Showing 24 reviews
"Booked a last minute massage and facial and was very pleased with the service I received. The massage is a combination of stretching, pressure point and muscle relaxing. She was able to relax my sore upper back muscles. After my service, I had the ginger tea. Very delicious."
"Love this place. Always a good deal to find. They are very professional and do a wonderful job. Kumiko is fantastic! I’m fussy about massage and she does an all round wonderful job. Highly recommend!"
"Nam was very good taking the kinks away when I upgraded to a Deep Tissue massage. The 90 minute treatment was perfect. Clean establishment and parking was not an issue. If there was a downside it would be that the washroom was located next to the staff room and so the lingering smell of food was apparent. Not what you would like a spa to smell like."
"I had my first ever Thai massage and it was exactly what I needed. The massage was phenomenal and my massage therapist, Kumiko, was so lovely (not to mention she has magic hands!!). The staff at reception was helpful, efficient and friendly. If you haven’t tried Thai massage yet, you should!!"
"I’ve been here a handful of times and will be back again and again! It’s always so relaxing and a treat for my bod. And I appreciate how all the staff is very welcoming and friendly. 10/10 would recommend."
"I took my husband for a massage at the North Vancouver branch for his birthday and whilst my masseuse was fantastic and I had a great experience, my husband unfortunately didn’t have the same experience as me. His masseuse kept falling asleep on him and jolting back awake to continue the massage. He said, the first half of the massage was great but then the pressure slowly got lighter and eventually the massage stopped altogether for a several moments and then she would abruptly wake up again to continue the massage. My husband was not able to relax through the massage as this happened 8 times at least! It was such a disappointing experience especially having paid so much money to relax but instead felt the opposite after the massage. We’ve provided direct feedback to them and we hope that this wouldn’t happen to anyone else."
"I chose the true wellness package and it was amazing! I felt so relaxed and refreshed after, will definitely be going back again. A special thank you to therapist Kumiko, she was great!"
"My friend had bought me a gift certificate- they had called earlier and asked if I could come in a bit later- excited to relax I agreed. upon arriving i was being absolutely grilled for how i got my gift certificate for 10 minutes and then telling me they cannot find it in the system at all. front desk girl was rude and super unprofessional- should probably be trained a bit more. Do you realize how stressful that is for someone who is coming in for a "relaxing experience" then she proceeds to tell me ill need to pay for it if she cant figure out how to do her job. it was a super negative feeling. the massage and facial Tina gave was great but unfortunately I could hear the front desk talking the entire time and the toilets flushing loud non stop. Due to these reasons I will not be coming back. Tina u were great though ????"
"I came to this massage shop again today to enjoy massage. I really want to give this massage shop five-star praise many times. ???? It is recommended that people who like to do massage should try their professional massage techniques, and their intimate service is really warm. ???? And the environment is comfortable and clean. ???? I like this masseuse named Ada! Her massage technique is gentle and powerful ???? It's very professional and comfortable, worth recommending ????"
"Every time I come to Vancouver BC, I come here!!! Great service Good price Friendly staff Their foot massages don't feel "lazy". They actively massage, which I like. I see the same person all the time and I always feel so good after she's done with me. Clean, welcoming and relaxing environment."
"I've been seeing Amy for almost a decade and always recommend my friends and family to her! I've followed her wherever she went and she now works here as a massage therapist. Although not RMT-certified, she is strong in getting into my knots and allow me to reduce tension in my muscles."
"Like the other person here I agree it is offensive to demand a set tip price over the asking price , especially that I know the asking price is at least 25% higher than other places for equal foot massage. Also it is advertised as reflexology but she did not know anything about reflexology. Do they lose customers by this type of business practices?"
"Saw 4.5 star review and tried this store. Lily had a good attitude. However, massage was just Ok level. Obviously not well trained. This store does not have RMT registered either. I ordered Foot 30 mins and Back 50mins for $80 in total. When I was trying to cash out and paying by credit card, as soon as I input around 10% tip, she told me all the clients in this store knows that per session min tip amount is $10. So I had 2 session with both foot 30 mins and back 50 mins, the minimum tip would be 20 dollars. I actually gave $20 on the bill as tip on top of the service price. It’s not because that I can’t afford $20 as a tip. The reality is that, the service is not 5 Star, the lady is not well trained. For my back i really does not feel relax enough. The biggest point I left 1 star is because she mentioned every customer knows per session is minimum $10 as tips. Isn’t tipping optional and based on my happiness? Just please avoid. And I’ll choose not to be your customer any more."
"I visited this place every month. Today I had the worst experience ???? After massage I settled the payment, the lady forced me to pay at least $10 for 1 part of massage. She told me that is their TIPS RULES. OMG ... tips are paid VOLUNTARILY by the customer to the employee in appreciation of good service. If they set up this TIPS RULES, they should list in their price list."
"Very professional and excellent service. The atmosphere is comfortable and relaxing, the smell, the music are all good. Jennifer is SO PROFESSIONAL and the massage itself was relaxing and helpful. I never had massage like this. Thanks"
"Coco was very nice and accomodating. We had a good massage and she even spent 5 more minutes to massage my shoulder and neck before leaving."
"Amanda is fantastic. She has also studied kinesiology at Western and really knows her stuff. When you tell her where it hurts she knows exactly what to do. The best massage I have ever had!"
"Best massage ever! Excellent service, very clean and welcoming facility. Amanda does the best massage she is simply the awesome. Highly recommend her. I leave there so stress free and can’t want to see her again ! If you looking to book a massage with her do it she fills up fast …..worth ever penny!"
"My boyfriend and I have been seeing Amanda for over a year now. Amanda is excellent at her craft. She is very knowledgeable and will recommend stretches to do specific to what is bothering you if need be after your massage. We are very picky as we prefer a deeper massage which is never a problem. Its up to you, A more gentle touch or deep tissue, either way you will Not be disappointed! Amanda will Always take her time before to dicuss what is bothering you. So happy to have found her. Not to mention she is so nice. Definitely five Star."
"Highly recommend. I’ve had nothing but great experiences since my first session with Amanda. She knows exactly how to treat long-term and current issues, and overall, has been an incredible benefit to my body’s health and wellness journey. Not only does she offer massage therapy, but cupping therapy as well, which was another great experience. Intuitive, experienced and professional - already looking forward to my next visit."
"Just finished my first appointment with Amanda. It was amazing. She is a very nice person and a great RMT. The room is very clean and nicely appointed. Her on-line booking/client information management system worked flawlessly. Already booked my next visit and my wife is booking her first visit as I write this review. Do yourself a favour and go see her, you will not be disappointed."
"Gavin helped with a massage after a sport-induced back injury. I told him the problem and the pain points. He was brilliant with his massage. He mentioned the soreness would last a couple of days. It did and after that, my back felt so much better"
"Amazing overall experience! Booking was very easy and included confirmation emails with patient intake forms to complete online. Beautiful space, very clean and cozy! Amanda was very professional and completed a thorough assessment to understand my back problems to properly treat the area. A much needed experience after being on numerous waitlists this year for massage therapy. I felt very safe while wearing our masks and seeing the various sanitizing and PPE precautions Amanda used. I have found my new go-to spot! Highly recommend!!"
"I reached out to Amanda to find relief for my back and neck/shoulder pain after spending 40 hours/week at a desk and boy am I ever glad I did! She was very professional and really took the time to assess the areas I was experiencing pain. Her massaging techniques are exactly what I needed! I recommend this place to anyone who is looking for an extremely clean and comfortable spot to relax and unwind. Thanks again Amanda!!"