cookie1catie (5 / 5 Point)

I recently had the pleasure of visiting Step Up Massage & Rehab, and I can confidently say it was an outstanding experience. From the moment I walked in, the receptionist was so welcoming and greeted with a warm, professional atmosphere. The staff made me feel at ease, and the facility itself was clean, comfortable, and calming, perfect for relaxation and healing. The standout aspect of my visit was the massage therapy session with Bob. He is an exceptional therapist who truly cares about his clients' well-being. Before starting the session, Bob took the time to listen to my concerns, asking about areas of tension and discomfort. His attentiveness immediately put me at ease and gave me confidence that I was in good hands. Bob's technique is remarkable. He seamlessly combined therapeutic and relaxing approaches, tailoring the massage to address my specific needs. I felt an immediate improvement in both my mobility and overall sense of relaxation. Bob’s attention to detail and knowledge of anatomy made the entire experience both effective and soothing. After the session, I felt rejuvenated, with significantly less tension and greater flexibility. Step Up Massage & Rehab offers a wide range of services, but Bob’s expertise and professionalism make this clinic a standout. I left feeling much better than when I arrived and am already looking forward to my next visit. If you're looking for top-quality massage therapy and rehabilitation services, I highly recommend Bob and the entire team at Step Up Massage & Rehab. 100% next visit, and thank u

pipi6899 (5 / 5 Point)

5 months ago my experience here was not a positive one but Dr.J Keung contacted me, asking for more information and wanting to make things right. Today I had a completely different experience which I am thoroughly grateful that I chose to give this place another chance. I was met with a pleasant greeting upon arrival, asked if I would like some water and my appointment started on time. The massage was like night and day from the previous one, with this massage focusing on all areas of concern and with the right amount of pressure. Thank you for reaching out and truly caring about your clients. It says a lot about a business when they can admit there was a failure and make it right in the end. Very much appreciated and would definitely recommend this location.

Fallinlove814 (5 / 5 Point)

I visited for the first time today and had a great massage! Fiona was mindful and considerate of what I wanted her to focus on during our 45 mins and used techniques that helped me to relax but also address some of my pain points. The receptionist was lovely and provided great service. Highly recommend :)

Linxercici (5 / 5 Point)

I rarely leave reviews, but I had to for the amazing experience Pranom gave! I've been to couple massages, always for sore/cramped muscles. It's been okay, and I just always thought that was the extent of what massages do for you. But Pranom gave me a whole new experience. For the first time it truly felt like a treatment. Not only did she work on my cramped muscles but seemed like she was caring for my mobility too. She was very knowledgeable, and I also liked how she explained how my muscles were during the session. She even showed me some stretches I could do at home. If you're looking for a relaxing massage, I recommend to get it from someone else (not because I think Pranom won't be good at it, but because I think you can get that from most masseuse) but if you're really looking for a 'treatment' session, she is your go-to.

love13145210 (5 / 5 Point)

I had the tremendous privilege of having Jeannie as my masseuse today. Cosy atmosphere and great massage. Who could ask for more? They even give you a hot towel to clean off the oil before you put your clothes back on. Nice touch!

Dominic45953967 (5 / 5 Point)

I can't thank Nishad enough for the incredible care and expertise he provided. From the moment I walked into Step Up Massage and Rehab, I felt welcomed and at ease. Nishad Abhyankar is not only highly skilled but also genuinely compassionate and attentive to my needs. Their personalized approach to treatment has made a significant difference in my recovery. Thanks to Nishad, I have experienced remarkable improvements in my mobility and overall well-being. If you're looking for a dedicated and knowledgeable Physiotherapist, I highly recommend Nishad Abhyankar and their team!

S929496686 (5 / 5 Point)

I've been going to StepUp for a couple of years now and my experience has always been fantastic! All the staff are friendly and accommodating, and the quality of service I receive is excellent. Shoutout in particular to Chantelle (RMT), Jo & Nishad (Physiotherapists). My body always feels better after a visit and they always equip me with ways to help take care of my body between visits :).

rfV42c94DKy6Udc (1 / 5 Point)

Let’s start with the pros: 1) Staff is amazing and kind 2) Location is super clean Cons 1) Therapists was late to the session 2) My 60 min session ended in 40 min not sure why!!! And when I asked I was told something about hot towels 3) I clearly mentioned I need a relaxing massage to destress and was given a good but mobility massage which I didn’t need tbh. Again when I asked about this technique I was given a very technical answer on this being my first time hence I needed to increase mobility and the second will be more relaxing . Didn’t get it. I honestly didn’t know what else to say and felt embarrassed to even argue my case there. So I paid and left!