byaquatics

"Ritual Nail Salon is amazing! I got a cat-eye gel manicure today, and I couldn't be happier with the results. Nikoo was fantastic—she made sure I was comfortable and listened to exactly what I wanted. The manicure turned out flawless, with a stunning cat-eye effect that's just perfect. I also love that they use high-quality, non-toxic products. Overall, it was a top-notch experience, and I can't wait to go back. Highly recommend!"

"Unfortunately I have to leave a one star based on the lack of customer service. I booked a hair cut appointment for 1:00 pm today. The salon called me and asked me to come in 15 minutes early, at 12:45, which was no problem at all. I arrived at 12:40 to make sure I was available early for them, as they requested. When I arrived, the receptionist told me the hairdresser would be ready in 5 minutes. I sat and waited for 20 minutes, and then the receptionist came up to me and said she is almost done and should be ready soon. I then waited another 20 minutes (40 minutes total). I ended up leaving the salon and canceling my appointment as I felt there was no urgency or care from the salon. I understand that delays can happen, however I was told to come in EARLY for my appointment, and then waited 40 minutes with no explanation for the delay? If a customer was 40 minutes late with no explanation I'm sure the salon would cancel the appointment and maybe even charge the customer a cancellation fee too. Won't be going back."

"I had a massage booked for me by someone as a gift, I had the pleasure of having my appointment with Maryam. She was truly amazing!!! If you are thinking of booking a massage here please book with her!!! every part of my body feels rejuvenated! her sweet, kind personality makes it a 10/10 experience. 100% will come back and see her."

"I had the body scrub and massage services today at the Spa. I had a fantastic experience. The spa is beautiful. The room I was in was great. I received a great scrub and massage. I feel completely relaxed when I left. I highly recommend this spa."

"As always since I move to Brentwood area (about 3 years) I started coming to Ritual for my eyebrows and has been nothing but fantastic. Today I had the pleasure to have Rinki to do my brows and the results are amazing as always! ????"

"I always have a great experience here, especially with Jash! Whenever I get my eyebrows done by her, it’s always perfectly done and painless! Highly recommend her!"

"I had an amazing experience with Nav here, I’m very picky about my eyebrows but she listened to my needs and delivered exactly what I was looking for! 10/10 would recommend her :)"

"Jash did such an amazing job on my eyebrows. She was quick and it was painless and my brows were so symmetrical. Definitely will be coming back :)"