do stretches he guided etc… must must must try this location. owner himself is very helpful and professional. I have eyewitnesses his support to clients, understanding their needs, valuing time and guidance.

EnochEveline2 (5 / 5 Point)

Wonderful services and staff ???? i really suggest to all to go to this place for massage and facial as once you will go you will be the permanent customer of this hand and stone spa ???? so visit once to this place. Good staff and genuis RMT are there.

sinibabyTs (5 / 5 Point)

Amaizing experience I had. Ramneek did Amaizing job for facial and I had very relaxing experience over all. I will come back for sure.