This place is truly wonderful! The atmosphere is inviting, and the staff treats you like a special guest. You really feel welcomed, and there’s a warmth that makes the experience enjoyable. I recently tried something new called “DAZZLE DRY” for the first time, and the staff guided me through the entire process. It's a beautiful experience, and it feels like the healthiest option for me right now. I absolutely loved it! Thank you Isabelle ???? I would also like to add applause and thank you for welcoming all the guests there the receptionist there they’re both totally radiant and awesome. Keep shining ladies and thank you so much for the beverages.
I was gifted a dry manicure and the manicurist Kasha (apologies if I spelled her name wrong) was very kind. My nails didn't grow in time for the appointment but she did an amazing job regardless. Staff made me a cappuccino which was delicious and perfect for a morning appointment. Looking forward to coming back and using other spa services.
Have been coming to Ashgrove for over 15 years. Always a great massage for tight muscles. Clean relaxing place to unwind. Gloria made my shoulder feel like it did 20 years ago!! Will definitely return.
I had the worst shellac manicure today at Ashgrove. I went with two other friends who raved about the place so I was really excited to join them. It started out okay as the tech was friendly but she never asked me what shape I wanted and I noticed after I got home that the shaping was all over the place and none of the nails have the same shape. The paint job was really what caused me concern. I noticed after two coats that it was really uneven so I asked her for a third as she was reaching for the top coat. I was the first one done so While I was waiting for my friends, I was looking at my nails and noticed that there was polish all over my cuticles, the paint job was uneven and that the edges on the side of my nails weren’t straight (gaps were left on the side without polish and the lines were really wavy). I made a mention at the front while I was paying that I really wasn’t happy and she looked at my nails and told me they would fix it. They blamed it on the dark colour pulling away. They got another nail tech (who was supposed to leave for the day) to look at it and she said it should all come off. Another tech looked at it as well and told her just to file down the top layer and repaint/ apply top coat so that is what she did. You can now see areas where she filed down the colour and no new colour or top coat has been applied. My nails look like a mess. After I met my friends outside, the lady who tried to fix them told me that they were going to give me a credit of 50% of the service. I told her I would never be going back and she asked them to refund me half the cost. I am grateful she was lovely and helpful but I am still upset about the situation. I normally do not leave reviews but manicures for me are a splurge and I now have to figure out how to remove this shellac which should have lasted two weeks before I go into the office next week.
Andrea is the best esthetician I have ever had. My facial was excellent! Products felt and smelled amazing. The treatment was thorough and left me feeling beautiful! The additional neck, shoulder and arm massage was very relaxing and made the whole treatment perfect! I look forward to my next appointment!
Edit: I was invited back for another service on April 13. I met the manager Andrea upon arrival and she assured me my visit would be excellent. She was correct! My facial was with Kasia was great as she went beyond expectations. I was grateful for the opportunity to experience a service again. Disappointing experience. This was my first visit to the spa. My facialist ran 20 minutes late (due to the previous client) and she hurried through my service to make up the lost time. I paid well over $200 with tax and tip for 35 minutes of rushed, inattentive service. I will not be returning.
Very warm & welcoming staff, clean & comfortable environment. Room for improvement with the scheduling as it could be a lot more convenient but overall, a pleasant experience & would highly recommend! My skin has never felt better, thank you Nit!
I’ve been going to Ashgrove Spa for facials for over 5 years . It’s very clean and Staff are always professional and courteous . Whenever booking an appt I always ask for Claudia . She is absolutely amazing! She is professional , very caring and always listens to my skin care concerns . I always feel relaxed during my facial , and end up falling asleep. There are many Spas close to my home but I choose to drive to Ashgrove Spa because of Claudia, and the great service !
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