linxiaoyan2022 (1 / 5 Point)

Finally decided to cancel my membership. Due to the lack of knowledge and professionalism of the receptionists working yesterday. I kept asking them questions about why do I have to keep updating my credit card and personal information on file every 3 months. I’ve updated it with all location every time they asked. It started to get suspicious on how often I had to update it. one receptionist kept repeating “we got a new update system it’s been on the works for 2 months and if you have an issue you need to talk to emerald hills massage heights. I’ve been working here for 3 years.” Like working at a location for a time length is not relevant to my concerns. I come month for a massage why didn’t ask to update my information in the last 3 months. The other receptionist kept looking at looking giving weird looks like I was a “Karen”. Which I really didn’t appreciate. So I’m glad to say good bye to massage heights. I’ve gone through so many good therapists at different locations but have gone 5 good therapists at the Windermere location makes you wonder why they are quitting from that location.

Huizi0324 (5 / 5 Point)

Amazing experience! I had Cecilia who was amazing in every way! She suggested I take the elevation which was basically a hot stone massage which I needed for muscle and back pain tension release. She was extremely tentative, kind and friendly! Can’t wait for the next appointment! The massage also come with choices of aromatherapy oils. Make sure to book your appointment well in advance as she does book up quickly.

Taigei_GD (4 / 5 Point)

I have been going to Olga, for some years now. She knows all the sore points that I have and she does her job to perfection, with sincerity. Also, after the session she makes a point to tell me all the stretches for the particular concern that I have. Highly highly recommended!!!!!

btcock (5 / 5 Point)

Hector always starts the appointment off with his wonderful smile and happy greeting. He targets my chronic neck/ shoulder tension perfectly, but he always checks before every appointment, in case I want him to focus on something different that day. He does a great little foot massage as well (if you are ok with that). I always leave feeling so loose and relaxed! Massage heights encourages memberships, and I am very ok with that...yes, I do deserve a massage every month, as do you!

tscc0618 (5 / 5 Point)

I have a regular massage therapist. She's on holiday's and with being said I needed to see someone right away as I was experiencing terrible back pain/ spams. I called last minute as a new patient to see ud I could see someone. The therapist of the name Lana had a spot open. Lana was incredible! She made me feel very comfortable, her massage pressure and technics are some of the best I have experienced. I will definitely be booking into seeing her again. Aswell I needl to mention Jordan the receptionist. She was very friendly, welcoming, and a pleasure to talk with. 5 stars for an excellent experience, cleanliness and a friendly environment. Thank you Lana for the perfect massage

SM010904 (5 / 5 Point)

I have been a regular with Massage Heights for last 3 years and all I have got is exceptional service. They are very clean and professional. Justin has been therapist consistently for last 3 years. He is very experienced, professional and is knowledgeable. He is very good at targeting muscles and relieving the pain. His deep tissue therapy has helped me a lot with my back pain. I would definitely recommend as the massage therapist. Thank you.

Huizi0324 (5 / 5 Point)

Excellent massage therapist, very comfortable, and attentive. I had my massage with Lana. She's definitely one of the good ones as I've been to other locations and there have been others that I just wasn't comfortable with. She checks in with you, she adjusts when needed, and always aims to find the tension areas even ones that you may not be aware of (which you will feel). I usually get deep massages but, again, shes great at adjusting.

fulishequ999 (5 / 5 Point)

I had a fantastic experience at Massage Heights with Olga. She was attentive and tailored the session to my specific needs, ensuring a deeply relaxing and effective massage. The setup was comfortable and enhanced the overall experience. I left feeling rejuvenated and would highly recommend Olga to anyone seeking top-quality care.