I recently visited Urban Retreat for a therapeutic massage with a head massage add-on. While the overall experience was okay, it fell short of my expectations. The therapist was professional, but unfortunately, I didn’t receive the head massage I had paid for, which was quite disappointing. I appreciate the clean and relaxing environment, but I’d suggest better communication to ensure clients receive the services they’ve requested.
Serena was amazing. She listened carefully to my issue's. Her care, professionalism and concern for my individual needs was obvious. The ambiance, treatment and follow up was second to none. I will be seeing Serena on a regular basis. I highly recommend her. UPDATE: I have been to see Serena again and the experience only gets better. She builds on what she did previously and remembers where she needs to take it the next time. Very well qualified and knowledgeable.
I always have excellent massages here at Urban retreat. The atmosphere is very quiet and exactly what I like, calming. Everyone is also very kind! I normally see Tara whenever I book an appointment! Tara is an amazing massage therapist and I was look forward to visiting.
Had a 45-min massage session with Claire today which is the best massage therapy I’ve ever had. Claire is very communicative to understand my needs, checking on how I am feeling during the session. My lower back pain feels better after the massage. Will definitely go again.
I had an incredible experience with the 1 Hour Massage + Cupping session at Urban Retreat Massage Therapy with Alorah Goodfellow. From the moment I walked in, the atmosphere was calming and welcoming. Alorah was not only professional and knowledgeable, but she also took the time to understand my specific needs and areas of tension. The massage was the perfect balance of relaxation and deep tissue work, and the cupping added an amazing layer of release that I hadn’t experienced before. I left feeling lighter, looser, and completely rejuvenated. Alorah has a true gift, and her intuitive approach made all the difference. Highly recommend this treatment and especially Alorah if you're looking for healing, stress relief, or just an hour to completely unwind. I’ll definitely be coming back!
Sarah is very knowledgeable in both massage and anatomy and was able to target my problem areas and provide relief to my ongoing pain. Highly recommend her!
Had a 45 mins therapeutic with head massage with Tara. It was the most relaxing massage ever. She had different techniques to engage and relax my mind and body and I left feeling so much lighter. The ambience of the place is also very calming with mind relaxing music in the background. I love that they have heated blankets as my feet usually gets cold during massage. Would definitely recommend this place and will come back!
One of the best in the city. I have tried different places in HRM and by far Urban Retreat was one of a kind experience. Very welcoming and friendly front desk staff. Clean and no hygiene concerns. Amanda is something else! An expert by definition, quite, respectful and is definitely recommended. Time & money well spent and well deserved 5 stars rating.
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