Showing 25 reviews
"I had a fantastic experience at Yaletown Wellness and will definitely be back. The space was clean, staff friendly, and my facial acupuncture (with Dr C Wong) and contour massage (with Song Yi Kim) experience was so positive. I could see results immediately with the contour massage! These are a common treatments in Korea, and I was excited to find a place in Vancouver that offered it. Highly recommend Yaletown Wellness and the facial acupuncture + contour massage to those who are looking for holistic, natural approach to k-beauty."
"Really horrible experience. Their website offers services that none of their practitioners knew and when I went to my appointment they laughed at me and said they didn’t offer that service. Then they left me and discussed for around 30 mins. I had to cancel my appointment and any future appointments with this clinic. This demonstrates extreme negligence on their part and lack of professionalism. It was a really bad experience. I would not recommend anyone to go to a clinic where they offer services they don’t know how to do or even know it’s on the list."
"I booked for a facial acupuncture and contour massage with them. Peter was humorous and fun to talk to, made me comfortable right away. The contour massage also exceeded my expectations. She started with a comprehensive relaxing neck and shoulders massage that actually helped with a neck strain, saved me a physio session. Never have I booked a follow up so quickly."
"I had a great RMT experience with Sky. Most of the techniques he did were pretty new to me and they for sure worked! I been getting RMT for the past 3 years constantly and this was by far my favorite. Their heated massage bed is also amazing I highly recommend!"
"Chantelle combines genuine care, technical expertise, and a serene atmosphere to create an exceptional massage experience. Whether you’re seeking relief from chronic pain or simply a moment of peace in your busy life, you’ll be in excellent hands.”"
"I can’t recommend Adam highly enough! Osteopathy sessions with him has changed my pain level drastically. After every session I feel like my entire body is reset. I receive outstanding results. The clinic staff are all welcoming & professional and all appointments happen on the dot."
"I had the absolute best experience at Yaletown Wellness Center! ???? From the moment I arrived, they were incredibly patient, waiting for me with warm smiles. My acupuncturist, Wendy, who also did my microneedling, was so caring and made me feel completely comfortable and relaxed throughout the whole process. She checked in on me frequently to make sure I was doing okay and gave me lots of advices on how to take care of my skin better. What really surprised me was how much extra care went into the service—beyond microneedling, they included body acupuncture, numbing cream, multiple layers of skin treatments, and even a soothing face mask! On top of that, they generously gave me two extra masks and a moisturizing cream to take home. I’ve honestly never had such an amazing experience at a wellness center before. The overall atmosphere and energy there made me feel genuinely happy. I’m definitely coming back for more sessions and am so glad I found my go-to place! ????"
"Out of the 5 appointments I have scheduled here, 2 of them have been cancelled last min. This was with different practitioners for different services. This is very frustrating because not only do I plan my schedule around these appointments, but I also book these appointments weeks / months in advance in order to get the day / time needed to fit my schedule. This means I need to wait weeks / months again before I can get a new appointment. I had picked this place out of convenience as it is close by, but this is not convenient at all. Of the successful appointments I’ve had, the service has been not bad."
"Booked a couples massage, we both had very different experiences. One of us really enjoyed the experience, loved techniques, felt relaxed, enjoyed the quiet practitioner, felt relaxed. One of us had a very offputting experience, person was gruff in speaking, loud, put thing on legs during, techniques that were jostling, got off the table not feeling relaxed and feeling very sore. The upbrupt "we're done" by one and "apparently we"re done" by the other also left a weird feeling while leaving. Overall, one massage was great but we both left feeling that it was an odd experience."
"Lasted 25 mins of a 90 massage as that’s all I could tolerate of another employee chatting in the next room. No consideration for others in the facility. My massage person even asked them to quiet down but they didn’t. I ended the massage as I did not want to listen to loud talking and couldn’t care less that others had to hear them. Open concept ceilings. Selling relaxation but it’s anything but."
"My partner and I just got a Full Body Couples Massage and it was great! The facility is very clean, and we were greeted in a friendly and kind manner. The massage was fabulous and we left feeling relaxed and refreshed!"
"I took my girlfriend here today for a couples deep tissue 60 minute session. The staff were friendly and welcoming. The ambiance was relaxing and light. The massage was incredible and it was nice to be in the same room as my girlfriend while we both were worked on. Staff listened to us when we said what areas we wanted worked on more or less and were very attentive. The session lasted exactly 60 minutes not including dressing time and that was appreciated. We will be back for more!"
