Milu_Monroe777

"I needed some work done on a shoulder injury which is now improving day by day. The first person I saw was Boris who took exceptional care in the initial consultation to determine what was wrong. Because he was about to begin a course to advance his already profound knowledge, I was unable to continue with him. However, I was able to get in with the incredible Wen who took great care of me in all of the follow up appointments. He made sure that I understood how to do the exercises safely and effectively and gave great advice all with a terrific sense of humour. The staff and practitioners have all been friendly and caring. I highly recommend LAUNCH in North Burnaby!"

"I immediately felt comfortable with Herman and am impressed by how intuitive and knowledgeable he is. He is really helping me in some problem areas and I benefit so much from our appointments. I learn so much from him, too, and it helps me understand my body better. He is wonderful to be around and I look forward to our appointments. I feel calmer the moment I walk into the clinic with the friendly staff and clean environment and feel nearly instantly relaxed the moment I start interacting with Herman. He is very good at what he does and I highly recommend!"

"I went to see Lauren over a few appointments due to tightness and pain in my neck and shoulder areas. Lauren is professional, kind, and pays attention to detail. She took the time to understand and isolate the issue, and began a treatment and exercise plan that was very effective. It took several weeks, but the tightness and pain I walked in with is no longer noticeable, and my range of motion has improved significantly. Highly recommended from me!"

"I have been coming to Launch Rehab a few times for both physiotherapy and RMT massage. I’ve been seeing Wen for physiotherapy for my arm and shoulder pain. He’s been great ???????? very professional and knowledgeable. He makes you feel comfortable and explained everything and makes sure it’s not too much. Very friendly and helpful. Thanks Wen for everything"

"I found it very expensive. $65 for 15 minutes. The experience was only OK. Kinda like going out to dinner and over paying decent food. You just feel like you didn't get your moneys worth. It's not justified for me to return at the rate they're charging. Also, we started 5 minutes later than my appointment. My appointment was only 15 minutes, we still ran 15 minutes. But I didn't feel like my time was respected. Yes, it's only my 2nd session and if we got to build up rapport the experiences can get better over time. The dinner can maybe taste better. But if that's the going rate these days for 15 minutes... than too rich for me. I can't afford to keep going to find out if the benefits outweighs the price."

"My daughter and I have been with Sherine, our physiotherapist, for a few years. He’s amazing—super knowledgeable and caring. He’s helped us a lot with recovery and always explains things clearly. We love his friendly vibe. Highly recommend Sherine!"

"I had an incredible experience at Launch Rehab North Burnaby. I couldn’t be more impressed with the level of care I received. From the moment I walked in, the front desk staff was welcoming and professional, ensuring that all paperwork was handled smoothly and quickly. The clinic is spotless and well-equipped. They offer a range of treatments, and it was clear they prioritize a holistic approach to healing. The therapists are incredibly knowledgeable, and you can tell they genuinely care about your recovery. My physiotherapist, Garman Lo; chiropractor, Edward Lu; massage therapist, Anthony Thai; active rehab therapist, Katherine Fong; and counselor, Rita Fung, took the time to listen to my concerns, thoroughly explain the treatment plan, and answer any questions I had. They listened to my feedback and concerns and considered my input in my treatments. The personalized approach was really reassuring and made all the difference in my recovery. They not only provided hands-on treatment but also gave me effective exercises to do at home, which sped up my recovery and kept me motivated. I highly recommend Launch Rehab North Burnaby to anyone looking for top-quality care and personalized attention. Whether you’re recovering from surgery, an injury, or dealing with chronic pain, their team provides exceptional care that will help you get back on track quickly."

"I injured my back last November and did physiotherapy with Garman. The sessions were helpful and he got me back on my feet again. He was friendly, knowledgeable, and provided exercises and helpful tips to make sure I stayed on track in maintaining my day to day life. Thank you so much! ????????"