UVall Health Center

Opening Time
  • Wednesday, May 28: 9:30 a.m.–7 p.m.
  • Thursday, May 29: 9:30 a.m.–7 p.m.
  • Friday, May 30: 9:30 a.m.–7 p.m.
  • Saturday, May 31: 9:30 a.m.–7 p.m.
  • Sunday, June 1: 9:30 a.m.–7 p.m.
  • Monday, June 2: 9:30 a.m.–7 p.m.
  • Tuesday, June 3: 9:30 a.m.–7 p.m.
Photos
Reviews
image ajajxxx1 (5 / 5 Point)

Recommend the RMT massage by Minna. Most RMT's do a targeted massage of the affected area only, but Minna was professional and kind enough do a full body massage in addition to the pain points. The tension in my neck/shoulder was relieved after the massage. The front desk staff were very courteous and were able to direct bill to my 2 insurances. They should develop their website to allow for online booking though. Right now it looks like only phone booking is available.


image xiaoc7777 (5 / 5 Point)

I was having allot of neck and back pain as well as consistent headaches. Thanks to Thomas and Mina their therapy made allot of differences with my issues. Especially for my headaches it is almost gone. I don’t know how they know the part of the body and treating, they are amazing. First massaging then acupuncture after that real cupping with real glass cups after these treatments you feel you were just born feels sooo good. I strongly suggest everybody to try.


image gn91107215 (5 / 5 Point)

if i had to recommend to anyone where people can get a massage, it would be uvall health centre. i have been coming here since my high school years and i remember one of the people working at uvall health centre always using a bit too much pressure almost every time i let her give me a massage, but she does a pretty good job as always. can't say anything negative about this place! absolutely love it ♡


image Kevincom69 (5 / 5 Point)

Great massage therapy. I suffered from upper back and neck pain, and I had a couple of sessions of massage there. Thanks to Mina’s relaxing and healing hands, may pain went away thoroughly. Recommend to everyone who needs a relaxing massage.


image mistedoll_ (5 / 5 Point)

I have suffered for weeks with a painful heel. After searching about a dozen places I chose to come to Uvall Health Acupuncture & Massage . Man am I ever happy that I did. Minna gave me the best massage that I have ever had in over 60 years! She really knows here business. She discovered that the pain stemmed from tight muscles in my calf. After about 20 minutes of massage the pain was gone but she kept working. Am I impressed. Put it this way, before leaving I booked another session! Oh and the direct billing to your health plan is a wonderful surprise. THANK YOU MINNA!


image momo2hc (1 / 5 Point)

I have had the MOST infuriating experience with this company. I purchased a groupon for a couples massage. I called to book an appointment on a Saturday. First, I was told that they would be able to squeeze me in, in the morning but asked me to call back to confirm it. I called them back, but spoke with a different person. This person told me that they do not do couples massages on weekends. This is NOT in the fine print of the Groupon. I then spoke with another person a few days later, they told me that Groupon had posted their deal incorrectly and that they do not do couples massages at all. They then offered to do a couples massage Monday - Friday. When I rearranged things in order to make an appointment for a Friday evening, they then told me that they are ALL on vacation from Feb 6-24, and that not a SINGLE person would be there at all. I haven't even been to this place, but I can certainly tell you from the way they operate their business over the phone; it is a waste of time and money. I am absolutely frustrated and will be sure to never give them a cent.


image 7MissSalt (1 / 5 Point)

Worst massage ever. I went here for a post car accident massage. The "massage therapist", which I don't think is even an actual massage therapist, did the whole massage through a sheet. She wouldn't even touch the skin on my back, as they do when you get a massage. It felt like someone was gently touching the sheets . This place is a scam!


image linyiyezhanjun (2 / 5 Point)

Please scroll all the way down to see my full review. Customer Service: Poor. I purchased a Groupon for this place like many others who wrote reviews. I had to call in and reschedule the original appointment made (fyi: original appointment would be one week from today - 7 days notice) to the following Monday. An Asian man called me back as I left a voicemail (no one picked up when I called and the voicemail did not specify any information about their company so I only guessed I called the right number). I told him that I would like to reschedule the appointment to the following week and he tells me that they changed owners and no longer provide the service for my Groupon. He told me to get a refund from Groupon. I asked how I could prove to Groupon that you no longer provide this service. He ignored my question, spoke to someone else in the background and then, again, in a quick tone, told me to get a refund and hung up on me. When I first called in, I spoke to the same man and there was another woman. They were both unreliable, have an attitude and are not friendly. This review comes from me with a huge sign to 'STAY AWAY!' . . . Edit/Update: Since this incident, the owner (lady) called me back and expressed her willingness to reschedule an appointment. She said that she was on vacation when it occurred. It appeared that she was more concerned with my review and indicated that the man I spoke to was her husband, and does not normally attend to the business. She *sounded* apologetic and then told me the difficulty of upholding the Groupon agreement when the previous owner established it. . . . A couple weeks later (last week), a younger female called me and offered to refund the Groupon. She was apologetic and swift in delivering her promise. She sent the payment on behalf of UVall in the following day by e-transfer. In conclusion, the customer service and professional level on the phone can be improved in general. I'm not sure I would've received the final correspondence from this company had it not come to this stage. I cannot comment on the quality of their massage and therapies.


About This User

breezyillwill1

0.00 (32 Reviews)
405 A Beta Ave, Burnaby, BC V5C 5M1
http://www.uvallhealth.com/
778-379-###

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