JacobMonro85631 (5 / 5 Point)

I experienced authentic Pedicure service by Elsa! as she is professional, super gentle and detailed-oriented. The foot massage was next level, the polish application was flawless, my toes look perfect. The place was super clean and relaxing, and the staff was so friendly.. Left feeling totally pampered & refreshed. 10/10 would come back!

Niannian03031 (1 / 5 Point)

I will be taking my business elsewhere. I came across LAM in September 2023 when they were new to the city. I immediately fell in love with their great service and reasonable prices. I have supported them ever since, going almost every 3-4 weeks for over a year and a half. Introducing friends and family to the salon and recommending them to customers (I work in retail) whenever I get compliments on my nails. In summary, I was their biggest fan. Not anymore. As of lately, the focus at LAM has shifted from quality to quantity. The more people they can squeeze in during the day, the more money they can make. And it shows. The last few times I've gotten my nails done there, I have been terribly dissatisfied. I tried to go the proper route by pointing out errors to whichever staff is doing my nails. One staff (Ann) very rudely told me to "relax because she knows what she is doing." Take a look at the light pink nails with gold details that she did in the end. This wasn't the only incident. I also tried reaching out to management but instead got a call from an employee who told me that, "All the nail stylists have the same skillset, so if the work of one doesn't satisfy me then none of them will." She then went on to say they can remove the nails for free, and I can take my business elsewhere. Understand that I am a full-time university student who works a part-time minimum wage job. Getting my nails done is a luxury that I can barely afford. This is the one selfcare thing that I spend so much money on because having nice nails makes me feel a little bit happier. But the recent experiences at LAM have made me feel so belittled and insignificant. It's sad to know that those who have supported this business from day one are being left behind.

kLRlCoi1pgrocmo (5 / 5 Point)

I got a pedicure and it was amazing! I really liked Charlottes because I feel like she does a longer massage. And she did my toes good

JacobMonro85631 (5 / 5 Point)

I am a huge fan of Lam Nail Spa! They always go above and beyond for their clients. They work so hard to make everyone feel welcome and comfortable. Also, whenever I have any issues with their work, they have fixed it for me without any issues. They also have the cleanest nail spa I have ever been to. I am so happy to have found them in Windsor!

Ibv7f (1 / 5 Point)

Worst experience. The nails were installed over my cuticles, making removal extremely difficult. We were lucky to remove them the same day—otherwise, my fingers could have swollen or even gotten infected. Very unprofessional service.

celine_sexdoll (5 / 5 Point)

Hailey was awesome today. Absolutely love her. One of the only times I left Absolutely loving my nails.

TeresaC60828257 (5 / 5 Point)

A friend of mine’s nails were beautiful and she recommended Lam nails. They were quick to respond to my message and they were able to get me in when I needed to. The place is so clean! All the staff are friendly and they all do excellent work. I watched the owner deal with a young Karen and he was so gracious. Each customer receives a bottle of water which is so thoughtful. I received so many compliments on my nails and they grew out nicely. I have found my forever nail salon.

hiyhiyi520 (5 / 5 Point)

Very clean environment. Friendly staff even while I was simply just waiting for my wife. Was offered water. Overall very pleasant establishment!