Showing 32 reviews
"I stop by the other day without an appoint and was introduced to a lovely young Chinese lady named Tracy. She was extremely pleasant and spoke a bit of broken English, but there was no problem communicating with her. I have to say it was one of the best experiences I have had. Tracy told me she was trained in Chinese massage techniques back in China and does it show. She had a way of moving her hands over my back that released all my tensions and just let me relax. She also did an amazing head massage, I never experienced this technique before, and it was extremely pleasant and released a lot of the days stress. I can say I will definitely be back and will make sure to book, so I can guarantee I get to see Tracey again."
"Sign inside clearly says free birthday massage whit in one week, came in at 2pm in a Saturday after work and candy tells me no. SMH"
"Not worth it way better places to go. Was in a couple days ago and a girl came in and quickly left because I have a skin condition and she did not won't to touch me. Felt so embarrassed,"
"I'm amazed this place is still in business. They literally rob their customers by charging them a huge amount of money and then not even giving the customer what they paid for. The manager lady at the front won't help you at all either if your massage girl scams you. She will tell you that's between you and her and she can't get involved (then what's the point of having a manager if they won't even manage their employees??). I went there a long time ago and the girl offered to go topless for $50 extra, I said okay, she only took off her shirt for like 3 minutes and then put it back on and refused to take it off again. It was also very dark in the room and I could barely even see her and I asked her to turn on the lights more and she refused to do that too. It feels like they don't even care about making sure their customers have a good time. And oh yeah, they will always kick you out early too. They make you shower before and after your massage so all that showering and changing takes 20 minutes out of your massage time (your 50-minute massage will only be 30-minutes of actual massage and the rest is the mandatory showering and changing). I guess they don't need repeat customers because they are still making tons of money ripping off new unsuspecting people who come in. It's like PT Barnum said, "There's a sucker born every minute!" I wonder if eventually they will have such a bad reputation that their business will start to decrease. Then they will probably just move to a different location under a new name and start again with the same MO. Trust me guys, they won't give you a good massage, get a girlfriend who cares about you. Someone who doesn't care about you won't give you a good massage, and the girls in this place obviously hate their job because they put in minimal effort and kick you out as soon as they can."
"Well this is a great place to get stress worked out of you. I am sure many people would enjoy this place, it even had a steam shower to use. The girls were cute, but I prefer more expirinced girls.my Fiance and I were expecting someone a bit different... we definitely loved this place but were looking for something else...This place was totally upscale, the one girl wore a kimono and the other wore a beautiful angora sweater!"
"ATTENTION: I JUST HOPE NOBODY VISITS HERE. NEVER DO THIS MISTAKE. It was a horrible experience. I went there confirming all the prices they will take & the manager was not ready to accept her mistake that as i have a message as a proof. They literally made me pay extra $100 dollars for the service."
"Owner or employee tries to play phone games. I want to call about the girls and price. They say 'hello' and them go silent and hang up after each time. Horrible customer service."
"The prices are not what they advertise. When you go, they ask for multiple times. Also, be careful with your bag. Once when I went to take a shower, I saw that my bag, which had all my bank cards in it, was in the hands of a masseur. He didn't think I would leave without turning off the shower."
"I have been , for a massage many times. The service is excellent. Very professional. Service and reasonable prices. Always an up lifting experience. Lulu is back. Lulu and Joy give am amazing massage and are so happy and positive.????"
"Visiting friends in Kelowna, lumbar discomfort,massage for an hour to relieve pain , Lulu offers professional massages .The Spa feels good. I'll be back."
"This is the best massage in town Kelowna! I highly recommend it if you want to get out of feeling stressed. You should try .You will love it.The owner was friendly and good price.Book appointment before you go."
"Being here couple times, very friendly environment and people. Great TuiNa skills that help me relive back pain."
"dont use their service.overpriced, poor customer service and a horrible massage experience."
"Our 2nd Couples Massage with Lu was heaven for both of us,great atmosphere , Will return no doubt ????"
"I just had an appointment with Emily, absolutely amazing session with an incredible, beautiful lady! I will definitely be a return customer! Top notch provider and service!"
"Being here couple times great massages"
"Julie is the best bar none! I’ve been for many pedicures from many different estheticians and she is now my go to!! She is meticulous and definitely takes the time needed to give you a truly great experience. Added bonus, she’s wonderful to chat with and makes you very feel comfortable. It’s an all round superb experience. Her massages are just as good! She’s a pro…I look forward to trying other services!"
"Julie is amazing! I didn’t realize how tight my body was until the session was over. Afterward I felt so very relaxed. Julie has a calm relaxing energy and beautiful studio. I would recommend anyone to give Julie a call."
"Each time I receive a massage from Julie I feel amazing. She has a very skilled and intuitive touch reading exactly what my body tells her it needs. I highly recommend her. I am now a regular. FABULOUS!!!!!"
