Balta214 (1 / 5 Point)

Went here to fix an ingrown tow mail which was discomforting. Pretty much none of the staff could speak English. They did manage to get one staff to help translate to explain my situation. They said they can do it. So they lead me to a dim lit room and the guy wearing a headband flashlight. Started to work at the nail. But as he got deeper is was extremely painful and I asked him to try not to puncture the skin. He couldn’t understand me and continued. I’m grabbing the seat I was in so much pain from the tool he was using to cut the nail. I had to ask him to get the woman who could speak English so I could explain I couldn’t take any more as it was extremely painful. They quickly said they are “done” and put a band-aid on because my side of the toe was bleeding. Oh and I almost forgot, after he cuts off a piece of nail, he wipes it off his tool ON MY FOOT OR LEG like it’s a rag. They charged $72.80 and asked for tip and seemed surprised when I didn’t. Very poor communication and not good service. I am literally limping as I walk out of their place.

Rikamaomao (4 / 5 Point)

I walked in and got a massage right away. The price is reasonable and I was happy with the service. 1 star deducted for 2 reasons: I’m not sure they change the sheet between customers and it kinda smells; Less upsell talk would be nice.

1004yyyyzzzz (5 / 5 Point)

Just had a great foot massage by one of the male staff. My feet feel so good now, he was very firm (which I prefer) I enjoyed it so much that I booked the full body massage for tomorrow

ranrannvwang (1 / 5 Point)

I recently visited this establishment for a 1.5-hour body massage, and while the therapist, Lisa, was kind and did a great job, I had several concerns regarding the service. Upon arrival, I was quoted $75 for the session. However, during the massage, there was excessive noise from the neighboring room, which disrupted the experience. I politely asked the staff to address the issue. At the end of my session, the owner asked if I would be paying by cash or card, and I opted for card. When the final amount came to $98.56, I inquired about the breakdown of the price and taxes. Instead of providing an explanation, the owner became confrontational, raising his voice and mentioning the presence of CCTV. Even after doing the math, a $75 charge with any applicable taxes (whether 6% or 12%) does not add up to $98.56. At most, the total should have been $88 with 12% tax included, making the discrepancy both confusing and frustrating. Also beware when pay with debit / credit card, owner charges high percentage of transaction fees. As someone who works in the customer service industry, I would have gladly paid the correct price if it had been communicated upfront. However, the lack of transparency and the dishonesty in handling the situation were unacceptable. I urge others to be cautious and think twice before visiting this place.

ladyboy77588562 (5 / 5 Point)

Since my first visit to Lucky Feet...I met the wonderful, Shirley, who had provided me with such an unbelievable, unforgettable experience of relief of pain and relaxation. Since that day onwards, I have always asked "only" for her because she is so professional and could respond back to me in the same language - whether I speak in English, Cantonese, or Mandarin and she always seems to be able to relieve my daily stress problems. Desmond

kzzscaa (4 / 5 Point)

I had an absolutely fabulous pedicure in a darkened room with a man that spoke no English wearing a headlamp. He took great care and was healing but does not paint the toes

Lanqian_Hani (5 / 5 Point)

Go here all the time. Absolutely love it. Had many different people, & they all do a terrific job. Deep tissue, they rip it. I always leave feeling like some energy got moved. Highly recommend

KLcouple6699 (5 / 5 Point)

I had an excellent foot massage with the therapist, I think his name is Mark. I had an exact hour. He got all of my tight spots on my feet and worked a little more on my right foot. I have plantar Fascitis on my right foot. So it feels so much better now. Thank you!! And thank you everyone for accommodating all 7 of us altogether. The prices were very good. $58/50 mins body massage, $55/50 mins for foot reflexology, and $58/50 mins for gua sha. Thank you very much!!