MirabelleHewl12 (1 / 5 Point)

I really wanted to give this place another try . $180 for a mani and pedi . The cuticle work was horrible , the shape of the nails are all different. This place is just not for me .

everlarksex1 (1 / 5 Point)

I had high hopes going to this spa rather than a “nail bar” it started off with the woman slicing my finger open with a file. It’s a pretty deep cut that bled. She said “oh well this file is for pedicures” (umm ok so why are you using it on my hands?!?) my finger hurt a lot from the slice, it’s deep like a knife cut. Then she painted about 4 nails before she realized she didn’t have enough polish of the colour I asked for to do my manicure lol so why not decide that before you start?! So I picked the most basic thing so I could just get out of there. The “hand massage” was about 30 seconds per hand. She constantly was wiping her nose on her arm then also blew her nose with a tissue and gloves on but did not change her gloves or sanitize her hands. The nail clippers on the towel also had Simone else’s skin in them, gross. I wanted to say something and I should have but I hate making a big deal so I didn’t. I came for a calming spa service and was in pure anxiety the entire time from the get go. The 1 star rating is for the spa manager who gave me my service for free which I did not ask for so that was kind. Awful experience. I suuuuuure hope I don’t get an infection from the cut and unclean tools. Better off at the nail and a few doors down ladies!!

mindfoodstudio3 (5 / 5 Point)

I had a facial appointment with Deslyn and she is so good humble and experienced with her technique. It is very good experience at this place with her and it is my first visit ever and I will definitely go again to her and have her excellent experience and techniques she use on me . You Deslyn

bondagebearLeo (4 / 5 Point)

I am seeing Veneita for massage and she is really great in her job. Would recommend her gor sure. I took one star away because sometimes the receptionist will keep calling to change appointment time which is really annoying.

shoucangjia01 (5 / 5 Point)

Went in for a Pedicure after debating about it for months. Couldn’t have picked a better Place than Skin Concept and Jasmine to help me. She was awesome with service making me comfortable and making my feet better. I recommend her to everyone out there. It’s very reasonable price too. Way to go.

lvnuda11 (5 / 5 Point)

Very lovely experience. My spa lady Deslyn was absolutely great. The atmosphere is super relaxing and welcoming. 10/10 will be going back again.

TTY3388 (1 / 5 Point)

What a poor experience. Worst possible receptionist left me on hold for 10 minutes when I called into see if I could get an appointment. Had to hang up and call back again. She didn't even bother apologizing for keeping me on hold for 10 minutes. Then she had the audacity to demand my credit card number to be put on a wait list. Extremely poor experience.

DZo2o (5 / 5 Point)

Came for my first ever massage, and I was greeted right away, quickly set up with my first time visit questionnaire in a separate room and then straight over to get changed. After I was escorted to the massage room I was told the instructions and immediately in a zen state with a soft lighting and calm music. The massage therapist was nothing but great. I was also super impressed with how nice the place was, I was sceptical because it was close to home and just on Scott road, but they definitely make you feel like you’re somewhere fancy. Thanks skin concepts! I’ll be back and I’ll be recommending you!