xiaoyeman (1 / 5 Point)

First time going, appointment for 1:45pm. An hour before, I receive a message to complete an intake form. This form requires I’m in proximity of the location. I head in early, to fill the form. A bit early but I didn’t mind. I arrive and enter the front door, with a sign on the inside stating, please take off your shoes and’s another sign telling you to wait for your therapist to let you in. This room is freezing as it’s the entryway, not the lobby. I proceed to wait, while also completing the form now that I’m close enough to the location. I continue waiting, ensuring the secretary can see me waiting as well. She looks confused when I make eye contact. I continue waiting. 1:45pm arrives and no one comes to get me. I’m freezing and my feet are exceptionally cold! I’m awkwardly standing there with no one even bothering to check in. I left and immediately called them to let them know I no longer need their service. Could I have just gone inside and inquired? Yes. But to be honest it was already annoying to receive multiple messages telling me I need to fill out the form, that requires I be there in person, to then be expected to wait in the cold with my shoes off.

SaoDeng_M (5 / 5 Point)

Every massage here so far has been great! Staff are friendly, rooms are nice and clean. 10/10 recommend.

spa123zg (5 / 5 Point)

Fantastic customer service . The best massage I have ever had . My right leg was having muscle tightness issues . After the massage I have had no tightness issues since . 10/10 recommend .

PKACRC (1 / 5 Point)

Very rude staff , made my partner very uncomfortable when she asked for deep tissue massage therapist girl said she doesnt do while the form that was sent we clearly mentioned she wanted deep tissue massage , my partner asked the girl to massage her glutes due to lower back pain the girl said she cant do without doctor note , lol I am paying not my healthcard , they even made her fill the form again while we already filled it online . Will never recommend You dont deserve a treatment like this when paying 120$ ,either you guys are paying very less to your staff and they are not motivated enough to treat patients as needed .

SXgoonn (5 / 5 Point)

Had an amazing massage with Diana, She targeted exactly what I needed. Left feeling amazing a few hours later the discomfort that I was in was pretty much gone ! Thank you Diana !

ElvisStrong14_ (5 / 5 Point)

The service was top notch! The RMT was very knowledgeable. I had the pleasure of working with Joshua and he is a great guy to start off! The ambiance was very pleasant and therapeutic, they also ask your music preference. I highly recommend this place! Keep up the good work guys

hewei0818HW (5 / 5 Point)

Had a pleasant experience. My RMT (Yoon) was great! The rooms are cleaner and the ambience is better than most other places.

funonly2022 (5 / 5 Point)

I had acupuncture treatment here in massage experts. And I feel so better after having it. I would like to thank philip, the acupuncturist for providing me with the best service.