llz1108 (5 / 5 Point)

This is my new destination for relaxation! My business, Emerald Day Spa, is a boutique spa without amenities, so when clients ask for a space with those offerings, this is definitely where I’ll be sending them. The space is bright, clean, welcoming, and so much fun. The community aspect of this experience was unlike any other. I often find that people can be a bit reserved in open-concept spaces, but not here—everyone was open and friendly, which made the experience even better. Christine at the front desk was absolutely fabulous—warm, kind, knowledgeable, and incredibly welcoming. At first, we were a little surprised to pay before starting the circuit, but by the end, it was actually a relief not to worry about payment after such a relaxing experience. A few small suggestions that could make the experience even better: an extra towel for our hair, a second blow dryer, and some body lotion in the bathroom I’m really looking forward to trying the silent circuit, and I’ll definitely be back with my girlfriends for ladies' night! After two hours at Ritual, I felt 1,000 pounds lighter—I highly recommend it!

YWL42434789 (5 / 5 Point)

Absolutely love this experience every time. Staff are friendly; services and facilities are top notch; and I love recently the temp of the wet sauna has gone back up, which shows me Ritual management is responsive to feedback. The atmosphere is very Nordic/Scandinavian, being minimalist and cozy, which I appreciate. If I were to say anything - I did like the the tea in the Himalayan salt room (which isn’t there anymore?), that was a nice way to chill out between sessions. But honestly - I have really have no complaints…it’s the perfect adult ‘time out.’ ♥️

Wenna1Chen (5 / 5 Point)

Baffled at some of the negative reviews. The space is well thought out, very clean and the staff fantastic. The sauna gets plenty hot and I’ve gone at peak hours and had to wait 5 minutes maximum for a seat.the value for money is quite reasonable, especially if you buy a pack. If I had any feedback it would be to figure out some ventilation in the rest room as it can get a bit smelly/ripe in there.

kebtop (4 / 5 Point)

A nice, clean and quiet spa to enjoy solo or with friends. The massage was also excellent. Although small in size, it never felt too busy and the prices are a very affordable for when you want to treat yourself.

llxxkmll (5 / 5 Point)

My go to Nordic Spa in Victoria, brilliant, cosy and relaxing space, that makes you feel that you're in a Scandinavian country. As for the RMT massage therapist - Riva is amazing - the best imo in the city.

EjkLov66673 (2 / 5 Point)

I have been going to Ritual since it opened and it has slowly gone down hill. Initially there were small rolled towels you could take into the dry sauna but now those are gone. They say this is for environmental reasons but it’s clearly cost cutting. They are booking in more people than they used to - even at peak hours so you feel like a sardine. They have lowered the temp in the wet sauna (another excuse about some customer getting light headed - no doubt this is also cost savings). So everyone goes to the dry sauna making it even more crowded. Patrons have started trying to mess with the temp gauge in the west sauna to make it hot enough to enjoy. They removed the ice machine outside, while it was always gimmicky it’s just another amenity that is now gone. Last time I was there (January 2024) one of the heaters in the dry sauna was making some wild and worrying noises and the wooden scoop to put water on the heater was straight up broken and useless. People were using their plastic drinking cups to put water on the heaters. The amenities and experience has plummeted. I won’t be going back - and I was an original adopter. Very sad.

CTjinggao (5 / 5 Point)

I attended today for the first time visiting the spa with a wonderful friend who brought me for a birthday gift! It was absolutely amazing! I left feeling relaxed and rejuvenated and can't wait to go back! The staff as well as the facilities were wonderful! Would highly recommend Ritual to anyone.

laodeng89 (3 / 5 Point)

Place itself is small but well maintained. There is a lot of talking in the sauna. There is also a small steam room, and a room for relaxation. Reason for 3 stars, is that they relentlessly spammed my email after i went here, like three emails a week --- even though i asked not to be on a mailing list!