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"Amazing experience! Will definitely be there again. Went there as a couple for my wife’s birthday and received a really nice service. The room is not big but provides with shower and everything needed. Good lighting and musical atmosphere. Makiko and Zachary did an amazing job. Very good customer service. Super positive and welcoming people. Front desk staff is very helpful and friendly. My wife received a cute birthday cake as a present after the SPA. Really nice surprise from the team. It made her day! 5/5 customer service 5/5 SPA experience 5/5 location"

"Today I had the glow on the go package done by Adrienne and all 3 services included were amazing!! I felt serene and relaxed the entire time and afterward Adrienne took notice of my birthday coming up in a few days so she had a beautiful dessert ready for me to enjoy afterwards. I would 1000% recommend visiting the Retreat if you’re looking for a perfect spa day ????"

"Booked a refresh & recharge combo to celebrate my bestie's birthday and mine. However, due to scheduling conflicts I had to reschedule a couple of times. They were so nice and accommodating! The service was amazing, the 2 Aestheticians, Gabby and Maria were great! Aside from the face and body treatments, we had a really fun time, Maria making us laugh so much! My friend I came out with glowing, soft skin. The body massage was so relaxing. At the end they provided us some chocolate cake & tea wishing us happy birthday! We enjoyed ourselves so much we booked another session in the next month!!"

"Had a 60 min body massage with Banny and could not recommend enough! I was running late to my appointment but Banny quickly got me in and starting working right away. Amazing experience, I would definitely come again :)"

"Had an exceptional experience here yesterday for my birthday! I normally don’t leave reviews, but felt it was extremely needed. The staff was very friendly and professional, and made me feel extremely special on my birthday. I came with my boyfriend, and both relaxation massages done by Makiko and Sunny were the best we’ve ever had, even after attending many RMT sessions elsewhere. We intend on making a return visit as soon as possible!"

"Banny is very skilled and very nice. She doesn’t rush and takes her time. I had a manicure and a pedicure at the spa. What a nice surprise when she gave me all the tools she had used on my nails! I will certainly return when I am in town."

"I didn’t just like it, I loved it! The entire experience was incredible from start to finish. The atmosphere was calming and inviting, with every detail carefully thought out to enhance relaxation. The massage with Makiko itself was deeply therapeutic and wonderfully soothing. It felt like every bit of tension melted away, and I left feeling completely renewed. The skill and professionalism here are truly top-notch. This is hands down one of the best massage services I’ve ever experienced, and I can’t wait to return!"

"The customer service via email, phone, and in-person was top notch. I came in for an RMT massage with Cedar and I would highly recommend him. I have chronic pain and he was very accommodating. I felt comfortable and relaxed. This spa isn't typical in terms of robes offered at the start, lockers and a quiet relaxation lounge, but they do offer tea and an arrangement of snacks as well as a nice place to wait (although noisy at times). I'd recommend trying out this spa and I look forward to coming back. I've attached a picture of the cutest cupcakes ever that were offered for my friend's birthday. We were spoiled!"

"Although a bit hidden, when I found this spot I instantly discovered different approaches to wellness for my body. Kai is so knowledgeable and helpful for whatever body treatment you need. I go to her regularly for massages and help with injuries since I'm a dancer. I would highly recommend this place and Kai's practice - she is so caring and helpful always."

"Warm and inviting ppl. Had a 60min Swedish massage with Lucy, and although they don't have RMTs, Lucy is very thorough, and IF you need she can be really strong at kneading muscles. She was very open to paying attention to other part such as my neck when I asked and was accommodating to when I needed pressure changed. Lucy is definitely recommended, her English is great and she can conversate on almost any topic if you want a chat, otherwise she can let you relax and enjoy the session. As for the venue, they even have a shower with amenities so if you want you can take a shower. It's a very clean, standing-shower with a toilet and all sorts of lotions and shampoos. The lounge there is water, a TV. Overall, pretty nice place and nice folks."

"Great place. In response to the comment below that says "if you don't tip she will block your number and never see you again" We never tipped her. And we've been going there for a couple of years. Never had an issue . Always friendly and helpful."

"Excellent massage and service! Fair pricing, experienced and professional. Best massage in the city"

"Kay is a master body worker (and I am very fussy!) Her eyes and hands always know where to go. For lighter touch, pick Lucy instead."

"This is my favorite massage place. I will still travel from Niagara to Toronto to get a massage from these amazing people. Pls open soon I'm hurting ...... ;)"

"From all services that are related to massages, cupping and acupuncture ask for Kay . Amazing service"

"I love this place, the massage are affordable and you feel so much better after."

"I’ve had the Japanese head spa treatment with Monique twice now, and both experiences were absolutely incredible! Monique is attentive, professional, and creates such a relaxing atmosphere. The treatment itself is not only deeply soothing but left my scalp feeling refreshed and my hair softer and healthier. She takes her time and truly cares about your comfort. I always leave feeling completely relaxed and pampered. Highly recommend Monique and the head spa at Nisa Medi Spa – it’s a 5-star experience every time!"