"What a great expérience I had at Juliets Studio..a cute, quiet little place. I love massage and this one of the best I,ve had......yes strong and magical hands for a full hour.This was followed by a long beautiful pedi. My feet were in sad shape and she scrubed them up and gel my nails with a bright lavender color. I look and feel like a princess I will go again soon. Juliet is experienced and lots of fun! . . 0"
"Julie made me so comfortable in her presence. The massage was the best I've had. So relaxing. The place is cute, smells great and very clean. Highly recommend ????"
"Julie is always so friendly and kind and takes quality time to really listen to my needs. Her services are wonderful and her attention to detail is consistently amazing. Her spa is always clean, welcoming and the atmosphere is so relaxing and rejuvenating. I will be going back weekly for different services."
"1st I was gifted a pedicure that was so relaxing, and my toes and feet looked very nice afterward. Then I had a mini facial about 3 weeks later, and it was absolutely heaven! I gifted my daughter a massage, and she said it was sooo relaxing! I absolutely recommend this place!"
"What a beautiful experience w Julie, truly gifted hands, it was magical. Felt so relaxed and calm afterwards. The jaw massage was like nothing I had ever had, such a beautiful release????✨????"
"I had the most wonderful experience at this spa with my daughter today (she is 8 years old)! From the moment we walked in, we were welcomed into a beautiful, calming space with a magical atmosphere. The environment is just perfect—elegant, cozy, and kid-friendly all at once. We especially loved the creative crafts: we got to make glittery hand cream and a hand scrub, which was so much fun! There were other exciting options too, and everything was beautifully set up. My daughter was thrilled with the lovely nail polish she got, and we left with big smiles and sparkly hands! But what truly made this experience unforgettable was the amazing staff. The person guiding us was incredibly kind, patient, and thoughtful. She made my daughter feel so special and turned this into a memory we’ll cherish forever. I wholeheartedly recommend this spa to anyone looking to give their daughter a meaningful and magical experience. It’s the perfect gift!"
"5/5! HIGHLY recommend this place! My daughter did the Dolly and Me spa package and loved it so much. You get to bring in your own doll and both you and the doll get pampered at the same time. It was a very cute experience! The staff really paid attention to detail.. such as giving the doll cucumber eye mask as well, addressing the doll by name, all the cute decor… and having their guests repeat self affirmations. They’re very experienced working with kids. I’m also very impressed with their customer service. They are very prompt at replying to your questions and help you with booking. My daughter felt like a princess for the day. Core memory made! ????"
"The Birthday Cake Celebration Package truly delivers! The description doesn’t even do it justice—it was such a wonderful experience. I debated whether to invite friends and cousins or keep it intimate, and this time we chose an intimate moment. When asked what she loved most, her answer was simple: everything! Alessia was truly AWEmazing—her warmth, engagement, and interaction made the moment even more memorable. It’s the perfect way to celebrate YOU!"
"Glama Gals made our daughter's birthday party unforgettable! They were very helpful in answering all my questions ahead of time. They were great with suggestions and recommendations, as this was our first time here. At the party, the employees were great with the kids, fun, interactive, professional, and engaging. They really made the experience special. Thank you!"
"100% RECOMMEND THIS PLACE my daughter went to this spa it was AMAZING all she ever talked about is glama gal the person who made sure of that was Lea, Lea was so so kind and so helpful and fun she manicured and pedicured my daughter and she so braided her hair colorful colors it was like a dream come true. Infact they also give cupcakes that are so good and they let you pick the song you want THIS IS THE BEST SPA EVER please do come here its wonderful⭐️✨????"
"The kids had such a fun time. Sarah made the experience amazing for the kids, and she was so fun, kind, and patient Highly recommend this girly outing for the little princesses! We love their BKIND nail polish!"
"My daughter's 7th birthday party was perfect!! The staff was absolutely amazing! I was so impressed with them. They took care of everything and made my daughter's (and her friends) experience unforgettable. The place is beautiful and so clean. I highly highly recommend Glama Gals!!"
"What a wonderful experience with Monica at Glama Gal Kids spa this past Friday. It was my daughter's 4th birthday so I surprised her with a little spa day - she had never had her nails painted before and this was SUCH a treat for her. We booked the Glama Gal Spa Sampler which to be honest didn't feel like a sample of anything - there were 3 spa experiences that were all great PLUS a birthday cupcake! From the moment we walked in, she was made to feel like a princess. Monica played her favourite music on the speakers, approached and treated her with such kindness and was also just all around gentle and great with my daughter. Her approach was loving and friendly and both myself and daughter had the most wonderful time. She left with having the most wonderful experience and it was such a great day to spend the afternoon on her birthday. We will be back! Thank you, ladies!"