Pacific Ocean Wellness | Pow!

We invite you to experience the wellness of an affordable and professional therapeutic Massage in Surrey BC from the friendly staff at “Pacific Ocean Wellness”…Pow! Our brand new spacious modern spa features five massage rooms including a private ‘couple’s room’. We also have two dedicated areas for wonderful Foot Massages, Reflexology Treatment and Acupuncture.
Opening Time
  • Tuesday, May 6: 10 a.m.–9 p.m.
  • Wednesday, May 7: 10 a.m.–9 p.m.
  • Thursday, May 8: 10 a.m.–9 p.m.
  • Friday, May 9: 10 a.m.–9 p.m.
  • Saturday, May 10: 10 a.m.–9 p.m.
  • Sunday, May 11: 10 a.m.–9 p.m.
  • Monday, May 12: 10 a.m.–9 p.m.
Photos
Reviews
image shoucangjia01 (1 / 5 Point)

NEVER GO TO THIS PLACE. I WAS INSULTED SO BAD. I am not the one to leave a review for anyone if it’s bad or not. I booked an appointment to get a lymphatic massage & I confirmed with the receptionist 3 times. I was taken to the room. I confirmed with the masseuse once they started the massage If it’s a lymphatic massage and they confirmed yes. I have gotten a lymphatic massage done once before. I was given the wrong massage. I realized close to the end and I walked to the receptionist to confirm that I was given a wrong massage and she acknowledged and said “ oh I am so sorry I am a new employee and didn’t understand & we gave you a wrong service and asked me to come back the next day for a lymphatic massage and said no worries we won’t charge for the massage and didn’t ask me for payment before I left and I came back the next day and was asked to go to the room and once I was ready for the massage this Asian lady came in and was on the phone with the owner “no massage today “ and I was so confused and she accused of lying and leaving without paying yesterday after several instances of explaining, she still kept accusing me and kept repeating “ no massage today “ and told me I have to pay for yesterdays massage. I communicated over and over again I don’t mind paying for todays massage the service I asked for. They opened the door in middle of me changing while customers were outside. I felt so VIOLATED. I told her to close the door. She laughed. I had left my watch at the massage place yesterday she threatened “I am not giving your watch back until you pay for the massage “. I was willing to pay for the right massage which I communicated again and again. I am an employee myself, and I understand being compensated for your job but I was literally violated & humiliated. She was laughing the whole time and kept calling me a lair. I felt so harassed and humiliated by the owner & employee. The owner was super rude over the phone. Never would recommend this place unless you wanna feel violated. They know nothing about customer service. The lady at the receptions always asking for extra tips.


image MvMxyz (2 / 5 Point)

I usually visit this massage place with my partner, and we’ve had good experiences in the past. My partner’s massage was fine this time too. However, mine was not up to the mark. In the middle of the session, they switched the masseuse without informing me, and the new girl clearly had no idea what to do next. She didn’t ask about pressure preferences or which areas to focus on — it felt rushed and unprofessional. Really disappointed this time, especially considering how regularly we come here. Hope they improve their service and communication.


image 1456589409Y (5 / 5 Point)

Jot is an amazing massage therapist at POW . She She really knows what she’s doing and made me feel super relaxed. The reception was decent, no complaints there. The only thing is the place itself could use a bit of an upgrade, but honestly, the massage made up for it. Overall, pretty good experience!


image CBheiwa (5 / 5 Point)

Sam was awesome. He worked on getting the knots out of my neck and back for the full 60 mins. Because of him my visit was awesome. Much better than the last therapist that I had there. Thank you, Sam. Will see you again soon.


image yaeryo69 (5 / 5 Point)

Pow Pow Massage is a magical place of healing. Thank you Coco, Lee, Malia and Anna for your services thus far. It's definitely my go to place and it's affordable. My healing journey is doing an amazing job thanks to all these professional women. I have had cupping done, foot reflexology, hot stone massage and chest massage... All well done. Keep up the good work Pow Pow Massage xoxo


image RobinTa76945093 (5 / 5 Point)

First time getting a massage was suffering from back pain when I slept on my sides tried tennis balls and foam rolling didn’t help. Randomly decided to do a 30 min session here and slept pain free on my sides. Very satisfied with the results.


image xiaofu997722 (4 / 5 Point)

Great spot for quality massage. Maelie performed above expectations. Style Thai massage with stretches and yogo movements through 1hr session.


image yumiaomiao55 (5 / 5 Point)

Great customer service, affordable pricing and excellent treatments. Clara was an amazing! I've tried many different massage and accupuncture places and the service/knowledge was great here. Place is a bit dated but clean. Staff speaks English.


About This User

xujuicy1992

0.00 (16 Reviews)
15355 Fraser Hwy #101A, Surrey, BC V3R 3P3
https://pacificoceanwellness.com/
778-395-###

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