"Nisa has become my regular spa after trying out a pedicure there about a year ago. Farhana, Monique and team are top-notch. The Japanese head spa with facial is now my favourite treatment if I want to feel relaxed and pampered. I highly recommend it especially if you love that scalp massage while having your hair washed. Such luxury!"

"My sister and I booked together for a facial, body scrub and head massage. The staff were all very welcoming and friendly. The technicians completing our treatments were so knowledgeable and we left feeling refreshed and relaxed. The facial was amazing! Would definitely come back."

"I had the most divine experience at Nisa Medi Spa! I went in for a Japanese head spa with a facial, and Monique took such amazing care of me. From the moment I arrived, she made me feel completely relaxed and pampered. The head spa was incredibly soothing, and the facial left my skin glowing and refreshed. Monique’s attention to detail and gentle approach made the entire session feel luxurious and personalized. Highly recommend Nisa Medi Spa if you’re looking to treat yourself—you won’t be disappointed!"

"Went in today for the body scrub and facial! Wow Monique was amazing, you felt comfortable and the service was so top notch! My skin feels radiant and glowing! The spa itself is very inviting and beautiful, the music was calming and I even felt comfortable enough to have a nap! I can not wait for my next treatment there❤️ Tamara I tried it from their Facebook Add and I am so glad I Did!"

"⭐⭐⭐⭐⭐ Absolutely Amazing Experience! I had the most wonderful experience at Nisa Medi Spa! From the moment I walked in, I felt welcomed and comfortable. Farhana, the owner, is incredibly warm and friendly, making sure every client feels special. I had a facial done by Monique, and she did an absolutely amazing job! She was professional, gentle, and really took her time to make sure my skin felt refreshed and glowing. I could tell she genuinely cares about her clients and their skincare needs. Everything about my visit—from the relaxing ambiance to the top-notch service—was perfect. I highly recommend Nisa Med Spa to anyone looking for a luxurious and professional skincare experience. Thank you for the great experience Nisa Medi Spa ????????I’ll definitely be back!"

"Absolutely amazing experience at Nisa Medi Spa! Went in for a Japanese head spa treatment and it was truly next level. From the moment you walk in, the atmosphere radiates calm, elegant, and welcoming vibes. You can tell so much care is put into every detail of the space. The customer service was top notch. Amazing customer service from Farhana, Monique and the whole team. Everyone was so kind, professional, and attentive. The treatment itself was beyond relaxing. Left feeling refreshed and completely rejuvenated. I highly recommend Nisa Medi Spa!!"

"What an amazing treat to find. Taking a chance on this lovely spa paid off. The ladies were so kind and professional to myself and my sister for our visit. Not only did we have tailored treatments, we also were given 100% attention. The atmosphere is so relaxing with the scents and sounds. Farhana and Deep have built a lovely space to enjoy. I recommend this little spa any day. You will be as pleasantly surprised as I was. Thank you very much ladies."

"The masseuse's technique is also very impressive, and it feels incredibly comfortable after pressing. This is a spa center worth recommending. Especially Michelle, the masseuse who applied dragon tendon massage, made me feel very comfortable after the massage."

"This review applies to Dragon Tendon Massage master Michelle only. Her therapeutic treatment is exceptional. I have no other choice but keep coming back to her for long term effect. The frequent bathroom night visits are gone. Sleep quality has gone up. Other natural physical needs are back to normal. Her treatment reduces anxiety associated with age, and enhances the prostate function. Michelle is the one to see if you are seriously looking for improvement."

"Michelle’s Dragon Tendon treatment is next level! I keep coming back because it actually works—less tension, better sleep, and my body just feels way more balanced. Even things I didn’t realize were off, like circulation and flexibility, have improved. She knows exactly where to target and how to get real results. If you’re looking for something that actually makes a difference, go see Michelle."

"I found this Spa by accident. My massage therapist "Theresa" was: Professional, experienced, knowledgeable and skillful with her service! I have had 2 sessions so far and will definitely continue with treatments. My chronic back pain is improving Dramatically and she was able to find painful "muscle knots" also in my back. I have indorsed and informed friends about this Spa. "Keep up the excellent service and work!☺️"

"Place is very clean and attendant gives good message.I would co, back to this place"

"I am a regular customer of this hidden gem. After just a couple of initial visits, I was converted! I am a clean freak but am not able to find a thing in this snuggery to nitpick. Their massage skills are second to none and their attendants are ultra friendly."

"I would give my five stars for the amazing massage. Cici is my favourite. Great in-room massage music. The price is reasonable. Neighborly staff. See you again."

"Clean place with very nice staff. The staff really listen to what you're looking for and they base your massage on your needs. It's also very affordable and it is worth the price."