sanyue520 (5 / 5 Point)

A Slice of Heaven at Joy Spa From the moment I stepped into Joy Spa, the ambiance whisked me away into a realm of tranquility. Although I didn’t indulge in a massage myself, the glowing reviews from my brother and his wife spoke volumes. They described their massages as ‘heavenly,’ a testament to the spa’s ability to provide a sublime escape from the hustle and bustle of daily life. The environment at Joy Spa is nothing short of enchanting. It’s a place where the decor and atmosphere converge to create a serene oasis. The hospitality is unparalleled; the staff’s attention to detail and warm, welcoming demeanor are simply the cherries on top of an already delightful experience. Witnessing the sheer joy and satisfaction on my family’s faces post-massage has convinced me that Joy Spa is a gem worth experiencing firsthand. I’m eagerly looking forward to my next visit, where I’ll definitely be treating myself to what I anticipate will be an exquisite massage. If you’re seeking a touch of bliss and an exceptional massage experience, Joy Spa is the place to be. Their top-notch service and heavenly treatments are sure to leave you in a state of perfect contentment.

3359878295Z (1 / 5 Point)

I wanted to share my experience regarding the service. Firstly, as noted in previous reviews, communication with the staff can be challenging, which may lead to misunderstandings. Improving this aspect could enhance the overall customer experience. Additionally, the payment process can be confusing. While they claim to accept benefits, some insurance companies do not recognize them, stating they don’t meet required standards. It’s also unusual that Joy Spa charges an additional fee for the insurance receipt. When we inquired about benefit acceptance, we were assured it wouldn’t be an issue, so clearer communication in this area would be beneficial. I recommend checking with your insurance provider beforehand and clearly communicating your needs to avoid any confusion.

yingtaoyyds (5 / 5 Point)

Exceptional service and luxurious facilities. staff was very friendly and very accomodating!

keaiyuanya (1 / 5 Point)

Lady came in while I was getting undressed as well as getting dressed again and did not notice or care that I was uncomfortable. After getting fully dressed (while she was in the room cleaning!) she stood in the doorway staring at me impatiently and even after paying, she did the exact same thing at the door. Felt extremely uncomfortable and unwelcome.

shengxia846 (1 / 5 Point)

Completely a waste of money, it was good last time. This time both ladies kept talking in their language and kept giggling (we felt awkward thinking they might be talking about us) even commented on my fiance’s hair like they were making fun of him. Felt humiliated. Please don’t go there.

joker_mime (5 / 5 Point)

One of the best massages i have gotten. Fantastic job, thank you so much!

yezi91795668 (5 / 5 Point)

I just did a massage with yoyo and she did absolutely amazing. I feel great. Will definitely be coming back

5iluoben (5 / 5 Point)

The best massage spa in Ottawa. The lady has good skill and rich experiences. Now my body is relax and soft. I definitely visit here often and recommend this place to friends.