AM_YanZhu (2 / 5 Point)

Let me start by saying the staff were very friendly and nice and the place was very clean. I tried the Sauna and it was around 35$ for an hour which is very reasonable. It was my first time and no one explained to me what to expect until I was there for my appointment. After sitting in the sauna for an hour they do not offer any body wipes or shower. So the experience felt unfinished. Imagine getting dressed after being so sweaty… I book this app and was going to work right after. Which is impossible so I had to go home take a quick shower and then go to work. Which unfortunately made the whole experience uncomfortable and not relaxing.

shayulajiao_0 (5 / 5 Point)

I had the most incredible experience at Room and Pillar Spa! I received an hour-long facial and an hour-long massage from Luise, and it was truly the best facial I’ve ever had. The entire experience was beautiful, peaceful, and deeply healing. Everything used is natural and derived from essential oils, adding to the calming atmosphere. The spa itself is a 10/10—thoughtfully designed, serene, and welcoming. Luise, thank you for holding such a sacred space and for helping me slow down. Your healing energy is truly a gift, and I’m so grateful to have experienced it. I left feeling completely renewed. I can’t wait to return! ????????????

jjhhjjhhjhjh (5 / 5 Point)

I had the pleasure of visiting the Room and Pillar spa today for my birthday. I chose the massage/facial and Lisa was my practitioner. The room was perfect, her technique was exquisite and the products she used were amazing. I’ve been to spas all over the world and this treatment stands apart as exceptional. Can’t wait to return - thank you Lisa ????????????

jingjing200501 (5 / 5 Point)

Incredible Experience! One of the top 3 massages I've ever had. The hot stone with Yee was amazing. It was my 1st time in a salt cave and I loved it. Take the opportunity to have a tea, stay off your phone and enjoy the peaceful, healing benefits. Michelle does amazing at reception... thank you for your kindness & warm welcome.

Hlool06746383 (5 / 5 Point)

First time here trying the salt caves and first time ever trying this type of therapy. The staff are nice and friendly. It's easy to book and pay online on their website and the room that we were in, Although I was with two people it can accommodate six people and was very relaxing and calming.I fell asleep. Can't wait to go back again.

yzhtcnm (5 / 5 Point)

I booked an afternoon at Room and Pillar before my visit to Kelowna. I was really happy with my experience. I highly recommend this spa. The salt cave was magical. Make sure you add that to your visit. Every city needs one of these! Chloe did my treatments. She was amazing. I left feeling so relaxed and grounded. All of the staff was so sweet and welcoming. I will be back to visit here every time I am in Kelowna.

jingjing200501 (5 / 5 Point)

Had a couple's massage in the salt cave It was a very relaxing and unique atmosphere The masseuses were friendly.

jiangzuo1S (5 / 5 Point)

We were gifted a couple's massage in the salt cave for Christmas and it could not have been more amazing. Both practitioners were fantastic and we left promising ourselves we'd be back. The salt cave was a unique experience and added to the already wonderful massage. 11/10, would recommend!