"Went in today Saturday August 24 2024 have been in for massages with my husband there about 4 or 5 times before and always had a good experience which is why we keep coming back. The blonde woman at the reception desk today spoke to us in the most inappropriate customer manner I have ever seen. She was rude and unbearable and spoke to us like we were stupid. Will not be back again. And will warn people against spending their money in a place that employs such horrible people."
"I have never had a massage before! Went here and it was mind blowing. the environment was so calm and peaceful, the aromas were glorious! They did a great job will definitely be returning for other services that they have available!! Once again thank you so much ????"
"I recently had the pleasure of a massage with Kiki, and it was truly a transformative experience! From the moment I walked in, Kiki's warm and calming presence put me at ease. She is incredibly skilled, with a deep understanding of how to tailor the massage to meet individual needs. Kiki intuitively knew exactly where I was holding tension and used the perfect amount of pressure to relieve it. Her techniques are a blend of precision and relaxation, leaving me feeling rejuvenated and more balanced. The environment was serene and peaceful, making the entire session an absolute retreat from the stresses of daily life. I highly recommend Kiki to anyone seeking not just a massage, but a holistic experience that renews both body and mind. She is a true professional and a gem in her field!"
"My massage was mildly satisfactory. I appreciated that they were understanding i was running late and still gave me my full time... however I found it unprofessional how my therapist left my room multiple times to turn the relaxing music back on with the door open and didn't even cover my bum once while doing so.. she asked the receptionist to take care of it and he receptionist failed to do so. The rooms are not sound proofed so the noise from other people in the building takes away from the relaxation. I asked for my feet to have special attention and she didn't get to my heel which really needed it. Also my neck did not get a lot of attention which is one of the most important parts of the body. I paid $160 for a full body + cupping session including a $5 tip. My therapist didn't really seem to understand the use of the cups in comparison to previous experience I've had and I regret paying the extra $20 for it. She did a good job but you can really tell they aren't as professional as some places I am used to. I feel mostly better but really expected much more. Unfortunately I won't be back."
"Corinne was absolutely FANTASTIQUE! She really made sure to cater to the areas I emphasized, and I felt 1000x better after getting serviced by her! 10/10 would recommend!"
"Was in acute pain with lower back for weeks, one massage with Leonie and The next morning already, I am feeling so much better and my muscles seems to be getting back to normal. I had a severe "pinch" that hurt so bad....i could cry im so relieved. Ty"
"Excellent service!! I get an appointment for a lower back pain and he identify the problem quickly and after the treatment I immediately feel relieved."
"J’ai découvert Masso express tout récemment et j’y suis à ma deuxième visite. J’ai reçu un excellent service avec Catherine les deux fois que je m’y suis présentée elle est à l’écoute des besoins et le massage m’a fait le plus grand bien. Je compte y retourner régulièrement j’apprécie aussi beaucoup la flexibilité d’horaire de la clinique cela me permet parfois de prendre rendez-vous à la dernière minute selon mon horaire parfois changeante"
"Cela fait déjà plusieurs séances que j'ai avec Natacha Brault et je suis extrêmement satisfaite de son service! Elle est professionnelle, minutieuse et son expertise fait toute la différence pour mes problèmes ciblés. Je recommande cette clinique à 110%!"
"Clairement le meilleur endroit à aller ! À l’écoute des besoins et très humains ! Je ne suis jamais déçue peu importe la personne qui fait le massage ????♀️"
"Excellente expérience avec Natacha Brault ! Son approche en massothérapie thérapeutique est à la fois efficace et professionnelle. Elle sait cibler les tensions et adapter son massage pour un réel soulagement. Je recommande vivement pour ceux qui recherchent un soin de qualité !"
"Aujourd’hui j’ai été massée par Natacha. Une expérience vraiment incroyable. Je suis venue toute coincée et elle a accompli la magie avec ses mains. Je retourne chez moi toute radieuse. N’hésitez pas à prendre rendez-vous à la clinique. C’est merveilleux. Une fois encore merci Natacha."
"I have been doing massage for about 3 years and this place is one of the best! Superior Technique! Will wake up next day feeling great!"